Business Details

We founded IT Worx to simplify technology challenges for individuals and businesses. With over a decade of experience, our Apple-certified technicians specialize in rapid device diagnostics and repairs. Our Greensboro and Winston-Salem locations operate with extended hours to accommodate busy schedules. We prioritize transparency, providing clear explanations of repair processes and costs upfront. Our team invests in ongoing training to maintain expertise in evolving technology standards.

We guarantee same-day iPhone repairs when appointments are scheduled in advance. Walk-in services are available for urgent issues without prior booking. We maintain a 98% customer satisfaction rate through rigorous quality control measures. Our managed IT services are tailored to reduce business downtime and enhance network performance. We offer both on-site and remote support options for maximum convenience. We stand behind our work with extended warranties on all repairs and services.

Highlights and features

We employ Apple-certified technicians with specialized repair training
We offer same-day iPhone repairs with scheduled appointments
We provide transparent pricing with no hidden fees
We maintain 98% customer satisfaction through quality assurance
We deliver managed IT services with guaranteed response times

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Services

iPhone Repair

Our Apple-certified technicians perform same-day iPhone repairs for screen damage, battery issues, and hardware malfunctions. We prioritize quick turnaround times while maintaining manufacturer warranty standards. Customers receive detailed repair reports and extended warranty coverage for all services provided.

Mac Repair

We specialize in diagnosing and repairing complex Mac issues including logic board failures and software conflicts. Our certified technicians use genuine Apple parts for all repairs. Business clients benefit from priority scheduling and data migration support during service transitions.

Managed IT Services

Our proactive IT management includes 24/7 network monitoring, security updates, and performance optimization. Businesses receive customized solutions that scale with their growth. We guarantee 2-hour response times for critical issues to minimize operational disruptions.

Cloud Hosting

We provide secure cloud migration and hosting solutions tailored to business needs. Our services ensure data accessibility across devices while maintaining enterprise-grade security protocols. Clients benefit from reduced infrastructure costs and enhanced collaboration capabilities.

Help Desk

Our certified help desk team offers immediate technical support for software issues and system configurations. We utilize ITIL-certified processes for efficient incident resolution. Businesses benefit from reduced overhead costs and improved internal productivity through our comprehensive support framework.

Reviews (7)

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Justin Maslack

Jun 20, 2022 Report

Very friendly staff! Greeted right when I walked in the door. I had set up a battery replacement appointment for my sisters mac book air. It was returned to us with the problem fixed. I would highly recommend I.T. Worx to anybody looking for computer repair. They do both Mac and PC and they also have sell them along with perifials as well.

Shawn Villalpando

Jun 11, 2022 Report

I took two drives in for data recovery. They took over a month, said they could see the data, but couldn't recover them. Iworx then let me know my drives were ready to pick up and asked if I would like them formatted since they were not able to recover anything. I already had a quote of around $2000 to mail the drives out for recovery, so I emailed back begging them not to format my disks. I sent the drives out and the data recovery people said the drives had been formatted with Zeros written to every sector. I couldn't believe Iworx destroyed my data. Please, Please take your data recovery needs to a data recovery company.

Preston Blow

Feb 13, 2022 Report

Brought my MacBook in to be repaired under my Apple Care warranty. They charged me 50 dollars in labor to replace one broken Key, and when I got it back, the underside of my MacBook was falling out, and the key was still broken, and fell off immediately. Stay away from this place at all costs.

Mrinmoy Sarkar

Jan 11, 2022 Report

It is a waste of money. I recommend not to go here to fix your apple laptops. They took 53$ and told me an ambiguous outcome of my MacBook air. I went there to know the exact reason of display failure due to drop of water on my mac but after keeping my laptop for 10 days they told me there is a logic board failure and they need to send it to apple care center for further diagnosis. Also asking 478.19$ to completely fix my laptop. So, I didn't understand why did they took 53$ in the first place. I am really disappointed with their service.

Bobbe Wright

Jan 10, 2022 Report

They rebuilt my 10 year old MacBook Pro and it works great, I have a new MacBook but my old MacBook was my go to.grateful.

Ian Wagoner

Nov 18, 2021 Report

I took my macbook to have the screen replaced to I. T. Worx after going to a few other places, all of which told me that it would be at least three weeks before I would have my laptop back in working order. When I went to I. T. Worx, the worker communicated with me everything that I needed to know, charged me two hundred dollars less than other stores due to a warranty that other servicers ignored and got my laptop back to me in great condition in just a week. 10/10

Alyssa Herrmann

Jun 09, 2021 Report

This was by far the best technology service and assistance I have ever had, and I have had a lot of problems over the years! Their priority was to help me, not just charge me money or get me to buy some of their products! The service guy was so helpful and we troubleshooted for a while, and he never complained or tried to kick me out. I recommend them so much more than any other apple care place I have been to.