Business Details
27 Years
experience
Emergency
services
Your Trusted IT Security Partner in Sacramento
Total Secure Technology has been safeguarding Sacramento businesses with expert IT security solutions and exceptional customer support for over 25 years. Our mission is to provide secure, intuitive IT services that empower small and medium-sized businesses to leverage enterprise-level technologies. We prioritize security, innovation, excellence, and community, ensuring every decision aligns with our core values of protecting clients, fostering creativity, and giving back. Our team of IT support and cybersecurity experts delivers tailored solutions, proactive threat detection, and 24/7 monitoring to minimize disruptions and maximize productivity. With a client satisfaction guarantee and a 97.7% satisfaction rating, we combine cutting-edge tools with transparent processes to build trust and long-term relationships.Our services help businesses save an average of $350 per employee during onboarding and $50 monthly through virtual desktop infrastructure, ensuring cost-efficient IT management. We are committed to continuous improvement, staying ahead of emerging threats while maintaining a customer-centric approach that prioritizes clear communication and strategic alignment with business goals.
Services
Managed IT Security
Cybersecurity
IT Consulting
Help Desk Support
Cloud Solutions
Business Continuity
Compliance Management
Incident Response
Security Audits
Employee Training
Details
- Year established: 1999
Highlights and features
- We have over 25 years of experience in IT security and managed services.
- Our team provides 24/7 proactive threat monitoring and rapid incident response.
- We guarantee client satisfaction with a full refund if expectations aren't met.
- Our HIPAA-compliant solutions ensure regulatory compliance for healthcare providers.
- Clients save $350 per employee onboarding and $50 monthly through VDI deployments.
Associations and certifications
- HIPAA Verified Compliant Provider
What people say
Quick to respond
Expert guidance
Streamlined IT transitions
Robust solutions
Consistent track record
Services
Managed IT Security
Our Managed IT Security services provide 24/7 monitoring, advanced endpoint protection, and real-time threat management to safeguard your business. We implement proactive measures like intrusion detection, regular security audits, and HIPAA-compliant solutions tailored to your industry. This service ensures regulatory compliance, rapid incident response, and predictable budgeting, allowing you to focus on operations without cybersecurity concerns.
Cybersecurity Training
Cybersecurity Training equips your team with knowledge to identify phishing attempts, avoid malware, and follow secure protocols. Our programs include simulated attacks, policy development, and ongoing awareness sessions. By strengthening human defenses, we reduce breach risks and ensure your staff becomes a proactive line of defense against evolving cyber threats.
Business Continuity
Business Continuity solutions ensure your operations remain resilient during cyberattacks, natural disasters, or system failures. We create customized backup plans, encrypted data recovery systems, and rapid restoration processes. This service minimizes downtime, protects critical data, and maintains productivity, providing peace of mind for uninterrupted business functions.
IT Consulting
Our IT Consulting services offer strategic guidance for aligning technology with business goals. We conduct infrastructure assessments, develop IT roadmaps, and recommend cost-efficient solutions like virtual desktop infrastructure. By optimizing your tech ecosystem, we enhance productivity, reduce expenses, and support scalable growth tailored to your industry's unique demands.
Help Desk Support
Help Desk Support delivers immediate, expert resolution for IT issues through remote or on-site assistance. Our team handles everything from network troubleshooting to software deployment, ensuring minimal disruption to your workflow. With 24/7 availability and direct-to-tech access, we prioritize fast response times and long-term problem prevention.
Questions
What are the most common cyber threats facing small businesses?
Common threats include phishing, ransomware, malware, and business email compromise. Proactive security measures are essential to mitigate risks.
How can employees help prevent cyber attacks?
Regular security training, multi-factor authentication, and strong password policies empower employees to recognize and avoid threats.
What should I do after a data breach?
Contain the breach, assess damage, notify stakeholders, and work with cybersecurity experts to remediate and strengthen defenses.
How often should cybersecurity measures be updated?
Security updates should be continuous, with annual audits and real-time monitoring to address evolving threats.
Why is a business continuity plan important?
It ensures rapid recovery from disruptions like cyberattacks or system failures, minimizing downtime and financial loss.
Videos
Reviews (7)
Jennifer Paioni
Jun 20, 2022
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He was very helpful and took time to look at everything and made sure everything was working right before he ended the call. And took notes to ensure it can be reversed if needed.
Kristi Pearson
Apr 15, 2022
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Thank you Sarah! You called me back right when you said you would and downloaded exactly what I needed and made sure I could open and work before you hung up the phone! Truly appreciate the support!
Clarissa Brown
Jan 25, 2022
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Caleb is always pleasant to work with. He's friendly, knowledgeable, and provides excellent customer service.
Susan Morris
Dec 27, 2021
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Daniel was very fast at getting Quickbooks up and running again during after hours. Greatly appreciate it, and very helpful!
Margaret Sendrowski
Oct 23, 2021
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Total Secure Technology provided fast response time with precise resolution. Caleb goes above and beyond to assure customer satisfaction, he was able to quickly answer all follow up questions. He shows an extraordinary ability to understand what customer is experiencing and was able to resolve all issues in the same day, customer satisfaction is 5 starts out of 5!
Kimberly Friend
Oct 08, 2021
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Caleb has always been very helpful when I have needed help with my profile or server issues He was great and quick about helping get my remote laptop set up, and checking back with me to make sure everything was working well
Richard Alfaro
Jul 27, 2021
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It was a pleasure working with both Caleb and especially Ian. He was so patient and helpful every time that I contacted him with questions. I truly appreciated his patience with me and my lack of technical expertise when it comes to how a laptop works. He truly is an asset to your company!
