Business Details
We empower verticalmarket software providers to transition their applications to the cloud without any upfront investment. Our team has mastered the art of designing purposebuilt private cloud environments that preserve original workflows and integrations. We conduct personalized consultations with your executive team to uncover the full value of your software in a cloud context. We build, test, and deploy secure cloud solutions that run smoothly and reliably on any device. Our managed hosting eliminates the need for you to maintain servers or infrastructure, freeing you to focus on product innovation. We guarantee enterprisegrade performance, daily backups, and continuous security with firewalls, VPNs, and multifactor authentication.
Our cloud platform is fully branded, ensuring every touchpoint reflects your companys identity, not a generic provider. We provide realtime tech support through chat or tollfree calls, with no ticket walls or delays. Our billing and payment system streamlines invoicing, enabling you to collect revenue efficiently and accurately. We help you market your cloud offering with print materials, web content, and tradeshow support to accelerate customer acquisition. Our sharedsuccess pricing model means you only pay for customers you bring, maximizing profitability while minimizing risk.
Our cloud platform is fully branded, ensuring every touchpoint reflects your companys identity, not a generic provider. We provide realtime tech support through chat or tollfree calls, with no ticket walls or delays. Our billing and payment system streamlines invoicing, enabling you to collect revenue efficiently and accurately. We help you market your cloud offering with print materials, web content, and tradeshow support to accelerate customer acquisition. Our sharedsuccess pricing model means you only pay for customers you bring, maximizing profitability while minimizing risk.
Highlights and features
- We build your cloud solution at no upfront cost.
- We host and manage your application for zero maintenance.
- We back up data daily, ensuring instant recovery.
- We secure every layer with firewalls and MFA.
- We brand the portal to reflect your identity.
Services
Cloud Enablement
Cloud Enablement transforms your existing verticalmarket application into a secure, cloudbased platform without upfront costs. It provides clients with anytime, anywhere access on any device while preserving all original workflows and integrations. The result is a new revenue stream that lets you focus on product innovation and customer growth.
Managed Hosting
Managed Hosting eliminates the need for onpremises servers or infrastructure maintenance. We host, secure, and optimize your application, delivering enterprisegrade performance and scalability. With our 24/7 availability and proactive monitoring, you can devote resources to expanding your core business and growth.
Security
Security is built into every layer of our cloud solution, from firewalls to multifactor authentication. We provide advanced threat protection, VPNs, and continuous compliance monitoring to safeguard client data. This layered approach ensures your systems remain protected, compliant, and trusted by customers worldwide.
Billing & Payment
Billing & Payment streamlines invoicing and collection, allowing you to focus on growth. Our secure system handles monthly, annual, or usagebased billing with accurate processing and minimal errors. Clients experience effortless transactions, while you receive timely, reliable revenue without manual intervention. All data is encrypted for compliance.
Marketing Support
Marketing Support offers professionally designed print materials, web content, and tradeshow collateral to help you attract new customers. We create eyecatching campaigns and provide event assistance that showcases your cloud solution's benefits. This support allows you to focus on product development while we drive brand awareness and lead generation.
Reviews (3)
Gavin McDowell
Jan 26, 2022
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I've been using Think Smart for years with degrading results. Consistent outages and problems that are NEVER issues on their end. All this in spite of all other systems working without fail. Calls about issues go unanswered and unresolved. Today's issues resulted in calling the tech support line that says its now not a working number. Zero concern with fulfilling their contract, even less with resolving customer issues.
If you are looking for a cloud platform.keep looking. 01/06/2022 - I simply wanted to edit my review so as to reflect that my service is once again not working. And as expected, we have no way of contacting anyone for support. The number listed on the website states that is it disconnected (it has been like this for months). My question.why take on clients in time zones other than yours if you have no intentions of providing access for customer support during the clients' normal hours of operations?
If you are looking for a cloud platform.keep looking. 01/06/2022 - I simply wanted to edit my review so as to reflect that my service is once again not working. And as expected, we have no way of contacting anyone for support. The number listed on the website states that is it disconnected (it has been like this for months). My question.why take on clients in time zones other than yours if you have no intentions of providing access for customer support during the clients' normal hours of operations?
Jerry Carlson
Sep 06, 2021
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I used Thinksmart for a couple of years with minor issues. Their service gradually declined to a point where my staff was having to call almost everyday and wait on hold for long periods of time. They would fix the problem but in the meantime I was out of commission. The problem got bad enough I was losing patients and even some employees who had to work with angry patients. Finally, after a couple of days where I had to reschedule full days of patients because their service wasn't working I personally called and was told they had no record of all the calls my staff had made and that there was no issues with THEIR service.
Apparently it was all made up in my head. I was forced to make a change because of their inability to provide me the service I paid for every single month. After switching they demanded that I honor my contract even though they couldn't honor theirs. They even sent me to collections when I refused to pay. Thinksmart cost me thousands of dollars. I hope I can save someone else the headache that I went through!
Apparently it was all made up in my head. I was forced to make a change because of their inability to provide me the service I paid for every single month. After switching they demanded that I honor my contract even though they couldn't honor theirs. They even sent me to collections when I refused to pay. Thinksmart cost me thousands of dollars. I hope I can save someone else the headache that I went through!
Deanna Carpenter
May 05, 2021
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Update: It's the morning of our 3rd day of business in the new year and Think Smart has gone over and above in resolving the issues that caused the failure. A personal visit from the VP and Director topped off their excellent service. We are so relieved to be back on track and operating as usual. Thank you Think Smart! First 2 business days of the new year and we haven't been able to access our cloud-based server at all.
The server has been down and Think Smart is migrating everything over to a new server. Well, that is unacceptable! We have a business to run and not being able to access patient records, past orders, our schedule, etc is horrible! No way should a business be left in this condition for 2 full days and still no word on when we can expect to have our system back up and running as normal.
The server has been down and Think Smart is migrating everything over to a new server. Well, that is unacceptable! We have a business to run and not being able to access patient records, past orders, our schedule, etc is horrible! No way should a business be left in this condition for 2 full days and still no word on when we can expect to have our system back up and running as normal.
