Business Details
39 Years
experience
Emergency
services
Your Trusted IT Partner in Washington DC
Founded in 1987, Business Engineering has built a reputation for delivering proactive IT solutions that keep businesses operational and secure. Our approach centers on meticulous documentation, which reduces downtime and builds lasting trust through transparency. We prioritize client needs by investing in our team's expertise and maintaining a service-first philosophy that drives exceptional customer experiences.With over 30 years of experience, we specialize in managed IT support, cybersecurity, cloud services, and compliance solutions tailored to industries like healthcare, legal, and government contracting. Our commitment to predictable IT management ensures clients receive consistent, high-quality service with rapid response times that minimize disruptions to their operations.
Services
Managed IT Support
Cybersecurity
Cloud Services
Data Backup
Compliance Management
Office 365 Support
Secure File Sharing
Network Monitoring
IT Consulting
Disaster Recovery
Details
- Year established: 1987
Highlights and features
- 30+ years of experience delivering IT solutions in the Washington DC area
- Proactive network monitoring and documentation-driven problem resolution
- 24/7 support with rapid response times for critical issues
- Customized IT strategies for healthcare, legal, and government contractors
- 98% client retention rate demonstrating long-term trust and satisfaction
What people say
Ridiculously fast response
Proactive network monitoring
Knowledgeable engineers
Predictable IT management
Seamless disaster recovery
Services
Managed IT Support
Our proactive managed IT services ensure continuous network stability through 24/7 monitoring and documentation-driven maintenance. We provide unlimited remote and onsite support to address issues before they impact operations. With over 30 years of experience, our certified engineers deliver predictable IT management that aligns with business objectives while minimizing downtime.
Cybersecurity
Comprehensive cybersecurity solutions protect against ransomware, phishing, and other cyber threats through multi-layered defense strategies. Our services include risk assessments, employee training, and real-time threat monitoring. We help organizations maintain compliance with industry regulations while implementing proactive security measures tailored to their specific risk profiles.
Cloud Services
Scalable cloud solutions enable seamless remote collaboration and data accessibility across devices. Built on Microsoft Azure, our cloud services combine security with flexible storage options. We provide strategic migration support and ongoing management to optimize cloud infrastructure for business continuity and operational efficiency.
Data Backup
Our netEndure data backup solutions protect against data loss from hardware failures, natural disasters, or cyberattacks. Customized backup plans include on-site and off-site options with rapid recovery capabilities. We ensure business continuity through automated backups and documented recovery procedures that minimize downtime during critical incidents.
Compliance Management
Specialized compliance services help organizations meet HIPAA, cybersecurity, and industry-specific regulatory requirements. We implement documentation frameworks and security protocols that ensure audit readiness. Our experts provide ongoing support to maintain compliance standards while protecting sensitive data across healthcare, legal, and government contracting sectors.
People
John Deming
President & CEO
John leads BEI's operations with 25 years of client-facing management experience in IT operations and project management. He focuses on delivering exceptional customer service through strategic client relationships and operational excellence.
Jake Hovermale
Chief Technical Officer
Jake oversees BEI's technology stack and client IT infrastructure roadmaps. With expertise in network architecture and cybersecurity, he develops innovative solutions that align with evolving business needs and industry standards.
Katherine Deming
Executive Vice President
Katherine drives client acquisition and success while leading community outreach initiatives. Her focus on process optimization and cybersecurity strategy helps organizations achieve operational efficiency and regulatory compliance.
Suki Hovermale
Director of Finance & Administration
Suki manages BEI's financial operations, human resources, and administrative processes. With extensive experience in corporate finance and contract administration, she ensures operational efficiency across all business functions.
Joe Reggettz
Senior Network Engineer
Joe provides advanced network engineering solutions with expertise in infrastructure design and implementation. His technical proficiency ensures reliable network performance and security for BEI's clients.
Questions
What IT services do you specialize in for Washington DC businesses?
We provide managed IT support, cybersecurity, cloud services, data backup, compliance management, and Office 365 solutions tailored to Washington DC organizations.
How does your proactive IT support prevent downtime?
Through continuous network monitoring, documentation-driven maintenance, and rapid response protocols that address issues before they impact operations.
Do you offer cybersecurity training for employees?
Yes, we provide spear phishing simulations, security awareness training, and dark web monitoring to strengthen your human firewall against cyber threats.
What compliance standards can you help with?
We assist with HIPAA compliance, cybersecurity frameworks, and industry-specific regulations for healthcare providers, legal firms, and government contractors.
How do your cloud services benefit remote teams?
Our Microsoft Azure-based cloud solutions enable secure file sharing, real-time collaboration, and remote access to business applications from any location.
What response times can I expect for IT emergencies?
We guarantee rapid response times with 24/7 support for critical issues, typically resolving urgent matters within hours rather than days.
Reviews (4)
Carolynn Swain
Nov 12, 2021
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Critical: Professionalism Don't ever try to work there and poor work ethic. Poor training and inability to communicate effectively. Worked there a week and 2 days. Doing things outside my job description and not given the chance to succeed. CEO not fair at all.
Sonia Fischer
Jan 02, 2020
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BEI has supported our health care IT needs for years and not only maintain functionality and security of our network, but also offer best practices with advances in technology. The engineers continually rise to the challenges presented and keep patient privacy and security at the forefront in each conversation.
Jamie Simonds
Feb 04, 2019
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BEI is always quick to respond to our issues and is usually able to fix them right away. Techs are personable and really easy to work with. I love the email request system to request services and track the status of your requests!
Cecelia Rhoads
Jan 16, 2019
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BEI is a wonderful asset to our internal business success. Consisting of a knowledgeable and reliably trained staff, BEI provides excellent support with infrastructure, hardware and software throughout the enterprise. Brett, Alex, Albert, Michael, Suki, and Luis (among many others) are a fantastic team that provide great value and perform great work. If you are in need of a diligent, effective and progressive IT services team, BEI is your best bet! Cecelia Rhoads Euclid Systems Corporation IT Manager