Business Details
20 Years
experience
Emergency
services
Your Trusted IT Partner in Emeryville, CA
Founded in 2006, Computer Courage has established itself as a trusted managed IT services provider serving businesses in the East Bay and San Francisco Bay Area. Our philosophy centers on building long-term relationships by treating clients as partners rather than customers. We deliver comprehensive technology solutions including server and network support, security services, cloud management, and disaster recovery while maintaining a user-first approach. With over 17 years of experience, our team of certified professionals provides personalized support that minimizes disruption to business operations.We prioritize transparency, offering customized IT plans that align with each client's unique budget and technical requirements. Our commitment extends beyond technical proficiency to include professional project management, clear communication, and ongoing system documentation. As a locally-owned business, we take pride in supporting our community while maintaining industry-leading standards through continuous innovation and adaptation to evolving technology landscapes.
Services
Managed IT Services
Server and Network Support
Security and Virus Protection
Email and Cloud Services
Backup and Disaster Recovery
Desktop and User Support
Remote Support Services
IT Strategy Consulting
Details
- Year established: 2006
Highlights and features
- We offer 17+ years of experience in business IT solutions
- Our personalized service includes 24/7 technical support
- We provide customized IT plans for unique business needs
- Our local team maintains industry certification standards
- We implement enterprise-grade security and disaster recovery
What people say
Honest, reliable, responsive
Creative technology solutions
Minimal operational disruption
Expert technical support
Secure data protection
Services
Managed IT Services
Our comprehensive IT management ensures continuous system monitoring and maintenance. We handle security updates, network optimization, and infrastructure support to prevent disruptions. Businesses benefit from predictable costs and proactive issue resolution through our 24/7 technical oversight.
Security and Virus Protection
Enterprise-grade security solutions protect against malware, ransomware, and data breaches. We implement multi-layered defense systems including firewalls, endpoint protection, and regular vulnerability assessments. Our approach combines advanced technology with staff training to maintain secure business operations.
Backup and Disaster Recovery
Automated backup systems ensure business continuity during technical failures or cyberattacks. We create customized recovery plans with regular testing to guarantee data integrity. Our solutions minimize downtime while maintaining compliance with industry-specific data retention requirements.
Cloud Services
We provide secure cloud migration and management services for email, document storage, and business applications. Our implementation ensures seamless integration with existing systems while maintaining data accessibility and protection. Clients receive ongoing optimization to maximize cloud efficiency and cost-effectiveness.
Technical Support
Our full-service helpdesk offers remote and on-site assistance for hardware, software, and network issues. We prioritize rapid response times and clear communication during problem resolution. Training sessions ensure staff proficiency with implemented technology solutions.
People
Adam Schwartz
CEO & Founder
Founded Computer Courage in 2006 with a focus on user-friendly technology solutions. Maintains strategic leadership while ensuring adherence to core values of customer care and technical excellence.
Spencer
Director of IT Services
Manages IT service delivery with over 15 years of enterprise systems experience. Oversees technical operations and service quality assurance across client organizations.
Evelyn
Tech Services Lead
Coordinates technical teams for complex infrastructure projects. Specializes in network architecture and system integration while maintaining client communication standards.
Alyssa
Service Desk Manager
Leads helpdesk operations with emphasis on rapid issue resolution. Implements training programs to maintain high technical proficiency among support staff.
Dewey
Technical Account Manager
Provides dedicated client support with focus on proactive system maintenance. Develops customized IT strategies that align with business growth objectives.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity, cloud solutions, and technical support tailored to small business needs.
Do you offer 24/7 technical support?
Yes, our team provides round-the-clock support for critical system issues and emergencies.
How do you handle data security?
We implement multi-layered security including firewalls, encryption, and regular vulnerability assessments to protect business data.
Can you help with cloud migration?
Yes, we specialize in secure cloud migration for email, document storage, and business applications with minimal disruption.
What areas do you serve?
We primarily serve businesses in the East Bay and San Francisco Bay Area.
How do you handle emergency IT issues?
Our emergency response team provides immediate assistance for critical system failures or security breaches.
Reviews (4)
Robert H.
Oct 06, 2021
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I may have left them a great review years ago since they have been handling my tech needs for almost a decade now but here's another one. I do appreciate the professionalism, great personal attention and unflappably confident skills they have brought consistently to me over the years when I have needed help, support and guidance around my getting and keeping my system up and running after all the usual bumps and weirdnesses the equipment has thrown at me. It's not an area of expertise of mine, so I'm very happy to have found CC. Highly recommend!
Aaa A.
Feb 26, 2021
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Called, no one answered. Left a message, no call back. Found another company that respect and care about customers and I gave them my job.
Sandro T.
Feb 25, 2021
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Adam and his team (especially Matt) were great to work with. I had to run a long cable underground to add internet to our backyard cottage and I didn't know where to start. The Computer Courage team were super easy to work with, scoped the problem really well and gave me a few options. Not only did they help me to wire the cottage, but I was able to upgrade our entire Wifi setup and keep the parental controls that we needed to limit screen time for our kids. Overall, great team, very professional and super efficient! They even helped me to save money on hardware that I was able to source on my own!
Steve F.
Aug 25, 2018
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I've had occasion to deal with Computer Courage on behalf of one of my clients, a small nonprofit doing big things (international work with dozens of consultants and many top names in global affairs, but with just one full-time staff member). The help we've requested has ranged from the mundane (setting up a new e-mail account) to the quite sophisticated (assisting with a funder's in-depth security review of the Web site). Computer Courage has been prompt, knowledgeable, accurate, and helpful, going beyond the minimum that would qualify as good service.
