Business Details
We are a dedicated IT partner serving businesses across Indiana and Tennessee. Our team delivers proactive support, robust cybersecurity, and strategic technology planning. We handle all aspects of IT from help desk to vendor management, ensuring seamless operations. Our specialists deploy multifactor authentication, managed detection and response, and layered backup solutions. We respond within an hour to all support tickets, maintaining high productivity for our clients. Our flatrate fee structure removes unexpected costs and simplifies budgeting.
We assign a dedicated account manager to guide technology roadmaps and performance reviews. We emphasize transparency, consistent communication, and measurable results in every engagement. Our problemsolving approach quickly resolves incidents and prevents future disruptions. We commit to complete client satisfaction, offering solutions at no additional cost if expectations are not met. We strive to be the caretakers of your productivity, empowering businesses to focus on growth.
We assign a dedicated account manager to guide technology roadmaps and performance reviews. We emphasize transparency, consistent communication, and measurable results in every engagement. Our problemsolving approach quickly resolves incidents and prevents future disruptions. We commit to complete client satisfaction, offering solutions at no additional cost if expectations are not met. We strive to be the caretakers of your productivity, empowering businesses to focus on growth.
Highlights and features
- We provide dedicated account managers for growth planning.
- Our flatrate fee eliminates surprise invoices.
- We deploy multifactor authentication and MDR.
- Our help desk resolves issues within an hour.
- We offer onsite support when remote fails.
Services
User Support
Our User Support delivers responsive, expert technical help to employees at all skill levels. We respond within an hour, resolving issues quickly so business operations stay uninterrupted. Our help desk engineers use clear communication and bestpractice troubleshooting to keep teams productive.
Cyber Security
Our Cyber Security protects businesses with multifactor authentication and managed detection and response. We employ a tiered, leadingedge approach to prevent attacks before they breach systems. Clients benefit from and continuous monitoring and rapid incident response that safeguards critical data.
Managed Services
Our Managed Services bundle all IT functions, vendors, and peripherals under a flatrate fee. We eliminate surprise invoices by providing consistent, transparent billing. Clients gain a single point of contact who becomes part of their staff and ensures seamless technology operations.
Remote IT Services
Our Remote IT Services enable technicians to resolve issues wherever clients operate. We deploy remote tools that reduce downtime and improve productivity. Clients experience faster resolution times without onsite visits, saving time and cost for customers everywhere and greatly improve efficiency.
VoIP Solutions
Our VoIP Solutions transition businesses from traditional phones to modern communication apps. We guide teams through implementation, training, and platform integration. Clients benefit from costeffective, scalable voice services that enhance collaboration and remote work teams worldwide to streamline communications daily.
Reviews (4)
Ana Ramirez-Saenz
Mar 05, 2022
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Microvisions Inc. is FANTASTIC! Jonathan Joshua is AMAZING! He is the expert you want to help you fix any of your IT issues. He is professional, respectful, PATIENT and very service oriented. He asks the right questions and continues to explore to understand what is wrong and WILL FIX IT! We have been doing business with MVI for over 15 years and they continue to be excellent, service driven responsive and they ensure that we have the right products to protect our company! Thank You Jonathan!
Karen Monroe
Jan 17, 2022
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"Micro Visions has been an exceptional addition to our vendor database! Anisa responded within minutes and TreyLynn resolved the issue right on time (maybe a bit before expectation, actually). If Micro Visions ever needs a reference you'll get an AWESOME Plus from us!"
Cody Stuive
Aug 04, 2021
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The MicroVisions team continues to do a wonderful job helping our employees with any issues that arise, especially during these extended remote work times. Thank you!
David Krupp
Jun 13, 2021
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Microvisions, Inc, Grand Rapids, MI, has been our IT provider for our 50 person company for years and today, they again, did a great job. We now have a back up internet service, so if Comcast goes down Att&t starts up with no interuptions.
