Business Details
35 Years
experience
Emergency
services
Your Trusted IT Partner in San Francisco
Mann Consulting is a San Francisco-based technology consulting firm that has been serving small businesses across the United States since 1991. As a privately held, family-owned company, we specialize in providing comprehensive IT solutions tailored to the unique needs of small business professionals. Our team of certified experts delivers reliable services including network support, device management, help desk assistance, and technology planning, ensuring seamless operations and minimized downtime. With over 34 years of experience, we have built a reputation for transparency, expertise, and client-centric service. We prioritize your business needs without the interference of salespeople or commissions, offering fixed pricing and no hidden fees. Our strategic approach, informed by insights from over 300 client organizations annually, ensures your technology investments yield maximum returns.We handle onboarding, offboarding, and security protocols with precision, supported by a track record of 96% customer satisfaction and 100+ five-star reviews. Our commitment to quality is reflected in over 26,550 quality assurance checks and 65,003 invoices processed with accuracy. As a small business ourselves, we understand the importance of fast, informed responses and deliver solutions efficiently, leveraging our extensive experience to resolve issues faster than smaller firms. We operate with full transparency, offering 24/7 support through multiple channels, including phone, email, and a secure client portal.
Services
Network Support
Help Desk
Technology Planning
Onboarding/Offboarding
Device Management
Security Solutions
Details
- Year established: 1991
Highlights and features
- We have 34 years of experience in IT consulting.
- Our team consists of certified experts with extensive experience.
- We offer transparent pricing with no salespeople or commissions.
- We provide 24/7 support through multiple communication channels.
- We guarantee 96% customer satisfaction backed by 100+ five-star reviews.
What people say
Reliable IT solutions
Excellent support
Transparent pricing
Certified experts
Quick response times
Services
Network Support
We manage Wi-Fi, routers, firewalls, and switches to ensure secure, high-availability networks. Our services include VPN setup, VLAN configuration, and traffic shaping to optimize performance. With expertise in Cisco Meraki networks, we provide scalable solutions tailored to your business needs.
Help Desk
Our help desk offers 24/7 email and phone support for prompt issue resolution. We prioritize tickets based on urgency and provide transparent metrics to ensure efficient use of IT resources. Our certified team delivers fast, reliable assistance for all technical challenges.
Technology Planning
We provide strategic technology planning through quarterly reviews and annual report cards. Leveraging insights from 300+ clients, we guide investments to maximize ROI and align with industry best practices, ensuring long-term IT efficiency and growth.
Onboarding/Offboarding
We streamline employee transitions with automated onboarding and offboarding workflows. Our templates and checklists ensure secure device provisioning, policy enforcement, and seamless integration of new hires while maintaining data security during departures.
Device Management
We handle device configuration, storage, and shipping with round-trip logistics for employees. Our services include automatic app patching, policy enforcement, and inventory tracking to maintain secure, up-to-date IT assets across your organization.
Questions
What IT services does Mann Consulting Consulting offer?
We provide network support, help desk assistance, technology planning, onboarding/offboarding workflows, and device management tailored to small businesses.
How does Mann Consulting Consulting handle emergency IT issues?
We offer 24/7 support through phone, email, and a secure client portal to resolve urgent technical problems promptly and minimize downtime.
Are there salespeople or commissions involved?
No, we have no salespeople or commissions. Our consultants recommend solutions solely based on your business needs without conflicts of interest.
How is pricing structured?
We use transparent, fixed pricing models with no hidden fees. Specific costs depend on service scope and are discussed during your complimentary consultation.
What certifications do your consultants hold?
Our team includes certified professionals with expertise in Jamf, Intune, Cisco Meraki, and other industry-standard technologies to ensure high-quality service delivery.
Reviews (6)
Stacey Heras
Jun 13, 2022
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I love working with the Mann team. Everything from onboarding and regular check-ins to troubleshooting and billing has run very smoothly. They are highly responsive, organized, knowledgable, professional, and just so easy to work with. I highly recommend working with Mann Consulting. Thank you Amy, Harold, Laura, Michael, James, Pat, and the rest of the team who have provided a very positive experience for our nonprofit organization.
Faith Magbero
Apr 20, 2022
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Really great service and the technical staff is always very helpful! For every computer issue I've had, Mann has been incredibly thorough in their troubleshooting and making sure that my computer was good to go.
Nichole Farsai
Dec 16, 2021
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I really enjoyed how fast Mann was to get back to me and was very quick to fix the issue at hand. They made sure I had everything needed before they ended the call and resolved all my issues within 15 minutes! Thank you so much!
Lester Baskin
Aug 26, 2021
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Harold Mann and Mann Consulting have been my go-to computer and tech consultants ever since I started my medical practice in 2005. They've been invaluable advisors not only on our electronic systems but also on marketing, sales, and strategic planning. I would be lost without them and my business would most certainly not be in the great position it is now. I can't recommend them highly enough!
Selby Chan
Jan 17, 2015
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L was the Dell Tech working a subcontractor. I came and fixed an in warranty Dell desktop. The Owner/CEO was pretty nice. He saw me hustle to the car and back 4 times to put more money in the meter. My company is sketchy on reimbursement. They take about 2-3 weeks to reimburse me so I didn't want to fork over too much money on parking garages. This was my third call of the day and had already racked up $40+ dollars on fees. So, this time I just fed the meter. I think Harold Mann saw how effed up I was so he came out and talked to me a bit. He didn't have to because he's busy im sure. He was pretty friendly. Probably because he felt sorry for me.
Betty L.
May 30, 2013
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Jim came and was the most patient and understanding tech. Got my problem fixed and he added more to make things much easier and faster for me. Would use this company again in a sec.
