Business Details
33 Years
experience
Emergency
services
Your Trusted Electronics Repair Experts in Chester, VA
Tailored Data Solutions has been repairing, updating, and upgrading electronic devices since 1993. As a family-owned business located in Chester, Virginia, we specialize in computer, phone, tablet, and TV repairs while serving the Greater Richmond Area. Our experienced technicians handle walk-in appointments and perform all services in-house, including virus removal, data recovery, and hardware upgrades. We prioritize customer satisfaction by offering transparent communication, competitive pricing, and same-day service when possible. With thousands of satisfied clients, we maintain a strong local reputation for reliability and expertise.Our commitment to personalized service ensures that each client receives tailored solutions for their electronic needs. We keep parts in stock for immediate repairs and will order specialized components upon request. Our team provides clear diagnostics and cost estimates before proceeding with any work. Testimonials highlight our fair pricing, quick turnaround times, and exceptional customer support. For over 28 years, we have built trust through honest service and technical proficiency.
Services
Computer Repair
Phone Repair
Data Recovery
Performance Upgrades
TV Repair
Details
- Year established: 1993
Highlights and features
- Family-owned business with 28 years of local experience
- Experienced technicians handle all repairs in-house
- Same-day service available for urgent computer issues
- Transparent pricing with no hidden fees
- Walk-in appointments accepted for convenience
What people say
Cracked screens fixed quickly
Exemplary service
Saved time and money
Emergency repairs handled
Family-owned trust
Services
Computer Repair
We diagnose and fix hardware and software issues for laptops and desktops. Our technicians replace broken components, remove malware, and optimize system performance. Clients receive clear explanations of repairs and cost estimates before work begins.
Phone Repair
Specializing in screen, battery, and charging port replacements for smartphones. We troubleshoot connectivity problems and software glitches while preserving device data. Emergency repairs are prioritized with quick turnaround times.
Data Recovery
Our team retrieves lost files from damaged hard drives and storage devices. We implement backup solutions to prevent future data loss. Recovery processes include physical drive repairs and software-based file extraction techniques.
Performance Upgrades
We enhance device speed by installing solid-state drives, adding RAM, and cleaning thermal components. Technicians remove unnecessary software and optimize operating systems for improved efficiency and responsiveness.
TV Repair
We repair LED, LCD, and plasma televisions including power issues, display problems, and audio malfunctions. Our service includes calibration adjustments and replacement of faulty internal components with manufacturer-approved parts.
Questions
What types of devices do you repair?
We repair computers, laptops, smartphones, tablets, TVs, and external storage devices.
Do you offer emergency repair services?
Yes, we prioritize urgent repairs with same-day service available for most computer issues.
Are your technicians certified?
Our team has decades of combined experience in electronics repair, though we're not manufacturer-certified.
How long does a typical repair take?
Most repairs complete within 24-48 hours, with same-day options available for common issues.
Do you provide price estimates upfront?
Yes, we always provide clear cost estimates before starting any repair work.
Can you upgrade older devices?
We install performance upgrades like SSDs and RAM to extend the life of older electronics.
Reviews (5)
Andrew Cravey
Dec 09, 2021
Report
I've been a repeat customer of theirs for several years. I most recently got my iPhone 8 battery replaced by them. As always they were professional and timely with the repair. Thanks!
Jeremiah Lynch
Nov 15, 2021
Report
Have been going to this business for more than ten years for computer repair and upgrades. Just recently brought some things in for responsible recycling.
Olivia Watts
Nov 14, 2021
Report
These guys really helped me out today. They quickly made my laptop keyboard useable and like new. Really really saved me some trouble. I'm so grateful!
Angela Harris
Oct 09, 2021
Report
The price was right! They found the problem I was having with my laptop within minutes. The reason I did not give them 5 stars was due to no communication. I was told 3 - 5 days m laptop would be ready so I called on the 6 day because no called me. For them to tell me that they were going to check on my laptop and call back. Which they did the next day to tell me that the part they ordered was missing a piece and it took them another week to call me to let me know my laptop is ready for pick up! But overall GOOD JOB! My laptop works just like it did when I purchased it.
Aiden England
Jul 26, 2021
Report
These people are definitive proof of why you should support small businesses. I had a 1TB external hard drive crash and rendered inoperable when exporting a music project I had been working on for months, making all ~300GB of my life's work in my music production hobby and college assignments vanish. I brought it up to Tailored Data Solutions and had it fixed within a couple of days with the expertise of one their employees who is excellent at data recovery.
Only ~300MB of the ~300GBs of data was corrupted/not recoverable, which is about a 99.999% recovery rate. They were absolute life-savers. The biggest takeaway was this: don't take your broken/damaged hardware or software to these big-tech monopolies (e.g. Apple, Samsung, Microsoft) who overcharge and take way longer for the same services that Tailored provides. I've had an external drive crash before a few years back and the large company I sent it to charged me almost 6x as much for their service and took weeks longer than Tailored did. Support your small businesses.and backup your data too.
Only ~300MB of the ~300GBs of data was corrupted/not recoverable, which is about a 99.999% recovery rate. They were absolute life-savers. The biggest takeaway was this: don't take your broken/damaged hardware or software to these big-tech monopolies (e.g. Apple, Samsung, Microsoft) who overcharge and take way longer for the same services that Tailored provides. I've had an external drive crash before a few years back and the large company I sent it to charged me almost 6x as much for their service and took weeks longer than Tailored did. Support your small businesses.and backup your data too.
