Business Details
Custom-Built PCs & Computer Repair Services in NC
At Intrex Computers, we have dedicated ourselves to simplifying the complex world of personal computing through tailored solutions that meet diverse customer needs. Since our inception, we have specialized in designing and building custom PCs optimized for gaming, content creation, business operations, and high-performance workstations. Our comprehensive service offerings extend beyond hardware sales to include expert computer repair, parts upgrades, and technical support, serving both individual consumers and corporate clients. With two convenient locations in Greensboro and Raleigh, North Carolina, we combine cutting-edge technology with hands-on expertise to deliver reliable, budget-friendly computing solutions. Our team of certified professionals stays at the forefront of industry advancements to ensure our customers receive the most innovative products and services available.Recognized with prestigious awards such as the Raleigh's Best 2022 GOLD IT/Computer Services Award and the North Carolina Technology 50 Award, we maintain a strong commitment to quality and customer satisfaction. We pride ourselves on transparent communication, offering flat-rate pricing for common repairs while providing detailed consultations for more complex issues. Our express service options and in-store technical support centers ensure timely assistance for urgent needs. Through continuous investment in staff training and customer service excellence, we strive to be the definitive technology partner for our community. This dedication to innovation, expertise, and personalized service has solidified our position as a trusted leader in the computer technology sector.
Services
Custom PC Building
Gaming Computers
Content Creator PCs
Business Computers
Workstation Computers
Computer Repair
Parts Sales
In-Store Service
Express Repairs
Data Recovery
Highlights and features
- We offer custom-configured computers tailored to specific performance needs and budgets
- Our dual North Carolina locations provide convenient access to expert computer services
- We maintain transparent flat-rate pricing for common repair services
- Our team holds extensive experience in both consumer and enterprise computing solutions
- We provide express technical support options for urgent computer issues
Services
Custom PC Building
We design and assemble custom-built computers tailored to specific performance requirements. Our experts help configure systems optimized for gaming, content creation, business applications, and professional workstations. Each custom PC undergoes rigorous testing to ensure reliability and performance.
Gaming Computers
Our pre-built gaming PCs deliver high-performance hardware configurations for optimal gaming experiences. Systems feature advanced graphics cards, powerful processors, and optimized cooling solutions to handle the latest games at maximum settings while maintaining competitive pricing.
Content Creator PCs
Specialized systems engineered for demanding creative applications like Adobe Premiere Pro and Photoshop. These computers feature high-core-count processors, professional graphics cards, and high-speed memory to handle complex video editing and graphic design workflows efficiently.
Computer Repair
Comprehensive repair services for desktops, laptops, and computer components. Our certified technicians diagnose and fix hardware failures, software issues, virus infections, and data recovery needs using professional tools and manufacturer-grade replacement parts at our North Carolina service centers.
Workstation Computers
High-performance workstations featuring Intel Xeon processors, ECC memory, and NVIDIA Quadro graphics cards. Designed for demanding professional applications in engineering, 3D modeling, and scientific computing, these systems deliver reliability and precision for critical workflows.
Questions
What computer configurations do you offer for content creators?
We offer Creator Series PCs with optimized hardware for Adobe Creative Cloud and similar software, featuring high-core-count CPUs, professional GPUs, and high-speed storage solutions.
Do you provide same-day repair services?
Yes, we offer Express Service 15 with 15 minutes of technician time for $29, and priority rush service for urgent repairs needing immediate attention.
Can I customize my gaming PC specifications?
Absolutely, our experts help configure custom gaming systems tailored to your performance needs and budget requirements.
What repair services do you offer for business computers?
We provide comprehensive business PC repairs including hardware upgrades, OS optimization, network configuration, and enterprise software support.
Do you sell computer components separately?
Yes, we offer a full range of computer parts including processors, graphics cards, memory, storage devices, and cooling solutions for DIY builders.
Reviews (4)
MaryAnn O.
Jan 29, 2022
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Called this company for assistance due to my computer being hacked along with my email accounts, bank accounts. I inquired if there was anything they could do to assist me and the individual that I spoke with declined to give his name but, ultimately stated that he wasn't going to do anything that someone in trouble. In other words, this company and its employees are okay with not concerned that a crime is being committed because it's not happening to them or their family.
They are okay with aiding and abiding in a crime when they can assist in stopping this from happening. God forbid that this happens to countless men and women in the community, you are on your own if you think they will assist in stopping the terrorizing and cyber crimes that are currently being committed against me! If I could give this company a minus zero I would!
They are okay with aiding and abiding in a crime when they can assist in stopping this from happening. God forbid that this happens to countless men and women in the community, you are on your own if you think they will assist in stopping the terrorizing and cyber crimes that are currently being committed against me! If I could give this company a minus zero I would!
Aimee W.
Apr 17, 2021
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I have never been so disgusted with the service that I received at any business that I've rushed to write a review as soon as I returned home. until today. I took my 5 month old computer to Intrex Durham to have a hinge repaired. Today, nearly two weeks later, I got a call that the hinge was repaired. but that the computer hard drive crashed, Windows 10 was wiped out and all my files were gone, "and that will be $130 for the pleasure of having us totally jack up your computer." $30 for 20 minutes labor, and $100 for "diagnostics". which is utter BS because it was readily apparent that the issue was a broken hinge. This is one of the most dishonest businesses with absolutely poor quality work that I have ever encountered. What a total sham! I would never recommend them to anyone for anything.
Jamie S.
Mar 02, 2019
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I am actually a repeat customer. Purchased a motherboard for my pc. I had them install it cause I can fix a car but I can't install a motherboard. Good thing I asked them to do it. My new motherboard had no audio from the rear of the pc. So I ordered a new motherboard from Intrex they warrantied the one they installed for me. They also did a case swap on my old dell cause the power button stopped working bought a used case and they did a great clean up on all the dust that was inside the old dell.
New motherboard installed. New case for old pc. All work is 100% perfect. They are very honest and up front about any repair they are going to do. If it's worth fixing. If anything needs upgrading while they have it. I even told Jason I have x amount of dollars to spend on it while I have it here should I upgrade ram? Better fans? So forth and so on. He was honest and told me it needed no more upgrades at the time.
So I was thankful for that. I highly recommend these guys. Turn around time is a couple days and it's always on time. Check these guys out. I have shopped around and these guys and lady are the best there is.
New motherboard installed. New case for old pc. All work is 100% perfect. They are very honest and up front about any repair they are going to do. If it's worth fixing. If anything needs upgrading while they have it. I even told Jason I have x amount of dollars to spend on it while I have it here should I upgrade ram? Better fans? So forth and so on. He was honest and told me it needed no more upgrades at the time.
So I was thankful for that. I highly recommend these guys. Turn around time is a couple days and it's always on time. Check these guys out. I have shopped around and these guys and lady are the best there is.
Lala M.
Apr 30, 2018
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After a failed trip to Best Buy, we stumbled upon Intrex and could not have been more satisfied. They had exactly what we needed and at a great price. Tim was knowledgeable and very friendly. We will definitely be back for our computing needs.
