Business Details
20 Years
experience
Emergency
services
Your Trusted Managed IT Partner in VA, MD & DC
Founded in 2006 by software engineer Ernesto Felixovich, Pronto Tech was established to provide small and mid-sized businesses with honest, approachable, and efficient IT support. Our mission is to eliminate technical jargon, prevent long-term contracts, and deliver transparent solutions that keep businesses secure, compliant, and operational. With over 20 years of combined expertise, we serve 150+ SMBs across healthcare, construction, accounting, and government contracting industries in Virginia, Maryland, and Washington, DC. Our proactive IT management includes 24/7 monitoring, cybersecurity, cloud services, and on-site support to minimize downtime and maximize productivity. We prioritize local relationships, offering personalized service tailored to each client's unique needs while maintaining predictable pricing.Our team of certified professionals ensures HIPAA and CMMC compliance for specialized sectors, providing peace of mind for data security. By combining rapid response times with a commitment to continuous improvement, we empower businesses to focus on growth rather than technical challenges. Our proven track record includes successful cloud migrations, endpoint protection, and employee onboarding/offboarding processes that streamline operations. We measure success through client satisfaction, demonstrated by long-term partnerships and referrals from trusted organizations like Pierce Funeralhome and Virginia Vision Therapy Center.
Services
Managed IT Services
IT Consulting
Managed Cyber Security
Managed Cloud Services
Managed Microsoft 365
Office Relocation
24/7 Help Desk
Cybersecurity Assessments
Cloud Migration
Employee Onboarding/Offboarding
Details
- Year established: 2006
Highlights and features
- We offer 20+ years of tailored IT solutions for SMBs in healthcare, construction, and government contracting.
- Our 24/7 US-based help desk resolves issues in under 90 seconds with remote or on-site support.
- We implement HIPAA and CMMC 2.0 compliance frameworks for regulated industries.
- Our proactive monitoring prevents 1200+ endpoint failures annually through predictive maintenance.
- We provide transparent pricing with no long-term contracts or hidden fees.
What people say
Extremely knowledgeable
Quick response times
Cost-effective solutions
Proactive maintenance
Compliance expertise
Services
Managed IT Services
Our proactive IT management includes 24/7 monitoring, endpoint protection, and predictive maintenance for 1,200+ devices. We handle cybersecurity, backups, and compliance for SMBs in regulated industries. Our flat-fee model covers all maintenance, security updates, and emergency support.
Managed Cyber Security
We implement advanced threat detection, EDR solutions, and vulnerability scanning to protect against ransomware and phishing attacks. Our services include employee training, encryption protocols, and compliance frameworks for HIPAA and PCI-DSS standards across Virginia, Maryland, and DC businesses.
Managed Cloud Services
We design and maintain secure cloud environments using Microsoft 365, Google Workspace, AWS, and Azure platforms. Our services include migration planning, license optimization, and continuous monitoring to ensure data accessibility while maintaining compliance with industry regulations.
IT Consulting
Our consultants provide strategic planning for technology investments, budget optimization, and digital transformation. We specialize in cloud migration strategies, cybersecurity assessments, and compliance frameworks tailored to healthcare providers, government contractors, and construction firms in the DC metro area.
Office Relocation
We handle complete IT infrastructure transitions during office moves, including network cabling, equipment installation, and ISP coordination. Our team ensures zero downtime through pre-move assessments and temporary connectivity solutions during transitions across Virginia, Maryland, and DC.
Questions
What industries do you specialize in?
We focus on healthcare providers, government contractors, construction firms, and accounting practices across Virginia, Maryland, and Washington, DC.
Do you offer 24/7 emergency support?
Yes, our US-based help desk responds to critical issues within 90 seconds, 24 hours a day, 7 days a week.
How do you handle compliance requirements?
We implement HIPAA frameworks for healthcare providers and CMMC 2.0 compliance for government contractors through specialized security protocols.
What's included in your managed services?
Our flat-fee services cover monitoring, maintenance, cybersecurity, backups, and on-site support with no long-term contracts.
Can you help with cloud migration?
Yes, we handle complete cloud transitions to platforms like Microsoft 365, AWS, and Azure with minimal business disruption.
Do you provide on-site support?
We offer same-day on-site visits across Virginia, Maryland, and DC for hardware issues and network installations.
Reviews (6)
Heather Skowronsky
Jul 31, 2019
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Pronto Tech is the absolute best to work with. Ernesto is so professional and helpful. I am so glad I've finally got a RELIABLE tech company for our business.
Jessica T.
Oct 15, 2018
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Ernesto and his team are professional, prompt, and perfect for a small business with a variety of IT, networking and computer support needs!
Servpro Of Culpeper & Fauquier Counties
Jun 27, 2018
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I was very satisfied with the services. Our server stopped from working due to a recent power outage. Ernesto was very prompt in helping us with this issue. Very professional and knowledgeable.
Danielle Parady
Jan 04, 2018
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What a great experience! We found ProntoTech to be extremely knowledgeable and eager to help us with our IT needs! Our server setup went super smoothly, and they were able to recommend products to help our business save money! As a small business with 30+ machines, we will definitely rely on them for all of our tech needs!
Laura F.
May 23, 2016
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Pronto tech would be the best solution for any IT problems you might encounter. Not do they only work on your time but explain in detail every step of the process and what to expect. Their prices are far best than any other provider PLUS considering that they do the shopping around for you to try and save you more money but giving you exactly what you need, the service really pays for itself. They are very friendly and professional, you really wouldn't find any other IT who goes above and beyond like they do. It's always a pleasure doing business with them.
Richie I.
Aug 13, 2015
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We had Ernesto help us migrate a server. A complicated transition made quick and painless. The service we received was very prompt and professional. Certain areas we weren't knowledgeable about were explained thoroughly by Ernesto. I looked at multiple competitors and Pronto Tech rates were the fairest. We had multiple sessions and minor issues but were solved and handled quickly. 10/10 will come back for future business.
