Business Details
20 Years
experience
Your Trusted Computer & Phone Repair Experts in Muskegon
We are a locally owned and operated technology repair service dedicated to providing exceptional customer care and reliable solutions for computer, phone, and tablet repairs. With over 17 years of experience serving Muskegon and surrounding areas, our team of certified technicians combines technical expertise with personalized service to address all technology needs. Our commitment to integrity, trust, and customer satisfaction has earned us a reputation as the most trusted repair service in the region, supported by a lifetime warranty on all repairs.We prioritize transparency, affordability, and efficiency, ensuring every customer receives tailored solutions that meet their specific requirements. Our advanced diagnostics, data recovery capabilities, and rapid turnaround times reflect our dedication to staying at the forefront of technology repair innovation while maintaining a customer-first approach.
Services
Computer Repair
Phone Repair
Data Recovery
Virus Removal
Screen Replacement
Hardware Upgrades
Tablet Repair
Laptop Repair
Software Installation
Details
- Year established: 2006
Highlights and features
- We offer 17 years of local technology repair expertise in Muskegon.
- Our repairs come with a free lifetime warranty for customer peace of mind.
- We guarantee fast service with average repair times under 45 minutes.
- Our team includes certified technicians with advanced diagnostic capabilities.
- We provide transparent pricing and personalized customer service for every client.
What people say
Fast service
Friendly staff
Free diagnostics
Lifetime warranty
Same-day repairs
Services
Computer Repair
Our computer repair service addresses hardware failures, software issues, and performance optimization for desktops and laptops. With advanced diagnostic tools and certified technicians, we resolve problems ranging from virus infections to component replacements. Customers benefit from same-day service options and a lifetime warranty on all repairs.
Phone Repair
Specializing in smartphone repairs including screen replacements, charging port fixes, and water damage recovery. Our technicians complete most repairs within 15-45 minutes using high-quality parts. The service includes free diagnostics and a lifetime warranty for long-term device reliability.
Data Recovery
Advanced data recovery solutions retrieve lost files from damaged hard drives, SSDs, and storage devices. Our cleanroom-certified processes recover critical information even after severe physical damage or software corruption. This service is particularly valuable for businesses and individuals facing data loss emergencies.
Virus Removal
Comprehensive virus and malware removal service eliminates security threats while preserving system functionality. Our technicians perform deep system scans and implement protective measures to prevent future infections. The service includes post-cleanup optimization to restore device performance to original specifications.
Screen Replacement
Fast screen replacement service for smartphones, tablets, and laptops using premium replacement parts. Most repairs complete within 30 minutes while customers wait. The service includes calibration checks and functionality testing to ensure optimal display performance post-repair.
People
Joe Gee
CEO / Owner
Combining business leadership with technical expertise, Joe oversees operations while maintaining customer service standards. His 17-year commitment to Muskegon's technology needs drives the company's community-focused approach.
James Saville
Co-Owner / Master Tech
As lead technician at the Henry Street location, James specializes in complex computer repairs. His technical certifications and experience ensure high-quality solutions for challenging hardware and software problems.
Justin Gee
Manager / Computer Tech
Justin combines management responsibilities with hands-on computer repair expertise. His technical proficiency and customer service focus maintain operational excellence across both Muskegon locations.
Brea Bonebrake
Manager / Phone Tech
As phone repair specialist and store manager, Brea leads device repair operations with attention to detail. Her technical skills ensure efficient solutions for smartphones and tablets while maintaining customer satisfaction.
Dominic Pearcy
Phone Technician
Specializing in mobile device repairs, Dominic delivers quick turnaround times for screen replacements and charging port fixes. His technical precision contributes to the company's reputation for reliable phone repair services.
Questions
What types of devices do you repair?
We repair computers, laptops, smartphones, tablets, and gaming consoles. Our services include screen replacements, hardware upgrades, software troubleshooting, and data recovery for both Apple and Android devices.
Do you offer a warranty on repairs?
Yes, all our repairs come with a free lifetime warranty covering both parts and labor. This warranty applies to screen replacements, battery changes, and all internal component repairs performed at our locations.
How long does a typical repair take?
Most phone repairs complete in 15-45 minutes while you wait. Computer repairs typically take 1-3 hours depending on complexity. Emergency service options are available for urgent technology needs.
Can you recover data from broken devices?
Yes, our advanced data recovery service retrieves files from damaged storage devices. We handle physical damage cases and software-related data loss with specialized equipment and cleanroom-certified procedures.
Do you provide service for business technology?
We offer business technology solutions including network troubleshooting, hardware maintenance, and bulk device repairs. Our corporate clients benefit from priority service scheduling and volume repair discounts.
Are your repair technicians certified?
Our team includes certified professionals with CompTIA A+ and manufacturer-specific certifications. Continuous training ensures our technicians stay current with evolving technology and repair methodologies.
Reviews (7)
Jeff Doom
Jun 22, 2022
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I have brought devices to this establishment many times for repair. turnover time, costs, communication and knowledge of their field makes them the best in muskegon as far as I am concerned!
General Zoadka
Jun 17, 2022
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I needed a screen repair for my Samsung Galaxy A12 done same day, everywhere else would have needed to order the screen (older phone makes sense not in stock) however I use my phone for work duties and could not wait. Crashmasters had a screen in stock and fixed my phone up good with a new frame included. Friendly service and my phone looks awesome. Thank you again crashmasters.
Aaron Williams
Jun 12, 2022
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They fixed my stuff quick and could answer all my questions. I bought a phone from them too and they made everything so easy I was home with everything done for my day in just an hour
Hailey Thompson
Jun 12, 2022
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Crashmasters fixed my tablet for way cheaper than anywhere else and I had it back so fast my kid barely missed it! My computer was real messed up and now it runs so fast and I don't get any pop ups and my speakers work
Joshua Wymer
Jun 12, 2022
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Wouldn't think of bringing my devices anywhere else but here they do an outstanding job check them out! Knowledgeable and friendly staff.
Kathy T'S. Manx Cattery
May 08, 2022
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Great place, reasonable, and did a good job putting new protective thing over my camera lense in my Samsung Galaxy S20 FE.
Pamela Harman
Apr 13, 2022
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Thank you so much to CrashMasters. What a great place to get your phones and computers and other electronics repaired. Very professional great people. This is the only place I would recommend in Muskegon. THANK YOU THANK YOU THANK YOU!
