Business Details
14 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions & Cybersecurity
At TEAL, we leverage technology to enrich lives and deliver exceptional IT solutions tailored to organizations that value real partnerships. With over 25 years of experience, our proven D4O process (Discover, Design, Deploy, Deliver, Optimize) ensures strategic alignment with client goals through proactive systems monitoring, executive-level advice, and comprehensive compliance expertise. Our core values of Obsessive Service, Intentional Excellence, and Stick-to-itiveness guide every engagement, supported by a dedicated team recognized for responsiveness, ISO 27001 certification, and a track record of empowering SMBs nationwide.We pride ourselves on combining advanced security frameworks, Microsoft partnership credentials, and a client-centric approach to transform IT from a cost center into a growth driver, all while maintaining a culture of empowerment and enjoyment.
Services
Managed IT
Cybersecurity
Compliance
AI Consulting
Co-managed IT
CMMC
HIPAA
NIST
Cloud Solutions
IT Assessments
Details
- Year established: 2012
Highlights and features
- We have over 25 years of experience in managed IT services for SMBs.
- Our team provides 24/7/365 help desk support with rapid resolution times.
- We are ISO 27001 certified for information security management.
- Our proprietary D4O process ensures strategic alignment and ongoing optimization.
- We combine executive-level cybersecurity expertise with personalized service.
Associations and certifications
- ISO 27001
- Microsoft Partner
- CMMC Registered Provider Organization
What people say
Exceptional people
Ultra-responsive
Great value
Proactive protection
Expert guidance
Services
Managed IT Services
Our managed IT services provide proactive monitoring, system maintenance, and strategic oversight to minimize downtime and enhance operational efficiency. With 24/7/365 support and ISO 27001 certification, we ensure secure, scalable solutions tailored to SMB needs. Our approach combines executive-level insights with hands-on technical expertise to align IT infrastructure with business growth objectives.
Cybersecurity Services
TEAL's cybersecurity services include threat detection, incident response, and compliance-focused protections against ransomware and phishing attacks. Using enterprise-grade tools and a U.S.-based SOC, we offer continuous monitoring and remediation to safeguard data and meet regulatory requirements for HIPAA, CMMC, and more.
Compliance Management
We specialize in frameworks like CMMC, HIPAA, and SOC 2, providing gap analysis, policy development, and audit readiness to ensure regulatory alignment. Our services reduce compliance risks while enabling SMBs to pursue contracts requiring strict adherence to security standards.
AI Consulting
Our AI consulting services help businesses implement automation, governance, and custom AI agents to boost productivity and decision-making. From readiness assessments to deployment, we deliver solutions that drive measurable ROI while maintaining security and ethical standards.
Co-managed IT
Co-managed IT services extend your internal team with expert support for cybersecurity, compliance, and infrastructure management. This hybrid model offers flexibility, scalability, and specialized expertise without replacing your existing IT staff.
People
Reid Johnston
CIO and Co-founder
Reid Johnston co-founded TEAL with a vision to merge strategic IT consulting with exceptional service. His expertise in AI and managed services drives innovation, while his leadership focuses on delivering solutions that align with client business goals.
Questions
What IT services does TEAL specialize in?
TEAL specializes in managed IT, co-managed IT, cybersecurity, compliance, AI consulting, and cloud solutions for SMBs.
Does TEAL offer 24/7 support?
Yes, TEAL provides 24/7/365 help desk support and threat detection with rapid response times.
How does TEAL handle compliance frameworks?
We support frameworks like CMMC, HIPAA, NIST, and SOC 2, offering audit readiness and compliance strategy.
What cybersecurity tools does TEAL use?
Our services include SecurityScorecard integration, penetration testing, and 24/7 monitoring via Blackpoint Cyber.
Is TEAL suitable for small businesses?
Yes, we focus on SMBs needing scalable IT solutions, cybersecurity, and compliance expertise without corporate overhead.
How do I transition to TEAL's services?
Our structured onboarding process maps your systems and ensures continuity from day one with minimal disruption.
Reviews (5)
Scott Uram
Jun 19, 2022
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Tech Gen is a great company to work with for business computers, back ups, etc.so our office can continue to do what we need to and not have to keep up with the changes that take place every day in the technology industry! Thk u Tech Gen! Scott Uram Business Customer with no tech worries - but plenty of issues that your team speedily handles!
Troy N.
Jun 04, 2022
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I have been testing some computer repair issues with TechGen and am impressed with the responsiveness and the ability to troubleshoot and repair offsite. I know some hardware issues will require onsite IT personal but they do provide a good service. For small companies needing IT support they are a good fit, but those submitting the service request do need some minor computer knowledge/skills.
Karyn Zwieg
Nov 26, 2021
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Austin helped me through steps for employee termination that needed to happen delicately. I appreciated his understanding of how stressful this was for me. Thank you Austin and TechGen
Mike Kaelber
Oct 28, 2021
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Andrew was fast and efficient with what I needed. TechGen gave me clear expectations when I put in the ticket and were able to complete my ticket well before the average time. Easy system to work through and got the results I needed.
Eric Lint
Sep 03, 2021
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I Cannot say it enough on this project; The staff were awesome to work with and did a great job with communicating concerns and working them out to complete the process in time, again with Gratitude, I thank you! Eric
