Business Details
33 Years
experience
Your Trusted Partner for Computer Sales & Repair Solutions
Providence Computers has served Chesapeake and the Hampton Roads region since 1993, delivering expert computer sales and service to both novice users and seasoned IT professionals. Our locally owned business combines technical expertise with strong Christian ethics, ensuring every customer receives honest advice and reliable solutions. With over three decades of experience, we specialize in computer repairs, data recovery, and hardware sales, maintaining a commitment to fast service and customer satisfaction.Our knowledgeable team provides personalized guidance for selecting systems, performs efficient hardware installations, and offers comprehensive technical support. We stock a wide range of parts and accessories while maintaining transparency in all operations, including clear pricing and no hidden fees. Our dedication to community values and technical excellence has made us a trusted partner for individuals and businesses seeking dependable computer solutions.
Services
Computer Sales
Technical Support
Repair Services
Parts and Accessories
Data Recovery
Details
- Year established: 1993
Highlights and features
- Locally owned with over 32 years of experience in computer sales and service
- Knowledgeable technicians providing expert guidance and support
- Fast and reliable repairs with a commitment to Christian ethics
- Wide selection of computer systems and parts for all user levels
- Transparent pricing with no hidden fees or unexpected costs
What people say
Fast and reliable service
Knowledgeable and friendly technicians
Excellent customer support
Helped determine monitor issues
Skilled technical customer service
Services
Computer Sales
We offer a comprehensive selection of new and refurbished computer systems tailored to individual needs. Our inventory includes desktops, laptops, and components from leading manufacturers. Knowledgeable staff provide expert guidance to help customers choose the right configuration for their specific requirements, whether for casual use or professional applications.
Technical Support
Our technical support team assists with software installation, system optimization, and network configuration. Services include program setup, operating system maintenance, and hardware diagnostics. We provide both in-store and remote support options to address technical challenges efficiently for home users and business clients.
Repair Services
We specialize in repairing all major computer brands, including Apple devices. Our technicians handle hardware replacements, screen repairs, power jack fixes, and hinge repairs. With fast turnaround times and transparent pricing, we minimize downtime while ensuring quality repairs using genuine parts when available.
Parts and Accessories
Our inventory features a wide range of computer components including motherboards, processors, memory, storage devices, and peripherals. We stock both new and refurbished parts to accommodate different budget requirements. Customers can purchase individual components or complete upgrade kits for system enhancements.
Data Recovery
We provide data recovery services for various storage media including hard drives, SSDs, and memory cards. Our technicians use specialized tools to retrieve lost data from damaged or malfunctioning devices. Services cover both logical data loss scenarios and physical drive failures with competitive pricing options.
People
Michael Karslake
Owner
Michael Karslake founded Providence Computers with a vision to combine technical expertise with community values. Holding a Master's degree from Regent University, he leads with over 32 years of industry experience, emphasizing ethical business practices and customer satisfaction.
Questions
What computer services do you offer?
We provide computer sales, technical support, hardware repairs, parts sales, and data recovery services for both home and business customers.
Do you repair Apple devices?
Yes, we repair all makes and models including Apple desktops, laptops, and monitors but do not service tablets or phones.
What are your business hours?
We're open Monday through Saturday from 9 AM to 7 PM. We're closed on Sundays.
How much do repairs cost?
Basic troubleshooting starts at $119, screen replacements at $149, and data recovery from $158. See our website for full pricing details.
Do you offer onsite service?
Yes, we provide onsite technical support for both home and business customers within our service areas.
Reviews (5)
Eddy
May 23, 2022
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Very friendly and highly professional staff. Being an IT major, this is my favorite second opinion shop. I fully trust their diagnostics and findings. Never had an issue. Honest on time service you can trust. If I can't fix it, Providence CAN!
Harry McDaniel
Apr 25, 2022
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They bent over backwards and brought my gaming laptop back from the dead. Super reasonably priced with the repairs and high quality thorough troubleshooting technicians with knowledgeable staff is why I recommend this place to my closest friends and relatives.
David Marker
Feb 21, 2022
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We were extremely pleased with the services provided. We were able to get a refurbished computer with an SSD drive for less than the repair costs for our old computer. Computer geeks at Best Buy recommended this business
Norman Gauthier
Dec 03, 2021
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Amazing service, gaming rigs in stock, and knowledgeable staff. Was able to walk in and get a gaming desktop that was plug and play when I got home. Highly recommend if your in the market for systems parts or service
Justin Reilly
Nov 19, 2021
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Computer recycler / sales / repair and parts and tools. The only place in the area that had a m.2 standoff (jackscrew) that fit a gigabyte motherboard. They also had m.2 kits for more standard motherboards. Thanks for the help!
