Business Details
24 Years
experience
Emergency
services
Reliable IT Solutions for Secure Business Growth
OnPoint Technology Group has been serving small and mid-sized businesses across Merrimack Valley and the North Shore since 2002. As a family-owned and operated company, we combine over two decades of experience with a commitment to proactive cybersecurity protection, fast response times, and compliance expertise. Our team of certified professionals delivers tailored IT solutions designed to meet the unique needs of each client, including 24/7 monitoring, cloud services, and managed IT support.We prioritize personalized service and advanced technology from industry-leading vendors to ensure businesses remain secure, efficient, and compliant. With a focus on local expertise and long-standing client relationships, we help organizations navigate modern IT challenges while maintaining a strong emphasis on data security and regulatory compliance.
Services
Structured Cabling
VoIP Phone Systems
Cloud Services
Cybersecurity
IT Compliance
Disaster Recovery
Ransomware Removal
Video Surveillance
Managed IT
Microsoft 365 Support
Details
- Year established: 2002
Highlights and features
- 20+ years of local IT expertise in Merrimack Valley
- Certified professionals with specialized cybersecurity knowledge
- Proactive 24/7 system monitoring and rapid response times
- Customized compliance solutions for HIPAA, PCI, and SOC standards
- Personalized service with family-owned business commitment
What people say
Reliable and responsive
Complete peace of mind
Highly responsive team
Deep expertise in networks
Expertise exceeds expectations
Services
IT Help Desk
Our IT help desk services provide rapid resolution for technical issues including software glitches, hardware malfunctions, and network connectivity problems. With certified technicians available 24/7, we ensure minimal downtime through proactive monitoring and immediate response to critical issues. Our team delivers consistent support across industries while maintaining compliance with security standards.
Structured Cabling
We design and install modern structured cabling systems that enhance network reliability and speed. Our solutions include fiber optic cabling for high-speed data transmission, organized infrastructure for scalability, and efficient installations that minimize business disruption. Systems are built to support future growth while maintaining optimal data flow and connectivity.
VoIP Phone Systems
Our VoIP phone systems offer cost-effective communication with advanced features like video conferencing and mobile integration. We provide seamless migration from traditional systems while ensuring reliable connectivity through stable internet configurations. Solutions include call forwarding, voicemail-to-email, and remote access capabilities for modern business needs.
Cloud Services
We deliver secure cloud migration, storage, and management services with support for major platforms like Microsoft Azure and AWS. Our solutions emphasize data encryption, access controls, and scalable storage while minimizing operational disruption during transition. Services include hybrid cloud management and continuous security monitoring to protect sensitive information.
Cybersecurity Services
Our cybersecurity services protect against evolving threats through firewall management, threat detection, and incident response. We implement encryption protocols, multi-factor authentication, and continuous monitoring to safeguard data. Specialized compliance solutions ensure adherence to HIPAA, PCI, and SOC standards while maintaining proactive defense against cyberattacks.
People
Rageen Trivedi
CEO
With over 20 years of IT leadership experience, Rageen Trivedi founded OnPoint Technology Group to provide proactive cybersecurity solutions for local businesses. He specializes in compliance frameworks and network security while maintaining a focus on personalized service for small to mid-sized organizations.
Questions
What IT services do you specialize in?
We specialize in cybersecurity, cloud services, structured cabling, VoIP systems, and compliance solutions for businesses in Merrimack Valley.
How quickly do you respond to service requests?
Our team typically responds within one hour for critical IT issues with 24/7 monitoring available for proactive support.
Do you support compliance requirements?
Yes, we provide HIPAA, PCI, SOC, and FTC compliance solutions tailored to your specific industry regulations and security needs.
Can you help with cloud migration?
We offer seamless cloud migration services with minimal downtime while ensuring data integrity and security throughout the transition process.
What industries do you serve?
We support healthcare, finance, legal, manufacturing, and professional services organizations with customized IT solutions for their unique needs.
Reviews (1)
Steven Levy
Jun 20, 2022
Report
Service has gone downhill and now is basically a one man show. Unreliable, unresponsive, undependable, and too many issues to list. Promises everything and fails to deliver. Will outright lie to you and string you along. Poor network structure developed and keeps too much information to himself, holding your business hostage. Don't walk away, RUN!
