Business Details
23 Years
experience
Emergency
services
Reliable Managed IT Services for Businesses in FL & VA
Since 2003, On Call Computer Solutions has been a team of certified professionals dedicated to delivering innovative technology management solutions. We specialize in helping small to mid-sized businesses, non-profits, and associations achieve success through value-driven IT strategies. Our mission is to eliminate IT challenges permanently by providing comprehensive services that combine cutting-edge technology with proactive support. We offer fixed, predictable monthly pricing with no hidden fees, ensuring businesses can budget effectively. Our 1-hour emergency response guarantee and 24/7 support ensure minimal downtime.We focus on high-availability infrastructures, cloud computing, and business continuity to keep clients operational. Our cybersecurity expertise includes enterprise backup solutions, network security, and compliance with standards like HIPAA and NIST. We prioritize client education, offering resources like our free IT services guide to help businesses make informed decisions. Our approach emphasizes partnership-building, viewing clients as collaborators rather than just customers.
Services
Managed IT Services
Cyber Security Solutions
Cloud Computing
Compliance Consulting
Network Monitoring
Details
- Year established: 2003
Highlights and features
- All-inclusive managed IT services with no extra fees
- Guaranteed 1-hour emergency response time
- Nationwide compliance consulting for HIPAA, NIST, and CMMC
- Award-winning 24/7 technical support team
- Customized cloud and cybersecurity solutions
Associations and certifications
- Dell Federal Premier Partner
- Microsoft Certified Small Business Specialist
What people say
Award-winning support
Quick response times
Proactive monitoring
Expert cybersecurity
Customized solutions
Services
Managed IT Services
Our all-inclusive managed IT services provide continuous network monitoring, maintenance, and support tailored to business needs. We handle hardware, software, cybersecurity, and compliance requirements while offering 24/7 technical assistance. Businesses benefit from predictable budgeting with fixed monthly pricing and guaranteed emergency response within one hour.
Cyber Security Solutions
Comprehensive cybersecurity protection includes intrusion detection, malware prevention, and data encryption. We implement multi-layered defense systems with real-time monitoring and monthly security reports. Services cover firewall management, email encryption, and employee training to prevent phishing attacks and unauthorized access.
Cloud Computing
Secure cloud solutions enable seamless remote access to data and applications across devices. Our hosted exchange services and virtual infrastructure minimize hardware costs while maximizing scalability. Businesses gain flexible IT resources that adapt to growth without compromising performance or security.
Compliance Consulting
Specialized compliance services address HIPAA, NIST, DFARS, and CMMC requirements for government contractors. Our experts provide risk assessments, policy implementation, and audit support to ensure adherence to industry standards. This includes cybersecurity frameworks and data protection protocols for regulated industries.
Business Continuity
Enterprise backup solutions ensure data availability during emergencies with rapid recovery capabilities. We implement redundant systems and failover protocols to maintain operations during disruptions. Services include virtual CIO consultations and strategic planning for technology upgrades and business growth.
People
Michael A. Frieder
President
Michael Frieder founded On Call Computer Solutions in 2003 and leads the company's strategic direction. With over 20 years of IT management experience, he focuses on client partnership and innovative technology solutions. He remains directly accessible to clients via personal cell phone.
Questions
What IT services does On Call Computer Solutions offer?
We provide managed IT services, cybersecurity, cloud computing, compliance consulting, business continuity, and 24/7 technical support.
How quickly do you respond to emergencies?
We guarantee technician response within one hour for all emergency service requests.
Do you serve clients outside Florida and Virginia?
While we have offices in Tallahassee, Jacksonville, and Virginia Beach, we serve clients nationwide through remote support and on-site services.
What compliance standards do you support?
Our experts handle HIPAA, NIST SP 800-171, CMMC, DFARS, PCI DSS, and other industry-specific compliance requirements.
How are your services priced?
We offer all-inclusive monthly plans with no hidden fees, covering hardware, software, support, and emergency services without additional charges.
Can you help with cybersecurity training?
Yes, we provide security awareness training to help employees identify phishing attempts and maintain proper cybersecurity practices.
Reviews (5)
Marie Lage
Aug 08, 2021
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This company offers just the right level of support for small businesses struggling to meet the DoD security requirements. Perfect for any DoD support contractor without a dedicated IT department. They allow you to do as much (or as little) of the work yourself.
Yolanda Boynton
May 31, 2019
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As a firm administrator, I am very aware of the IT demands of a fast paced law firm and would like to state our complete satisfaction with the staff and services provided by On Call Computer Solutions. They have provided services for our firm since 2011 which include network setup/maintenance, email exchange, internet security, website design/maintenance, equipment purchases and so much more. With so many options for IT services, it's nice to feel secure that when emergencies arise as they frequently do, they have demonstrated a consistency in escalating the priority in order to expedite the resolution of the problem. Competence, dependability, On Call delivers.
Mike Fahmie
May 27, 2019
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Great service and IT support! My first experience with On Call was when we brought them on to help support a stand-up of a local independent radio station with a super aggressive timeline. There was a lot that had to be done in a little bit of time and Mike and the On Call team were with us every step of the way. They had everything up ahead of time and were there for support long after. They always provided an awesome level of support and were always only a phone call away. I highly recommend this service if you have a small business and need strong and efficient IT support.
John Hanbury
Dec 14, 2018
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It has been a number of years back about (10?) and a new personal computer was needed for home and club accounting using MS office software. I Had to upgrade and learn new operating of updated software. This was made very easy working with their employees and even taking two house calls to assist me in getting everything running and doing the same jobs as before but doing it a different way. Their help and input has been outstanding.
Alan Crowetz
Nov 14, 2018
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Completely and utterly impressed! I own an IT Firm 7 hours away and worked with On Call on a challenging and time sensitive project and to be blunt. I am blown away. Very. VERY few IT firms impress me. these guys are the real deal! Not just because they are at the top of their professional game but also because of their extreme customer service, processes and genuine caring. I can't recommend them strongly enough!
