Business Details
38 Years
experience
Emergency
services
Apple Computer Support Experts Since 1988
Since 1988, Mac+Tech has been dedicated to providing specialized Apple Macintosh support services for small businesses, creative professionals, and home users in Marin County. As an Apple Certified Support Professional and member of the Apple Consultants Network, we combine over 50 years of collective experience with industry-recognized certifications to deliver reliable technical solutions. Our expertise spans macOS troubleshooting, hardware/software diagnostics, data recovery, network configuration, and user training, with a focus on empowering clients through clear communication and strategic technology planning. We prioritize client education to minimize technical burdens while offering on-site and remote support options.Our commitment to quality is demonstrated through consistent service delivery, transparent pricing, and a proven track record of resolving complex technical challenges efficiently. We maintain strong relationships with trusted partners like DriverSavers for specialized data recovery needs and Backblaze for cloud backup solutions. Our approach emphasizes long-term value through proper system configuration, preventive maintenance recommendations, and personalized guidance for technology purchases. This combination of technical proficiency and client-focused service has established us as a trusted technology partner in the community.
Services
Mac Setup
Tune-Up
Remote Support
Training
Data Recovery
Network Configuration
Photo Organization
Windows Setup
System Upgrades
Technical Consulting
Details
- Year established: 1988
Highlights and features
- Certified Apple technical expertise since 1988
- Over 50 years combined experience in Mac support
- Specialized knowledge of photo organization workflows
- Proven track record with creative professionals and small businesses
- Transparent pricing with no hidden fees
Associations and certifications
- Apple Certified Support Professional
- Apple Consultants Network
What people say
Stress relief
Efficient solutions
Emergency house calls
Patient instruction
Cost-effective upgrades
Services
Mac Setup
Professional configuration of new Mac computers with seamless transition from old systems. We ensure proper user account creation, email setup, and file migration while optimizing initial configurations for long-term performance. Our experts prevent common setup errors that could cause future technical issues.
Data Recovery
Specialized retrieval of lost files from malfunctioning drives or accidental deletions. We employ advanced tools to recover data from non-booting systems while offering cost-effective solutions typically under $250. Partnering with DriverSavers provides access to specialized recovery services when needed.
Photo Organization
Comprehensive digital photo management solutions for iPhoto and Photos.app users. We consolidate scattered media, eliminate duplicates, and implement efficient organizational systems across devices. Our expertise includes resolving migration issues between photo applications and optimizing storage solutions for large media collections.
Network Configuration
Custom wireless and wired network solutions for homes and offices. We implement secure, reliable networks with optimized performance for file sharing, device synchronization, and internet connectivity. Services include automatic backup configurations and cross-device ecosystem integration for seamless workflow.
Technical Training
Personalized instruction for Mac users at all skill levels. We teach efficient workflows, software utilization, and troubleshooting techniques tailored to individual needs. Our patient approach empowers users to maximize their technology investment while minimizing future technical challenges through knowledge transfer.
People
Poona Roonz
Owner, Apple Certified Support Professional
Apple Certified Support Professional with over 35 years of experience serving Marin County. Specializes in Mac troubleshooting, photo organization, and creative workflow optimization. Provides emergency support and personalized training while maintaining deep expertise in both legacy and current Apple systems.
Questions
What services does Mac+Tech offer for Mac users?
We provide comprehensive Mac support including setup, troubleshooting, data recovery, network configuration, photo organization, technical training, and Windows integration solutions.
Do you offer emergency computer repair services?
Yes, we provide emergency support including same-day appointments and urgent house calls for critical system failures.
Can you help organize my digital photo collection?
Yes, we specialize in consolidating scattered photos, eliminating duplicates, and implementing efficient organization systems across all your devices using Apple's Photos.app.
Do you support both home and business users?
Yes, we serve both residential clients and small businesses with customized solutions for personal computing needs and professional workflow optimization.
What areas do you service?
We primarily serve Marin and Sonoma Counties with on-site support, and offer remote assistance options for clients beyond our immediate service area.
How do you handle data backup solutions?
We implement Time Machine backups to local drives and recommend Backblaze cloud backup service for comprehensive protection of your digital assets.
Reviews (3)
Dena Davis Team
May 04, 2020
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These guys are so great. They are my in house IT team. I have a small business and I cant afford an in house IT. They are just so good. They can take over your computer via internet and fix stuff without coming out sometimes. They can trouble shoot and carry your computer to the Mac Store. They are the best!
Bill Gaul
Apr 16, 2018
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I had previously contracted with a company that failed to keep me updated in a timely manner, and i have been most impressed with the team at MacPlus (both Erick K and Eric S) were quick to understand my needs and keep me informed every step of the way. I would give them my highest recommendation and look forward to working with them in the coming year(s).
Bob Leonard
Jan 12, 2017
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I have used MacPlus several times over the past few years when I have had a problem with one of my Apple computers or upgrading my computers. They have always done a great job for me.
