Business Details
18 Years
experience
Emergency
services
Your Trusted IT Partner in Grand Rapids, MI
Founded in 2008, KR Group has established itself as a trusted IT consulting partner for businesses across West Michigan and beyond. Our approach begins with listening to understand each client's unique technology challenges before developing tailored solutions that align with their strategic goals. With over 15 years of industry experience, our team of certified engineers specializes in managed IT services, cybersecurity, cloud migration, and infrastructure optimization. We prioritize proactive monitoring and maintenance to minimize downtime while delivering 24/7 support with a 30-minute response service level agreement. Our core values of critical thinking, lifelong learning, and humility guide every client interaction, ensuring we deliver practical, sustainable technology solutions.Unlike traditional IT vendors, we focus on building long-term partnerships rather than locking clients into rigid contracts. Our comprehensive security assessments and infrastructure evaluations help organizations identify vulnerabilities before they become critical issues. Headquartered in Grand Rapids with additional offices in Spring Lake, we serve clients across multiple industries including manufacturing, healthcare, education, and professional services. Our commitment to community extends through partnerships with organizations like Kids Food Baskets and Compassion International, reflecting our belief that technology should empower both business success and social good.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Migration
Data Center Management
Backup and Recovery
IT Consulting
Network Support
Collaboration Tools
Security Assessments
Details
- Year established: 2008
Highlights and features
- We offer 15+ years of proven IT expertise with certified engineers
- Our 24/7 support guarantees 30-minute response times for critical issues
- We provide comprehensive security assessments with actionable remediation plans
- We avoid restrictive long-term contracts in favor of flexible partnerships
- Our team holds advanced certifications in leading technology platforms
What people say
A+ players
Exceeded expectations
Trusted advisor
Critical issues resolved
Expertise across technologies
Services
Managed IT Services
Our comprehensive managed IT services provide continuous monitoring and maintenance of your technology infrastructure. We handle system updates, security patches, and performance optimization while providing proactive alerts about potential issues. Our 24/7 support team ensures minimal downtime with rapid response to critical incidents, allowing your business to focus on core operations without technology disruptions.
Cybersecurity Solutions
We offer multi-layered cybersecurity protection including firewall management, intrusion detection, and advanced threat prevention. Our security assessments identify vulnerabilities in your IT environment while implementing measures like multi-factor authentication and endpoint protection. Regular security audits and employee training programs help maintain robust defenses against evolving cyber threats.
Cloud Migration
Our cloud migration services help businesses transition to cloud-based infrastructure with minimal disruption. We develop customized migration strategies that consider your specific technology needs and business goals. Our engineers ensure secure data transfer, implement cloud security protocols, and provide ongoing management of hybrid or fully cloud-based environments.
Backup and Recovery
We implement comprehensive backup solutions with automated daily backups and multiple storage locations. Our 3-2-1 backup strategy ensures data redundancy while rapid recovery processes minimize business interruption during data loss events. Regular testing verifies backup integrity and recovery time objectives for critical business systems.
IT Consulting
Our IT consulting services help organizations align technology investments with business objectives. We conduct infrastructure assessments, develop technology roadmaps, and provide expert guidance on system upgrades. Our consultants work closely with leadership to create scalable IT strategies that support long-term business growth and operational efficiency.
People
Matt Keeler
CEO
Co-founder and CEO of KR Group with over 15 years of IT leadership experience. Specializes in strategic technology planning and business process optimization. Holds multiple industry certifications including CISSP and CompTIA Security+.
Phil Rienstra
Vice President
Vice President and co-founder with extensive background in network architecture and infrastructure management. Focuses on delivering scalable IT solutions that align with client business goals. Certified in Cisco and Microsoft technologies.
Braden Bolkema
CTO
Chief Technology Officer since 2010, specializing in cloud solutions and enterprise network design. Brings deep expertise in hybrid cloud environments and software-defined networking. Certified in AWS and VMware technologies.
Bob Barrett
CISO
Chief Information Security Officer since 2019, leading the company's cybersecurity practice. Former security architect with 20+ years of experience in enterprise security frameworks and compliance management. CISSP and CISM certified professional.
Questions
What IT services do you offer?
We provide managed IT services, cybersecurity solutions, cloud migration, data center management, backup and disaster recovery, network support, and IT consulting.
Do you provide 24/7 IT support?
Yes, we offer 24/7 monitoring and support with a guaranteed 30-minute response time for critical issues during and after business hours.
How do you handle cybersecurity threats?
We implement multi-layered security including firewalls, intrusion detection, endpoint protection, and regular security assessments to identify and mitigate vulnerabilities.
What industries do you serve?
We work with manufacturing, healthcare, education, and professional services organizations across West Michigan and surrounding areas.
Do you offer cloud migration services?
Yes, our cloud migration services include strategy development, secure data transfer, and ongoing management of hybrid or full cloud environments.
How are your service costs structured?
Costs depend on business size, IT complexity, and required services. We provide customized quotes after assessing your specific technology needs.
Videos
Reviews (2)
Tom Damitio
Jan 28, 2019
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KR Group has always been timely in response and helpful with their vast IT knowledge. They are excellent at troubleshooting and finding a solution.
Jason Osborn
Jun 19, 2018
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A huge shout out to Braden and the rest of the people behind the scenes. We lost phones during the busiest time of the year for our company. They were there the next day with all our equipment and has us up and going by 9:00am. Thank you sooo much Braden and the KR Group.
