Business Details
37 Years
experience
Emergency
services
Total Internet Security Solutions for Businesses
Western NRG has been a trusted provider of network security solutions since 1989, evolving from wide-area networking expertise to specialize in comprehensive cybersecurity. Our team of SonicWall-certified engineers delivers tailored security strategies, combining advanced technology with 24/7 technical support to protect businesses of all sizes. With decades of hands-on experience and a commitment to staying ahead of emerging threats, we prioritize customer satisfaction through transparent communication, proactive management, and rapid response times.Our services are designed to simplify cybersecurity, offering scalable solutions that adapt to the unique needs of each organization while maintaining the highest standards of reliability and trustworthiness.
Services
Advanced Firewall
Email Security
Endpoint Protection
Urgent Care
Remote Installation
Ultimate Series
Details
- Year established: 1989
Highlights and features
- We have over 35 years of experience in network security solutions.
- Our team includes SonicWall-certified engineers with specialized expertise.
- We offer 24x7 technical support and 60-minute response times.
- Our services include unconditional hardware replacement and no hidden fees.
- We provide tailored security solutions for businesses of all sizes.
Associations and certifications
- SonicWall
Services
Advanced Firewall
SonicWall Next-Generation Firewalls inspect encrypted traffic in real time and use zero-day threat sandboxing (Capture ATP) to detect unknown malware. This solution protects against evolving cyber threats by analyzing suspicious files in a secure environment before they reach your network. The firewall adapts to sophisticated attacks that bypass traditional defenses, ensuring continuous protection for business operations.
Email Security
SonicWall Email Security prevents phishing, business email compromise, and account takeover attacks using AI-powered threat detection. It analyzes login patterns and blocks malicious activity while integrating seamlessly with Microsoft 365 and Google Workspace. The platform provides real-time threat intelligence and multi-layered defense mechanisms to safeguard sensitive organizational data from advanced email-based threats.
Endpoint Protection
Capture Client combines SonicWall's network security expertise with SentinelOne's AI-driven endpoint protection. It detects fileless attacks and zero-day exploits through continuous behavioral analysis, offering real-time visibility via a cloud-based console. This solution stops threats before execution while providing automated remediation capabilities for desktops, laptops, and servers across distributed environments.
Urgent Care
24x7 managed services include unlimited access to SonicWall-certified engineers, 60-minute response times, and overnight hardware replacement. The service maintains up-to-date network documentation and proactively monitors security systems to minimize downtime. Customers receive weekly network activity reports and benefit from unconditional hardware support for rapid issue resolution.
Remote Installation
Turnkey deployment of SonicWall solutions through remote configuration and installation support. Engineers customize security settings during pre-installation planning, then guide clients through setup via scheduled appointments. The service includes 30 days of post-implementation support and live testing to ensure optimal performance, eliminating the need for on-site technical resources.
People
Timothy A. Martinez
Founder & President
Timothy A. Martinez founded Western NRG in 1989 and has led its evolution from networking solutions to cybersecurity specialization. With decades of industry experience, he oversees strategic direction while maintaining the company's commitment to customer-first service and technical excellence.
Questions
What is Total Internet Security?
Total Internet Security combines next-generation firewalls, email security, and endpoint protection into a unified solution to defend against cyber threats across all digital attack vectors.
How does the Ultimate Series subscription work?
The Ultimate Series offers monthly, no-commitment security subscriptions that include hardware updates, 24/7 support, and perpetual security services without expiration dates.
What response time can I expect for support requests?
Our Urgent Care service guarantees a 60-minute response time for technical support requests with 24x7 availability from SonicWall-certified engineers.
Do you provide hardware replacement if needed?
Yes, we offer unconditional overnight hardware replacement at no additional charge for most appliance models as part of our managed service plans.
How is endpoint security managed?
Endpoint Protection uses AI to monitor activity, detect threats in real time, and provide centralized visibility through a cloud-based console for rapid response to security incidents.
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Reviews (6)
M. Boodagh
Jun 14, 2021
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These guys sure know how to protect a company with their fire wall systems and I love how they offer 24 hour critical care! They have done wonders for my company in helping protect our valuable computers and systems
Donald Harwart
Dec 11, 2020
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Very knowledgeable. Specialized in networking. Fast service. Tickets usually closed same day unless monitoring is needed
Royals S.
Jun 09, 2018
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We upgraded our sonicwall firewall from Western NRG and now our firewall is managed by them. I got their information from Dell and i was surprised how good their customer service is. Price was fair even lower than some online competitors. less than 15mint downtime on installation ( Plug n play ) and engineer ( Alejandro Paris) is an excellent and extremely knowledgeable, instructing each step at the time of installation. Paul Garcia is also great salesman, he wont try to up sale you he will understand your need and suggest you the best possible options. Keep it up guys.best wishes.
Josh Phoenix
Mar 06, 2018
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Tried multiple other IT service providers with no luck and frustration. This company really knows the Sonic-wall systems. They are responsive, professional, and one of the best companies I have had the pleasure to work with. Thank you Western NRG!
John Culotta
May 16, 2017
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Western NRG are the SonicWall masters. On top of a great sales and integration team, their support is unmatched. Even if you currently have an active support contract with Dell, I would HIGHLY recommend contacting this company if you want true professionals assisting with your firewall/networking needs.
Joshua S.
Apr 07, 2017
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Western NRG, set up and now monitors and maintains our firewall. Their service is phenomenal as are their expertise. Their network troubleshooting has saved our butts on several occasions, despite our problems not coming from the firewall. I can't recommend them highly enough.
