Business Details
39 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions
Sovran has been a trusted provider of IT services to Minnesota organizations since 1987. Our team of engineers, system administrators, and help desk specialists partners with businesses and nonprofits to simplify technology environments through fully-managed solutions or collaborative IT director support. With expertise in the latest technologies and certifications, we deliver infrastructure projects, consultations, and 24/7 managed services across the Midwest. Our commitment to technical excellence is matched by our dedication to building long-term client relationships and community involvement.We maintain rigorous compliance standards for cybersecurity frameworks including CMMC, NIST, PCI, and HIPAA. Sovran's team consistently achieves top certifications from industry-leading platforms and has earned recognition as one of the Twin Cities' largest woman-owned businesses. Our service model combines proactive network monitoring with rapid response capabilities to minimize downtime and maximize operational efficiency for clients ranging from law firms to manufacturing operations.
Services
Managed IT Services
IT Consulting
Cloud Migration
Data Backup
Network Monitoring
Server Management
Cybersecurity
IT Infrastructure Assessments
Virtualization
Wireless Solutions
Details
- Year established: 1987
Highlights and features
- 24/7 on-site help desk support since 1987
- Certified engineers with industry-leading platform expertise
- Specialized solutions for nonprofits, manufacturers, and law firms
- Proactive network monitoring with rapid response capabilities
- Recognized as top woman-owned business in Twin Cities
Associations and certifications
- CMMC
- NIST SP 800-53
- PCI
- HIPAA
What people say
24/7 support
Technical expertise
Proactive maintenance
Industry knowledge
Reliable service
Services
Managed IT Services
Our 24/7 managed IT services provide continuous network monitoring and rapid response capabilities for businesses and nonprofits. Certified engineers handle server management, cloud migration, and cybersecurity implementation while maintaining compliance with industry-specific regulations. This proactive approach minimizes downtime and ensures technology infrastructure evolves with organizational needs across Minnesota and the Upper Midwest.
IT Infrastructure Assessments
Comprehensive technology evaluations identify optimization opportunities in existing IT environments. Our engineers conduct on-site assessments of hardware, software, and network configurations to develop customized modernization plans. Recommendations focus on improving efficiency, security, and scalability while aligning technology investments with long-term business objectives for manufacturing, legal, and professional services firms.
Cloud Migration Services
We help organizations transition from on-premises systems to secure cloud environments with minimal operational disruption. Our engineers implement hybrid cloud solutions that balance cost efficiency with performance requirements while maintaining data protection standards. This includes configuring remote access protocols and optimizing cloud storage architectures for nonprofits and manufacturing operations.
Cybersecurity Solutions
Active threat monitoring and multi-layered defense strategies protect against ransomware, phishing, and other cyber attacks. Our security implementations include firewall configuration, dark web monitoring, and compliance frameworks for HIPAA and PCI-DSS requirements. Regular vulnerability assessments ensure protection measures evolve alongside emerging threats targeting Minnesota businesses.
Data Backup & Recovery
Automated backup systems and tested recovery protocols safeguard critical business information. We implement redundant storage solutions across cloud and physical servers to ensure business continuity during outages or system failures. Recovery plans are customized for law firms, construction companies, and nonprofits to minimize data loss and operational downtime.
People
Lisa Loken
Owner
Lisa has led Sovran since 2002, emphasizing team relationships and technological innovation. With a finance background and early programming experience, she focuses on strategic growth while maintaining the company's woman-owned status and community involvement.
Traci Leffner
President
Traci directs Sovran's client strategy with 99% retention and 40% nonprofit market growth. She pioneered monthly IT reviews and quarterly planning while reducing help desk calls by 89% through process improvements and client education initiatives.
Megan Killea
Director of Operations
Megan applies her genetics and analytics background to optimize internal processes. She manages client relationships while balancing technical expertise with interpersonal dynamics in the office environment to improve service delivery efficiency.
Brad Bettger
Director of Managed Services
Brad oversees technical operations with a focus on client satisfaction. He implements monthly service reviews and quarterly planning while maintaining expertise in IT infrastructure through continuous learning and certification programs.
Charles Levoir
Director of Professional Services
Charles combines technical expertise with client relationship management. He develops customized IT strategies while maintaining hands-on involvement in cybersecurity implementations and infrastructure projects for diverse business sectors.
Questions
What industries does Sovran specialize in?
Sovran serves nonprofits, manufacturers, law firms, construction companies, and professional services firms across the Midwest with tailored IT solutions.
How does Sovran provide 24/7 IT support?
Our on-site Eagan help desk offers 24/7/365 support through phone, email, and live chat with rapid response for critical system issues.
What cybersecurity measures does Sovran implement?
We use multi-layered protection including firewalls, dark web monitoring, and compliance frameworks for CMMC, HIPAA, and PCI standards.
Can Sovran help with cloud migration?
Our engineers specialize in secure cloud transitions with minimal operational disruption and hybrid cloud environment optimization.
How does Sovran handle data backup and recovery?
We implement automated backup systems with redundant storage and tested recovery protocols to minimize data loss and downtime.
What sets Sovran apart from other IT providers?
Our combination of technical certifications, industry-specific expertise, and 35+ years of Minnesota business experience delivers reliable, proactive IT management.
Reviews (6)
Shelly Hlavinka
Jan 27, 2022
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I would highly recommend Sovran, as I have a health and wellness business and I needed fast, professional experience to get my computer up and running. They know their business well and I was pleased with the customer service, patience and efficiency in how they solved my computer issues.
Cottage Grove Area Chamber Of Commerce
Jul 17, 2021
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Our Chamber email was hacked this morning and Sovran turned a VERY scary situation for us into a super manageable situation very quickly! I'm a huge fan of Sovran along with Traci & Shonn! Thank you, thank you!
Teresa Reichert
Dec 30, 2020
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Work is stressful enough but adding computer issues makes my ability to provide clients the best service difficult. When I call Sovran and speak to Luqman, I know he'll have me back up and running in no time. He knows his stuff and always solves my issues and makes it happen fast. Always a pleasure when I speak to him because I know my computer problems are soon going to be solved!
Renee Horsman
Jun 05, 2019
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Our participation in Sovran's Total Care package is one of the greatest peace of mind purchases our organization has made. Our ability to call on Sovran for all IT issues, large and small, means that we never have to let things go until they become larger issues. And we have someone who is always staying on top of technology/license/software renewals and needed upgrades. In this time of increase cyber security risks, dedicated IT support is a necessity, not a luxury. We have been thrilled with the service and support we've received from Sovran.
Helen McDonnell
Jan 09, 2019
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Sovran has been our provider for IT for more than 5 years. Their concern and promptness in resolving our issues make me feel as if I am their #1 client. When I have to call, Luqman is genuinely concerned with taking care of us and always follows up to be sure that we are completely satisfied. He never makes me feel as if I am asking "dumb" questions. Working with Luqman, Mike and Traci of Sovran makes facing technology issues a more pleasant task and gives us confidence that our problems will be quickly resolved.
Karl Bollfrass
Dec 15, 2018
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When you find a position in life that you really love and believe in, it is not work. Melissa tirelessly promotes cyber security. If it had an aroma it would permeate the air around her. Her passion and knowledge of cyber security is unprecedented. I tell all my friends and clients of the services Sovran provides. I would be remiss if I didn't mention the commercial grade equipment also. Melissa uses the education approach to her presentations. She is a problem solver. Before you buy equipment or invest in IT specialists to help you get the most of your system, call Melissa!
