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Trusted Child Support Technology Solutions in Sacramento
Informatix has been a trusted leader in child support technology solutions for over two decades. Our team combines deep industry expertise with innovative cloud-based systems like iFMS and RAPID to modernize financial management and payment processing for government agencies. We prioritize data security, compliance with federal standards, and 24/7 system availability to ensure uninterrupted service delivery. Our patented technologies and dedicated customer support have made us the preferred partner for over 60 state agencies nationwide.With a proven track record in FIDM services and AWS-powered solutions, we help governments increase collections while protecting sensitive information. Our commitment to continuous improvement drives us to develop smarter automation, real-time reporting, and scalable modular deployments that meet evolving federal mandates.
Services
Financial Management System
Payment Processing
FIDM Solutions
Consulting Services
Cloud Computing
Data Analytics
Procurement Support
Staff Augmentation
Parent Locate Tool
Disbursement Processing
Highlights and features
- We offer 24/7 cloud-based financial management systems with no batch downtime
- Our patented RAPID solution processes 23 million+ child support transactions annually
- We provide FIDM services locating $100B+ in assets quarterly for 60+ state agencies
- Our AWS-powered solutions meet IRS Pub 1075, NIST, and FedRAMP compliance standards
- We deliver modular system modernization with proven success in 8 State Disbursement Units
Associations and certifications
- AWS Partner Network
What people say
Highest level of customer service
Consistent and reliable FI data matching
Streamlined and efficient process
Exceeded collection expectations
Knowledgeable and responsive staff
Services
Financial Management System
Our Informatix Financial Management System (iFMS) modernizes child support operations with cloud-based technology. This configurable solution enables real-time collections, disbursements, and reporting while maintaining OCSE certification standards. Agencies benefit from modular deployment options that minimize disruption during system upgrades.
Payment Processing
RAPID is a state-of-the-art payment processing platform handling 23 million+ child support transactions annually. It combines automated data capture, omnichannel payment acceptance, and secure cloud infrastructure to process payments through web, mobile, and IVR channels while maintaining FedRAMP compliance.
FIDM Solutions
Our Financial Institution Data Match (FIDM) services locate over $100B in assets quarterly for 60+ state agencies. Using secure encrypted transfers and 13,000+ financial institution connections, we help governments identify and collect unpaid child support while maintaining strict data privacy protocols.
Parent Locate Tool
This data-matching tool helps child support agencies locate non-custodial parents using 300 million+ records from DMVs, employers, and government databases. The system enables real-time searches and batch processing to improve enforcement efficiency and reduce payment delays.
Consulting Services
Our professional services group provides IT consulting for government agencies needing system modernization. Services include cloud migration, business process reengineering, and procurement support through contract vehicles in 15+ states, with expertise in legacy system integration.
Questions
What child support technology solutions do you offer?
We provide iFMS financial management systems, RAPID payment processing platforms, FIDM data matching services, and Parent Locate tools for government agencies.
Are your systems compliant with federal standards?
Yes, our solutions meet OCSE certification requirements, IRS Pub 1075, NIST guidelines, and FedRAMP compliance for government cloud operations.
How do you handle payment processing?
Our RAPID platform processes payments through web, mobile, and IVR channels with 24/7 availability, handling 23 million+ transactions annually.
Do you work with financial institutions?
Yes, we partner with 13,000+ financial institutions nationwide for FIDM services, locating over $100B in assets quarterly for state agencies.
Can you help with system modernization?
Our modular iFMS deployment approach allows incremental upgrades without full system overhauls, minimizing disruption to ongoing operations.
What security measures do you provide?
We use encrypted data transfers, meet federal security standards, and maintain AWS cloud compliance with SOC, HIPAA, and PCI DSS certifications.
