Business Details
21 Years
experience
Emergency
services
Your Trusted IT Partner in Burlington, NC
For two decades, iSharpe Computer Solutions has served Burlington, NC as a trusted provider of IT support and computer repair services. Our team prioritizes personalized solutions, addressing individual client needs through security optimization, data management, and efficiency improvements. We offer three service models: remote diagnostics for quick fixes, on-site visits for complex issues, and in-office repairs for hardware-intensive tasks.Our approach begins with understanding client workflows to deliver tailored technology solutions. With a focus on clear communication, we translate technical complexities into accessible guidance for businesses and individuals. Our 20-year track record reflects a commitment to resolving tech challenges while building lasting client relationships through reliable, local service.
Services
IT Support
Computer Repairs
Remote Solutions
On-Site Service
Drop-Off Repairs
Details
- Year established: 2005
Highlights and features
- We offer personalized IT solutions tailored to your specific needs
- Our 20 years of experience ensure expert computer repairs and support
- We provide remote, on-site, and drop-off service options for your convenience
- Our local team delivers prompt, reliable tech support in Burlington, NC
- We guarantee efficient problem resolution with a client-focused approach
What people say
Best computer guy
Promptly responds
Knowledgeable and friendly
Great service
Reasonable prices
Services
IT Support
Our IT support services provide comprehensive technology solutions for businesses and individuals. We offer remote diagnostics, network configuration, and system optimization to maintain peak performance. Our team delivers personalized guidance to resolve software issues, security vulnerabilities, and connectivity problems while ensuring data protection and system stability.
Computer Repairs
Expert computer repair services address hardware failures, component replacements, and system malfunctions. We handle desktop and laptop repairs including hard drive replacements, motherboard diagnostics, and screen repairs. Our technicians use quality parts and diagnostic tools to restore device functionality while preserving client data integrity.
Remote Solutions
Remote technical support resolves software issues without requiring on-site visits. Our secure remote access technology enables quick troubleshooting of operating system errors, application crashes, and network connectivity problems. This service minimizes downtime while providing real-time collaboration between technicians and clients during the resolution process.
On-Site Service
Our on-site service brings expert technicians directly to client locations for complex hardware issues and system installations. This service includes comprehensive diagnostics, component replacements, and network setup at the client's residence or business. Technicians carry essential tools and parts to complete most repairs during the initial visit.
Drop-Off Repairs
Drop-off repair services provide focused attention to devices requiring extensive hardware work. Clients can bring devices to our Burlington location for in-depth diagnostics and repairs. This service option allows technicians to dedicate specialized attention to complex issues while maintaining regular client communication about repair progress.
People
Alan Sharpe
Owner/Lead Technician
With over 20 years of experience, Alan Sharpe provides expert IT solutions and personalized computer repairs, focusing on client needs and efficient problem resolution in Burlington, NC. His hands-on approach and technical expertise ensure quality service for both business and individual clients.
Questions
What service areas do you cover?
We primarily serve Burlington, NC and surrounding rural areas of North Carolina with both on-site and remote support options.
What types of computer issues can you fix?
Our technicians handle hardware failures, software problems, virus removal, data recovery, and system optimization for both Mac and PC platforms.
How quickly can you respond to emergencies?
We prioritize urgent issues and typically respond to critical emergencies within 24 hours of initial contact.
Do you offer remote support options?
Yes, we provide secure remote technical support for software issues and system diagnostics without requiring on-site visits.
What payment methods do you accept?
We accept cash, credit cards, and electronic payments. Payment details will be confirmed before initiating any repair services.
Reviews (4)
Yvonne Maizland
Aug 26, 2021
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I have been dealing with iSharpe Computer Solutions for several years and I always get the best service. Alan has installed different hard drives, different operating systems (ie: Windows XP, Windows 7 and Windows 10) and a new printer for me. He is readily available for routine maintenance and emergency problems. Alan is my go to guy!
Jill Fuller
Dec 07, 2020
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I'm so happy and relieved to have found iSharpe Computer Solutions! Alan is knowledgeable, patient, and effective at tech communicating. He was a great support when my business technology went haywire all at once. iSharpe Computer Solutions is now my go-to for tech solutions!
Emery Lai
Jan 03, 2020
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Alan is the BEST! First, he noticed he had missed a call from my number, so called me back within the hour. Then he was able to diagnose my laptop problem over the phone and helped me fix it myself pretty much immediately. I was so scared I'd be laptopless for the beginning of school next week, but now everything is great! THANK YOU ALAN SHARPE!
Mike Proctor
Jan 15, 2019
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ISharpe Computer Solutions has handled all of our IT needs for several years. Alan provides very quick installation, excellent customer service and extremely fast response when I have a question. I highly recommend iSharpe to everyone.
