Business Details
25 Years
experience
Emergency
services
Your Trusted IT Partner in Austin, TX
Headquartered in Austin, Texas, Vintage IT Services has been delivering comprehensive IT solutions since 2001. As a woman-owned, locally operated managed service provider, we serve small to medium-sized businesses, government agencies, and nonprofits with strategic technology infrastructure management. Our team of certified professionals specializes in managed IT services, cloud solutions, cybersecurity, and disaster recovery, combining enterprise-level expertise with personalized support. Recognized by MSPMentor 100, Inc.500, and the Austin Business Journal, we maintain partnerships with leading technology providers to ensure optimal service delivery.Our unique vCIO program aligns IT strategy with business objectives, while our month-to-month agreements and all-inclusive pricing model provide flexibility without hidden fees. With 24/7 network monitoring and unlimited service tickets, we help clients maximize IT ROI while minimizing operational risks. Our commitment to excellence has earned us a Better Business Bureau A+ rating and multiple industry awards for service quality and workplace culture.
Services
Managed IT Services
Cloud Solutions
Cybersecurity Services
IT Consulting
Disaster Recovery
Details
- Year established: 2001
Highlights and features
- 20+ years of Austin-based IT expertise
- Strategic vCIO consulting services included
- 24/7 network monitoring and support
- Unlimited service tickets with no caps
- Month-to-month service agreements available
Associations and certifications
- BBB A+ Rating
- MSPMentor 100
- Inc.500 Magazine
What people say
Award-winning service
24/7 monitoring
Strategic IT alignment
Unlimited support tickets
Local expertise
Services
Managed IT Services
Our comprehensive managed IT services provide continuous monitoring, maintenance, and optimization of business technology infrastructure. With 24/7 network oversight and proactive issue resolution, we ensure maximum uptime and performance. Clients benefit from predictable costs through our all-inclusive pricing model while gaining access to enterprise-grade IT resources typically reserved for larger organizations.
Cloud Solutions
We deliver secure cloud computing solutions including Microsoft Azure integration, hosted desktop environments, and Office 365 optimization. Our cloud architects design scalable infrastructure tailored to business needs while maintaining strict compliance standards. Clients gain flexibility through remote access capabilities and reduced hardware maintenance requirements while ensuring data security across distributed teams.
Cybersecurity Services
Our cybersecurity suite features 24/7 threat monitoring, multi-layered protection systems, and compliance management. Security operations center specialists implement proactive defenses against malware, phishing, and unauthorized access. Regular vulnerability assessments and employee training programs help businesses maintain robust security postures while meeting industry-specific regulatory requirements across Texas organizations.
IT Consulting
Our vCIO program provides strategic IT planning aligned with business objectives. Certified consultants conduct technology audits, develop roadmap implementations, and optimize existing infrastructure investments. Clients receive quarterly business reviews and detailed performance reports to ensure technology decisions directly support organizational growth and operational efficiency metrics.
Disaster Recovery
We implement comprehensive backup and recovery systems combining local and cloud storage solutions. Our disaster recovery plans ensure business continuity through rapid data restoration and system redundancy. Regular testing verifies recovery time objectives while dedicated account managers coordinate response efforts during critical incidents to minimize operational disruptions for Austin businesses.
People
Steve Hanes
CEO & Vice-President
With over 20 years leading Vintage IT Services, Steve Hanes brings extensive enterprise IT experience from Fortune 500 companies to strategic technology solutions for SMBs.
Sheryl Hanes
Co-Founder
As co-founder, Sheryl Hanes leverages her background in large-scale IT operations to develop client-focused technology strategies that balance innovation with practical business needs.
Questions
What IT services does Vintage IT offer?
We provide managed IT services, cloud solutions, cybersecurity, disaster recovery, and strategic IT consulting for Austin businesses.
Do you support businesses outside Austin?
While headquartered in Austin, we serve clients throughout Texas with remote support and local dispatch capabilities.
How does your disaster recovery work?
We implement multi-layered backup systems with local and cloud storage, ensuring rapid data recovery when needed.
Are there contract minimums?
All our services operate on month-to-month agreements with no long-term commitments required.
How quickly do you respond to service requests?
Our helpdesk provides immediate assistance during business hours with after-hours support available for emergencies.
Videos
Reviews (3)
Sandra Adel Antoun
Oct 02, 2020
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Dependable Managed IT and Cloud Services Provider. The staff is friendly and they know their stuff. The owners take care of their employees with health benefits, lots of vacation and a friendly atmosphere. I highly recommend Vintage IT Services.
Mikeyb Byekim
Aug 27, 2020
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This place is cut-throat and deceptive backstabbers. they WILL screw you over at some point. I worked there for not even an entire week and quickly learned plenty of negative points about smiling in your face and scheming behind your back. Do not trust this company. They 'likely' will overbill you with erroneous hours without even having accomplished anything. I dont see how they've done so well with such poor business practices. I have a lot of IT Professional contacts, and experience almost 20 years, and I most definitely will be sharing what I've learned about this company.
Ella Bella
Mar 25, 2019
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Mike is awesome! He came and helped us set up our computers in our new office. He was very helpful and friendly. Thank you.
