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Your Trusted Partner for IT Network Solutions
Surazal Systems has established itself as a leader in network engineering and performance management, delivering cutting-edge IT solutions to businesses and educational institutions. Our team of certified professionals brings decades of combined experience in network design, security, and managed services, with expertise honed through roles at industry giants like AT&T, Lockheed Martin, and Lucent Technologies. We specialize in creating worry-free IT environments through artificial intelligence-driven infrastructure, 24/7 monitoring, and rapid response support.Our commitment to innovation is demonstrated through partnerships with leading technology providers like Juniper and Cisco, while our client-centric approach ensures tailored solutions that meet specific organizational needs. With a proven track record in mission-critical network implementations for universities, healthcare providers, and manufacturing firms, we combine technical excellence with personalized service to maintain peak network performance for our clients.
Services
Network Engineering
Managed IT Services
VoIP Solutions
Cybersecurity
Cloud Backup
Disaster Recovery
Desktop Support
Power Management
WAN Optimization
Wireless Networks
Highlights and features
- We offer 30+ years of network engineering expertise from certified professionals
- Our 24/7 monitoring includes 4-hour critical support response guarantee
- We implement AI-driven Juniper and Cisco network infrastructure solutions
- Our team includes former AT&T and Lockheed Martin IT specialists
- We provide customized network assessments with transparent reporting
What people say
3-5x faster downloads
Outstanding support
Lowest IT costs
Seamless integration
Expert implementation
Services
Network Engineering
Our network engineering services deliver robust, secure infrastructure solutions using Juniper and Cisco equipment. We specialize in designing AI-driven networks that optimize performance for educational institutions and businesses. Our team implements scalable architectures that support VoIP, wireless connectivity, and WAN optimization while ensuring 24/7 reliability through proactive monitoring and maintenance. Clients benefit from reduced downtime and improved network efficiency.
Managed IT Services
Surazal's managed IT services provide comprehensive network oversight with 24/7 monitoring and rapid response support. Our virtual engineers offer on-site presence 1-3 days weekly, combining remote management with hands-on maintenance. This hybrid approach ensures continuous network health, security updates, and performance optimization while allowing clients to focus on core business operations without IT infrastructure concerns.
Cybersecurity
Our cybersecurity solutions protect against advanced threats using Juniper SRX firewalls and intrusion prevention systems. We implement multi-layered security protocols including malware detection, encrypted traffic analysis, and real-time threat intelligence. Regular vulnerability assessments and security audits help organizations maintain compliance while defending against ransomware, phishing, and other cyber threats targeting educational and business networks.
Cloud Backup
Surazal's cloud backup and disaster recovery solutions ensure business continuity through secure, automated data replication. Our Cyber Secure Server Solution provides resilient cloud storage with rapid recovery capabilities for critical systems and applications. Clients benefit from 100% workload protection, off-site data storage, and comprehensive disaster recovery planning services that minimize downtime during unexpected outages or cyber incidents.
VoIP Solutions
Our Savvier Communications VoIP solutions deliver scalable, cloud-based phone systems with advanced collaboration features. This hosted PBX service eliminates hardware costs while providing enterprise-grade functionality including video conferencing, SMS integration, and mobile accessibility. Businesses benefit from reduced communication expenses, easy scalability, and continuous system updates managed by our team of telecommunications specialists.
People
Granville Rouse
President
30+ year IT veteran with Cisco and Juniper certifications. Led network implementations for Fortune 500 companies and government agencies. Holds engineering degree from RIT and specializes in enterprise network architecture.
Cheryl Medford
Director of Business Services
MBA holder with 15+ years in operations management. Oversees business services division, ensuring seamless support for core departments. Former AT&T marketing manager with expertise in cross-industry operations optimization.
Ondria McCloud
Service Delivery Manager
Former pharmaceutical engineer with quality assurance expertise. Manages technical operations and client service delivery. Certified quality auditor with proven ability to streamline complex processes in network environments.
Questions
What industries do you specialize in?
We primarily serve educational institutions and businesses in manufacturing, healthcare, and technology sectors across North Carolina.
Do you offer 24/7 technical support?
Yes, our network monitoring operates 24/7 with a guaranteed 4-hour onsite response for critical issues during business hours.
What network equipment do you use?
We implement Juniper and Cisco equipment with AI-driven management tools for optimal performance and scalability.
How do you handle disaster recovery?
Our Cyber Secure Server Solution provides automated cloud backups with rapid recovery capabilities for all critical systems.
Can you support remote workforce needs?
Yes, our VoIP and wireless solutions include secure remote access and collaboration tools for hybrid work environments.
Reviews (2)
Jordan Rouse
Jan 05, 2021
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Extremely professional, and very quick to respond to any sort of issues that may arise. This company truly cares about their customers.
Donna
Dec 17, 2020
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Surazal is a very professional company. They do quality work in timely fashion and put the needs of their customers first. I highly recommend them!
