Business Details
We are Channel Data Systems, a trusted Santa Barbara IT services provider proudly serving the local community since 1975. Our team brings over 25 years of specialized operational experience supporting clients across Santa Barbara County. We deliver comprehensive IT solutions tailored to small and mid-size businesses, non-profits, and home users in the region. Our service technicians are highly knowledgeable, professional, and responsive to every client need. We prioritize forming collaborative partnerships with each client to identify flexible, cost-effective technology solutions. Unlike many providers, we do not rely on impersonal ticketing systems, instead working directly with clients for fast, personalized support.
We offer multiple service delivery options including on-site visits, remote support via our secure portal, and in-shop service for hardware needs. Our proactive server monitoring service runs 24/7 to catch potential issues before they impact your business productivity. We provide full transparency around our processes, clearly explaining system evaluations, recommended solutions, and maintenance steps. Our commitment to client satisfaction means we go beyond basic troubleshooting to keep your networks secure, up to date, and fully optimized. We are proud to be a long-standing, locally owned IT partner that is just a phone call away for all your technology needs.
We offer multiple service delivery options including on-site visits, remote support via our secure portal, and in-shop service for hardware needs. Our proactive server monitoring service runs 24/7 to catch potential issues before they impact your business productivity. We provide full transparency around our processes, clearly explaining system evaluations, recommended solutions, and maintenance steps. Our commitment to client satisfaction means we go beyond basic troubleshooting to keep your networks secure, up to date, and fully optimized. We are proud to be a long-standing, locally owned IT partner that is just a phone call away for all your technology needs.
Highlights and features
- We have over 25 years of Santa Barbara IT experience.
- We offer remote, on-site, and in-shop service options.
- Our local technicians work directly with no ticketing systems.
- We provide 24/7 proactive server monitoring for clients.
- We form collaborative partnerships to find cost-effective solutions.
Services
Remote Technical Support
We provide flexible remote technical support for all client devices and systems, accessible directly through our secure online portal. This service is designed for small and mid-size businesses, non-profits, and home users across Santa Barbara County. Clients benefit from fast, reliable issue resolution without needing to visit a physical service location, reducing downtime and improving productivity.
Server Monitoring
We offer 24/7 proactive server monitoring to track system performance, security, and uptime for all client servers. This service is ideal for small and mid-size businesses that rely on consistent server access to support daily operations. Clients receive peace of mind knowing potential issues are identified and addressed before they cause costly downtime or data loss.
Network Administration
We provide full network equipment administration and configuration services for all client office and home networks. This service is tailored to small and mid-size businesses, non-profits, and home users that need secure, reliable network performance. Clients benefit from optimized network speed, enhanced security, and reduced risk of connectivity outages or cyber threats.
Backup and Recovery
We offer comprehensive backup and recovery solutions including onsite, offsite, and dedicated server backups for all client data. This service is critical for small and mid-size businesses and non-profits that cannot afford data loss from hardware failure or cyber incidents. Clients gain peace of mind knowing their critical data is protected and can be restored quickly after an emergency.
Cybersecurity Services
We provide full cybersecurity support including anti-virus consultation, email spam filtering, and mail retention and archiving for all clients. This service is essential for small and mid-size businesses, non-profits, and home users looking to protect sensitive data from cyber threats. Clients benefit from reduced risk of malware attacks, improved email security, and compliance with data retention requirements.
Reviews (5)
Joe C.
May 19, 2022
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I've worked with Don McCaffrey and the team at Channel Data Systems for many years. Don is always responsive and efficient with his response times and has yet to let me down. Even after moving out of state I continue to use their services. Highly recommend if you're looking for professional service at a fair price.
David Gee
Nov 18, 2021
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They were very helpful when my laptop wi fi board failed and they provided me a USB work around. Nice to be able to walk in and have personal service. Thank!
Charles Swegles
Apr 29, 2020
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Channel Data Systems is the valuable remote IT department for me as an individual, our small business and many others. If I have an IT problem, I tap a button, give a quick explanation about the problem and they login to my network and go to work.
Jan
Nov 06, 2018
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Channel Data has worked on 3 different laptops in last 2 months. Felt completely confident in leaving 2 work laptops for repair and they were-repaired! Saved my life. Thank you. A now devoted customer.
Donna D.
Mar 20, 2018
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I do love this outfit. I have been doing business with them since I opened my business at the dawn of the new millenium. They make custom computers, so I have always been able to specify what HW & SW as well as functionality I wanted, e.g. drive type and size, RAM, what files to migrate, what OpSys & SW to load and how to configure the user interface. And no bloatware or shovelware! All of their machines have lasted me 6 years and I have yet to have a drive failure or a peripheral that could not talk to the computer. CDS techs are kind and honest and very very smart.
They never talk down to me, even though they have probably heard it all before. Jennifer, the paperwork guru, is lightning fast. Bill is especially refreshing in the attitude he brings to doing business. The vibe is very "We have your back." CDS is located at the end of the State St 101 freeway ramp.
They never talk down to me, even though they have probably heard it all before. Jennifer, the paperwork guru, is lightning fast. Bill is especially refreshing in the attitude he brings to doing business. The vibe is very "We have your back." CDS is located at the end of the State St 101 freeway ramp.
