Business Details
We have been providing IT services for many years, and our team has gained extensive experience in managing and maintaining computer networks. Our company is committed to delivering high-quality support and services to our clients. We pride ourselves on our ability to maximize network uptime and provide proactive network services. Our team is dedicated to ensuring that our clients receive the best possible service, and we strive to build long-term relationships with them. We have a strong focus on transferring knowledge to our clients' staff, enabling them to become more self-sufficient. Our goal is to provide Enterprise-level IT support to small and medium-sized businesses. We offer a range of services, including remote and on-site support, scheduled preventative maintenance, and emergency response services.
Our team is highly skilled and experienced, and we are confident in our ability to meet the needs of our clients. We are committed to providing excellent service and support to our clients, and we look forward to working with them. We have a proven track record of delivering high-quality services, and we are proud of our reputation in the industry. Our team is passionate about IT, and we are always looking for ways to improve our services and support. We believe in building strong relationships with our clients, and we are dedicated to providing them with the best possible service. We are a professional IT services organization, and we are well-positioned to deliver value-based services to our clients.
Our team is highly skilled and experienced, and we are confident in our ability to meet the needs of our clients. We are committed to providing excellent service and support to our clients, and we look forward to working with them. We have a proven track record of delivering high-quality services, and we are proud of our reputation in the industry. Our team is passionate about IT, and we are always looking for ways to improve our services and support. We believe in building strong relationships with our clients, and we are dedicated to providing them with the best possible service. We are a professional IT services organization, and we are well-positioned to deliver value-based services to our clients.
Highlights and features
- We offer 1 hour response time on all service calls
- We provide remote and on-site support
- We offer scheduled preventative maintenance
- We have a team of highly skilled and experienced IT professionals
- We are committed to transferring knowledge to our clients' staff
Services
Remote Net
Remote Net is a proactive network services program that maximizes network uptime. It provides scheduled preventative maintenance and emergency response services. Our team of experts will work with you to ensure that your network is running smoothly and efficiently.
Reviews (6)
Cindy Reardon
Jun 11, 2021
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Our company has been a customer of Direct iT for over 14 years. We operate 24/7 and require their services on a regular basis. The tech support team respond in a timely manner and are quick to assist. Remember the blizzard of 2015? One of their senior techs was on site the following morning to help us recover from a server crash. It was mission critical and he worked many hours to get us back up and working.
Ben Hardy
May 31, 2021
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We have been a customer of Direct IT for over 6 months now and are absolutely thrilled with the level of professional knowledge and service this company offers. For the 1st time in 10+ years being the IT Manager I feel completely at ease knowing Direct IT is in control of our it infrastructure.
Jeannette Romeo
May 04, 2021
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We are a small business who has relied on Direct IT for the past several years to assist us with equipment set ups, network security, and a variety of other tech issues. They have always been professional, courteous, and quick to respond.
Diane Frohnapfel
Jan 18, 2021
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I have utilized Direct IT for IT support for well over 10 years in my position as technology support at two different companies. Their staff has always been very professional & knowledgeable. They are able to work with our team members who struggle with technology and solve their issues. In one instance we had a server failure over Thanksgiving weekend & they responded quickly & even provided us with a loaner server until we could get a replacement. I highly recommend their services for any business looking for hardware & software support
Cori Barry
Jan 18, 2021
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Direct IT delivers consistently on rapid response, clear and proactive communications, and they provide cost-effective IT solutions for your business. They are flexible to meet your needs, while helping your company build an IT platform for future growth. Their expertise in security training/ awareness, and other proactive threat management solutions is invaluable.
Marc Gucciardi
Jan 09, 2021
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We have had Direct IT for over a year now and I have had no major problems with the company. I send an email for a problem and the problem is resolved within a reasonable period of time. Direct It has also given me recommendations for upgrading our our system. Matt WIlson is very knowledgeable and extremely helpful all the time I request his services. The staff goes out of their way to be helpful and solve my issues as quickly as possible. They are a very good IT Company.
