Business Details
30 Years
experience
Emergency
services
Trusted IT Solutions for Northern Virginia Businesses
Founded in 1996, our company has evolved from an organization focused on IT services support to offering a complete range of technology-based business solutions. Headquartered in Manassas, Virginia, we serve small and medium-sized businesses in the Northern Virginia and Washington D.C. Metropolitan area. Our team includes Cisco and Microsoft Certified professionals with over 100 combined years of experience delivering cutting-edge IT solutions. We operate a 24/7 Network Operations Center that proactively manages infrastructure to prevent issues before they occur. Our Managed Service Provider platform reduces IT costs through proactive monitoring by Tier 3 engineers, with field engineers available for onsite visits when needed.We specialize in network design, private cloud hosting, disaster recovery, cybersecurity solutions, and hardware-as-a-service. Our vehicles are GPS-tracked to dispatch the closest technician for urgent support requests. We have implemented a patented Network Operations Center that enables remote issue resolution within 30 minutes of receiving calls. Our staff continuously updates their expertise to implement the latest technological advancements for client benefit. We maintain strict security protocols including two-factor authentication and endpoint detection systems to protect client data.
Services
Disaster Recovery
Endpoint Detection
Email Encryption
Hardware as a Service
Private Cloud Hosting
Phishing Training
Network Design
Multi-Factor Authentication
Inbox Detection
Internal Messaging
Details
- Year established: 1996
Highlights and features
- We have 24/7 Network Operations Center with Tier 3 engineers
- Our engineers are Cisco and Microsoft certified professionals
- We utilize patented proactive monitoring technology
- We maintain a 100% SLA compliance track record
- We offer same-day emergency response with GPS-tracked technicians
What people say
Exceptional service
Technical expertise
Prompt response
Cost savings
Reliable support
Services
Private Cloud Hosting
JTC's Private Cloud Hosting provides secure, scalable infrastructure managed in a world-class data center. This solution enables businesses to access their data from anywhere while eliminating capital expenditures for physical servers. Our engineers monitor systems 24/7 to ensure guaranteed uptime with two-factor authentication protecting sensitive data.
Disaster Recovery
Our Business Continuity Solutions protect against data loss from power outages, natural disasters, and cyberattacks. We implement customized recovery systems with local drives and cloud backups to ensure rapid recovery. This dual protection approach maintains operations even when physical servers become unavailable.
Endpoint Detection
JTC's Endpoint Detection & Response (EDR) provides proactive cybersecurity through machine learning and AI threat detection. This solution identifies suspicious behaviors before attacks manifest, offering ransomware rollback capabilities. Unlike traditional antivirus software, our system addresses fileless attacks and polymorphic malware that bypass signature-based defenses.
Hardware as a Service
Hardware-as-a-Service converts capital expenditures into predictable operating expenses through equipment leasing. This solution includes complete maintenance, support, and scalability to match business needs. Our engineers manage installation, monitoring, and upgrades while clients benefit from the latest technology without upfront costs.
Phishing Training
Our simulated phishing campaigns identify vulnerable users and provide targeted education. The program includes anonymous email testing followed by personalized training for those who click suspicious links. Post-training reports demonstrate improved awareness with average click-through reductions from 40% to less than 5% within three months.
People
John Jewell
President and CEO
John Jewell founded JTC in 1996 and has led its growth from a regional IT provider to a comprehensive technology solutions company serving Northern Virginia businesses.
Matthew
Senior Engineer
Matthew specializes in cloud migrations and Office 365 implementations, recognized for his technical expertise and prompt, professional service during complex system transitions.
Kristen West
Field Technician
Kristen West provides onsite technical support with two hours response time, recently resolving complex network integration issues during office relocations with exceptional technical proficiency.
Questions
What IT services do you offer for small businesses?
We provide network design, cloud hosting, cybersecurity solutions, disaster recovery, and 24/7 technical support tailored to the specific needs of small and medium-sized businesses.
Do you provide emergency IT support after business hours?
Yes, we maintain an on-call system with SLA clients receiving immediate emergency support 24 hours a day, 7 days a week through our Network Operations Center.
How do you ensure data security for your clients?
We implement multi-factor authentication, endpoint detection systems, email encryption, and regular security training programs to protect against evolving cybersecurity threats.
What differentiates your services from other IT providers?
Our patented proactive monitoring technology, 30-minute response time for remote issues, and GPS-tracked field technicians provide superior reliability compared to standard industry offerings.
Can you help businesses transition to cloud infrastructure?
Yes, our private cloud hosting solution includes complete migration assistance, ongoing maintenance, and security protocols to ensure seamless transition and operation in cloud environments.
Reviews (2)
David Crosson
May 22, 2022
Report
Kristen has been nothing but great to work with! She goes out of her way to help clients with their needs! 5/5 will recommend!
Stacy Lensis
Jun 04, 2021
Report
We recently relocated our office, and originally hired another IT person to connect the Macs, PCs, printers, plotter, copier and phones. After two solid days of trying, nothing worked. At all. One call to JTC got a technician to our office who in less than two hours had everything connected correctly, and working perfectly. He was extremely knowledgeable, professional, and helpful. We will never use another firm for any IT requirements again. JTC is the best. Stacy, Lensis Builders, Inc.
