Business Details
27 Years
experience
Emergency
services
Professional IT Services and Computer Repair in Hampton, VA
Founded in 1999, our business has dedicated over two decades to providing reliable computer repair and IT management solutions for homes and offices across the Hampton Roads area. As a locally owned and operated company, we prioritize personalized service, ensuring every client receives tailored technical support that aligns with their specific needs. Our team combines extensive industry experience with a commitment to affordability, offering transparent pricing and a one-price in-shop hardware labor charge to eliminate unexpected costs. We specialize in diagnosing and resolving complex technical issues, from virus removal to network setup, while maintaining a focus on customer education and long-term system optimization.Our dedication to quality is reflected in our track record of repeat clients and partnerships with local businesses, including East Coast Utility Contractors and JSC Insurance. By emphasizing clear communication and technical excellence, we aim to demystify technology and empower our clients to focus on their core operations without IT-related disruptions.
Services
Virus Removal
Network Setup
Data Recovery
Software Support
Hardware Installation
PC Optimization
Computer Training
Laptop Repairs
System Upgrades
Cabling Installation
Details
- Year established: 1999
Highlights and features
- We have over 20 years of experience in computer repair and IT management.
- Serving Hampton Roads businesses since 1999 with personalized technical solutions.
- Affordable pricing with a one-price in-shop hardware labor charge.
- Locally owned and operated with no overseas call centers.
- Satisfaction guaranteed through prompt, reliable service and expert repairs.
What people say
Fixed right the first time
Prompt responses to service calls
Great skills and fair prices
Responsive and thoughtful service
Rates are more than reasonable
Services
Computer Repair
We diagnose and resolve hardware and software issues for desktops and laptops, including virus removal, operating system restoration, and component replacement. Our technicians ensure systems run efficiently with transparent pricing and quality parts. With over two decades of experience, we guarantee repairs that meet industry standards and client expectations.
Network Setup
Our team designs and installs secure wired and wireless networks tailored to home and business needs. Services include cabling, router configuration, and network optimization to ensure reliable connectivity. We provide ongoing maintenance and troubleshooting to minimize downtime and protect data integrity for clients in Hampton Roads.
Data Recovery
We specialize in retrieving lost or corrupted files from hard drives and storage devices, offering both in-shop and on-site recovery solutions. Our process includes diagnostics, file extraction, and secure transfer to prevent data loss. Clients receive guidance on backup strategies to safeguard information long-term.
Software Support
From program installation to system updates, we provide comprehensive software assistance for personal and business applications. Our services include driver updates, software optimization, and training to enhance user proficiency. We ensure systems remain updated and secure against emerging threats.
Hardware Installation
We install and repair computer components such as memory, storage drives, and motherboards, using high-quality parts for lasting performance. Our technicians perform upgrades to improve system speed and capacity, ensuring compatibility with modern software demands while maintaining cost-effectiveness for clients.
People
Reid Bridges
Owner Operator
Reid Bridges is an IT Microsoft System Engineer with over 20 years of experience in system administration. He founded Home Computers in 1999 to provide personalized computer repair services to Hampton Roads residents and businesses.
Questions
What services do you offer for businesses?
We provide network setup, IT management, hardware/software repairs, data recovery, and system optimization tailored to business needs.
Do you offer on-site computer repair?
Yes, we provide on-site services at $75/hour with computer pickup/drop-off options available in Hampton and Newport News.
Are your repair prices transparent?
Yes, we use a one-price in-shop labor model for hardware repairs ($75) and clearly list all service costs upfront.
How quickly can you respond to service requests?
Most appointments are scheduled within 24 hours, with priority given to urgent business IT issues.
Do you repair laptops?
Yes, we perform in-shop laptop repairs including screen replacement, motherboard fixes, and hinge/case repairs ($100 labor max).
What areas do you serve?
We primarily serve the Hampton Roads area, including Hampton, Newport News, and surrounding communities.
Reviews (2)
Michelle
Jun 26, 2018
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The service here is amazing and the IT owner is extremely smart and the prices will beat any Best Buy or Geek Squad!
Elijah Wise
Mar 04, 2018
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I have a call to the business beforehand to ask a question before I came in for a fix. After describing the issue the owner turned down my request to come in by saying "I don't feel like dealing with that." I am very disappointed by the unprofessionalism of this place.
