Business Details
37 Years
experience
Emergency
services
Your Trusted IT Solutions Partner Nationwide
PCS Technology has been delivering reliable IT solutions since 1989, evolving from a local computer support firm into a nationally recognized leader in managed technology and cybersecurity services. Our mission is to empower organizations by seamlessly integrating innovative technology solutions that enhance operational efficiency and security. With decades of experience serving nonprofits, startups, and enterprises, we combine deep technical expertise with proactive strategies to ensure clients' systems operate flawlessly. Our team of certified professionals specializes in network management, cloud security, and 24/7 support services, maintaining rigorous compliance with industry standards.Through strategic partnerships and continuous investment in cutting-edge tools, we provide Fortune 500-level IT capabilities tailored to businesses of all sizes. Our proven track record demonstrates that technology should enable growth rather than create obstacles, which is why we prioritize transparent communication and customized solutions that align with each client's unique objectives. As a trusted advisor, we measure success by our clients' ability to focus on their core missions without technology-related disruptions.
Services
Cybersecurity
Data Recovery
Monitoring
Network Management
Helpdesk Support
Cloud Security
Employee Training
System Audits
Details
- Year established: 1989
Highlights and features
- We have over 30 years of experience in IT services for nonprofits and startups
- Our team consists of certified IT experts with extensive experience in cybersecurity and managed services
- We provide 24/7 personalized IT support and proactive monitoring solutions
- Our cybersecurity solutions meet regulations such as PCI, HIPAA, FINRA, SEC, and SOX
- We offer scalable technology solutions designed to grow with your business
What people say
Incredibly knowledgeable team
Revolutionized how we work
Best company in the area
Excellent responsiveness
Expert cybersecurity solutions
Services
Cybersecurity
Our comprehensive cybersecurity solutions protect against malware, hackers, and data breaches through advanced threat detection and prevention systems. We implement enterprise-grade firewalls, endpoint protection, and employee training programs to create multi-layered defenses. With continuous monitoring and compliance with regulations like HIPAA and PCI, we ensure organizations maintain secure IT environments while focusing on their core missions.
Helpdesk Support
24/7 dedicated helpdesk services provide immediate assistance for IT issues across devices and systems. Our tiered support structure combines automated solutions with direct access to certified technicians. This proactive approach minimizes downtime through rapid response protocols and personalized troubleshooting, ensuring businesses maintain optimal operational efficiency at all times.
Data Recovery
Cloud-based backup and disaster recovery systems protect mission-critical data through automated redundancy measures. Our solutions include real-time synchronization, version control, and rapid restoration protocols. With multiple storage locations and encryption standards, we ensure business continuity by maintaining accessible copies of essential information in case of hardware failure, cyberattacks, or accidental deletion.
Network Monitoring
Proactive network monitoring services track performance metrics and security threats in real time. Our tools analyze system health across servers, endpoints, and cloud environments to identify and resolve issues before they impact operations. This continuous oversight includes capacity planning, patch management, and vulnerability assessments to maintain optimal network performance and security posture.
Cloud Security
Specialized cloud security solutions safeguard digital assets across hybrid and multi-cloud environments. We implement zero-trust architectures, identity management systems, and data encryption protocols to protect sensitive information. Regular audits and compliance frameworks ensure secure cloud adoption while maintaining regulatory requirements for industries handling financial data, healthcare records, or legal documentation.
People
Dan Hernandez
CEO/President
Founder with over 30 years of IT leadership experience, Dan established PCS Technology in 1989. He pioneered early local area networks and continues driving innovative technology solutions for organizations nationwide.
Carlos Castro
Senior IT Manager
Certified IT professional with extensive cybersecurity expertise, Carlos leads technical operations and network infrastructure projects. His specialization in advanced security protocols ensures clients maintain robust digital defenses against evolving threats.
Samantha Stoddard
Account Manager
Client relations specialist connecting organizations with tailored technology solutions. Samantha coordinates service delivery and maintains long-term partnerships through proactive communication and understanding each client's unique operational requirements.
Raghav P.
IT Project Manager
Experienced project manager coordinating complex technology implementations. Raghav oversees solution deployment timelines and resource allocation while ensuring adherence to industry standards and client specifications.
Carlos Salguero
Service Manager/Security Officer
Security-focused leader managing incident response protocols and network defense strategies. Carlos combines technical expertise with operational security planning to maintain comprehensive protection frameworks for client organizations.
Questions
What industries does PCS Technology serve?
We specialize in supporting nonprofits, architecture firms, healthcare providers, legal practices, manufacturing companies, and startups with tailored IT solutions.
Do you offer 24/7 technical support?
Yes, our 24/7 helpdesk provides immediate assistance for critical IT issues across all business hours.
How do you ensure data security?
Through multi-layered security including enterprise firewalls, endpoint protection, employee training, and compliance with PCI, HIPAA, and other regulatory standards.
Can you help with cloud migration?
Yes, we provide secure cloud transition services with ongoing monitoring and protection for hybrid and multi-cloud environments.
What sets your services apart?
Over 30 years of experience combined with certified experts delivering Fortune 500-level solutions tailored to businesses of all sizes.
How do you handle data backups?
We implement automated cloud backups with rapid recovery protocols to prevent business disruption from data loss incidents.
Reviews (4)
Yvonne Curley
Jan 20, 2022
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The team at PCS is amazing to work with. I feel like I have a personal IT partner. Their process is seamless and the staff responsive. They do whatever it takes to get the job done. I would highly recommend PCS to anyone looking for a professional IT partner.
Chris Yang
Apr 02, 2021
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PCS has been a crucial partner to ShelterTech's work. They are quick to communicate, diligent, and eager to get things done. In particular, Raghav Parti, our point of contact, has been exceptionally responsible and easy to work with. We hope to continue building a long-term relationship with PCS to further our nonprofit mission.
Angela Di Martino
Nov 01, 2020
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We have been working closely with PCS for our agency's IT needs for several years. The staff has great customer service! They are incredibly responsive and diligent at fixing any issues. They also offer creative solutions to make our systems work better. And, they often suggest better ways for us to manage our data and laptops. We have become much more effective as a non-profit since working with them. I would highly recommend PCS and their team for IT services and support.
Kate P.
Apr 02, 2020
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PCS has been the IT provider at my current job since before I started (going on 6 years). Throughout that entire time, their crew has been great to work with. Quick to respond to a submitted ticket, efficient at solving the quick issues, and utterly tenacious about the longer-term ones. And every single person I worked with at Professional Computer Support was friendly and kind, which really matters! I would be delighted to work with them in the future.
