Business Details
25 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions
Founded in 2001, Work Smart has established itself as a trusted IT consulting partner for businesses across the Southeast. With headquarters in Durham, NC, and offices in Charlotte, Greensboro, Philadelphia, Atlanta, and the NY metro area, we combine local expertise with national capabilities. Our team of skilled IT consultants delivers strategic technology solutions tailored to each client's unique needs, focusing on managed IT services, cybersecurity, cloud solutions, and IT strategy planning.We prioritize building long-term relationships through personalized service, proactive problem-solving, and a commitment to ethical business practices. With over two decades of experience, we help organizations leverage technology as a strategic advantage while ensuring reliable systems and satisfied end users. Our approach emphasizes continuous innovation, industry-specific expertise, and a deep understanding of evolving technology trends to drive business growth and operational efficiency.
Services
Managed IT Services
Co-Managed IT Services
Cybersecurity
Data Backup and Recovery
IT Strategy and Planning
Cloud Services
Microsoft 365 Migration
Hosted File Sharing
Hosted Email Security
Backups
Details
- Year established: 2001
Highlights and features
- We offer 20+ years of experience in strategic IT solutions
- Our team provides local presence with national capabilities across multiple locations
- We implement personalized IT strategies aligned with business goals
- We guarantee 24/7 support for critical IT needs
- Our consultants hold industry-recognized certifications in IT management
Associations and certifications
- NCTA (The North Carolina Technology Association)
- IT Nation Evolve
- Durham Chamber of Commerce
- Entrepreneurs Organization
What people say
Reliable systems
Happy end users
Strategic advantage
Expert consultants
24/7 support
Services
Managed IT Services
Our Managed IT Services provide comprehensive technology management through proactive monitoring and maintenance. This solution ensures business continuity by preventing system downtime while maintaining optimal performance. We deliver 24/7 technical support, cybersecurity protection, and infrastructure management tailored to each organization's specific requirements.
Cybersecurity
Our cybersecurity solutions protect businesses from digital threats through multi-layered defense strategies. We implement firewalls, encryption, and multi-factor authentication while conducting regular security audits. Our approach addresses human error risks and ensures compliance with industry regulations for data protection.
Data Backup and Recovery
We provide robust data backup solutions with automated cloud storage and physical redundancy. Our recovery systems ensure business continuity during data loss incidents through rapid restoration processes. Regular testing verifies data integrity while meeting compliance requirements for critical business information.
Cloud Services
Our cloud services enable business scalability through secure infrastructure migration and management. We implement hybrid cloud solutions with Microsoft 365 integration while optimizing storage efficiency. This approach provides remote accessibility while maintaining enterprise-grade security protocols for hosted applications and data.
IT Strategy and Planning
We develop customized IT strategies aligned with business growth objectives through comprehensive technology assessments. Our planning process identifies infrastructure upgrades, security enhancements, and digital transformation opportunities. This proactive approach ensures technology investments deliver measurable business value and long-term scalability.
People
Mike Hamuka
CEO
Mike Hamuka leads Work Smart with over 20 years of technology leadership experience. He focuses on strategic growth initiatives while maintaining client satisfaction standards across all service offerings.
Donald DeMarco
CRO
Donald DeMarco oversees revenue operations with extensive experience in technology sales leadership. He drives business development strategies while ensuring alignment between client needs and service delivery capabilities.
Andy Rose
Director of Professional Services
Andy Rose manages professional services delivery with expertise in IT project implementation. He ensures technical excellence across client engagements while maintaining service quality standards for Worksmart's consulting team.
Alexis Komondorea
Controller
Alexis Komondorea oversees financial operations with responsibility for accounting and budget management. She maintains fiscal discipline while supporting business growth through strategic financial planning and reporting.
Jason Kleiman
Sr. Director of Service Delivery
Jason Kleiman leads service delivery operations with focus on technical excellence. He manages IT support teams to ensure consistent service quality while implementing process improvements for client satisfaction.
Questions
What are Managed IT Services?
Managed IT Services provide proactive technology management through continuous monitoring, maintenance, and support of business systems.
How does cybersecurity protect my business?
Our cybersecurity solutions implement layered defenses including firewalls, encryption, and regular security audits to prevent data breaches.
Do you offer 24/7 technical support?
Yes, we provide 24/7 technical support with rapid response times for critical business operations.
Can you help migrate to cloud services?
We specialize in cloud migration with Microsoft 365 implementation and hybrid cloud infrastructure management.
What IT services do you offer for small businesses?
We provide scalable IT solutions including network security, data backup, and strategic planning for small to medium businesses.
How do you ensure data recovery?
Our data recovery systems use automated backups with multiple storage redundancies for complete data restoration.
Videos
Reviews (4)
Inter-Faith Food Shuttle
May 24, 2022
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SUPER, EXPEDIENT tech support! Placed trouble ticket at 8:39 am. Tech dispatched, onsite, diagnosed problem, and provided recommended solution by 9:45 am. Thank you to Winfield for his professional attention to our issue! Well done to the entire Work Smart Team!
Murphy Faber
May 24, 2022
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David was very professional and patient. I appreciate him fixing the issue I had and also allowing me time to walk through the steps of knowing what to do before ending our call. Thanks, David!
Bob Johnson
Jun 11, 2020
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WorkSmart is an excellent, customer centric focused company. I have found them to be interested in solving and preventing problems for us. They go over and above our expectations. I would recommend them to anyone wanting an IT company who you can depend on their word and quick, responses to your requests.
Patrick Kea
Jun 25, 2018
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I have to say that this is probably one of the best places to work. It's like would you envision a job should be. You know how you come to work and you actually enjoy coming to work. You come to work and people actually enjoy their job also. They take their job seriously. People enjoy each other enjoy the work. Great work environment equals great people. I'm proud to be a member of this team. I say there was a smile on my face. And my heart.
