Business Details
24 Years
experience
Your Trusted Partner for IT Services in Austin
AustinPCTech has been serving Austin and the surrounding area since 2002, dedicated to delivering high-quality technical work and exceptional service. Our mission is to simplify technology by eliminating jargon and providing clear, actionable information to empower informed decisions. With trained technicians specializing in hardware and software repairs, networking, and data services, we offer comprehensive solutions for both home and business users.Our commitment to affordability, precision, and long-term fixes ensures reliable results, backed by warranties and tailored advice. Operating from a state-equipped shop, we prioritize customer satisfaction through transparent communication, competitive pricing, and a focus on resolving issues efficiently while maintaining data integrity.
Services
Computer Repair
Data Recovery
Networking
Malware Removal
Screen Repair
Custom Builds
Details
- Year established: 2002
Highlights and features
- We have over 20 years of experience serving Austin's technology needs.
- Our trained technicians deliver precise repairs with anti-static environments.
- Transparent pricing with no hidden fees or surprises.
- 90-day warranties on labor for long-term reliability.
- Local experts prioritizing personalized service and clear communication.
Services
Computer Repair
We diagnose and fix hardware and software issues for desktops and laptops. Our technicians handle broken screens, DC jack replacements, and liquid spill damage. Repairs start at $69.95/hour in-shop or $89.95/hour onsite, with transparent pricing and warranties.
Data Recovery
We retrieve lost files from damaged devices, including hard drives and SSDs. Services include data backup, transfer, and recovery after liquid spills or hardware failures. Most cases preserve data integrity without additional charges.
Networking
We install and repair wired and wireless networks for homes and offices. Services include configuring routers, extending coverage, and troubleshooting connectivity issues. Technicians ensure secure, reliable connections for productivity.
Malware Removal
Our experts eliminate viruses, adware, and other malware from PCs and Macs. Starting at $69.95/hour, we disinfect systems, back up data, and provide tools to prevent future infections. Most cases completed within 14 hours.
Screen Repair
We replace cracked or malfunctioning laptop and all-in-one desktop screens. Prices range from $135$300 depending on the model. Most repairs completed within 2448 hours, with 90-day labor warranties and screen guarantees.
Questions
What services does AustinPCTech offer?
We repair hardware/software issues, replace screens, remove malware, recover data, set up networks, and build custom PCs. We do not repair printers, phones, or tablets.
What are your shop hours?
Mon–Thu 9 AM–5 PM, Fri 9 AM–4 PM. Saturday phone support 9 AM–5 PM. PostNet drop-off available during extended hours.
Do you offer onsite repairs?
Yes, we provide onsite services at $89.95/hour with a one-hour minimum. Most repairs require in-shop work for specialized tools.
How much does DC jack repair cost?
Labor starts at $99.90, plus $15–$65 for parts. Complex models like Alienware may cost up to $149.85. 90-day warranty included.
Can you recover data from damaged devices?
Yes, we retrieve data from liquid-damaged or malfunctioning devices. Most cases preserve files, and we back up data before reinstalling operating systems if needed.
Do you have warranties on repairs?
Yes, 90-day labor warranties for DC jack and screen repairs, 30-day coverage for malware removal. Screen parts have 120-day supplier warranties.
Reviews (5)
Bryan M. M.
Jan 04, 2022
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Michael did a great job on my laptop. He quickly dropped in a new part and fixed an issue which HP had not addressed during the warranty period. This is the second time I have used his company and I would highly recommend his services. His prices are very fair.
Jordan Saldana
Sep 25, 2021
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They do not mention up-front that they charge $70/hour in labor for your diagnostic. Edit: I had it pointed out to me that the fee is listed on the service request I signed AFTER having turned over my laptop. To me, this looks like a receipt, NOT THE TERMS AND CONDITIONS. If this is your only mention of your pricing, I would call that poor business practice.
Mia Luna
Jun 03, 2021
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My laptop had been experiencing issues since BEFORE the pandemic. After discovering my warranty was expired, I took my sisters advice in finding a small repair shop instead of seeking assistance from Geek Squad. Michael provided the diagnostic quote over the phone and even gave specific instructions on how to locate his office. He contacted me about my issue, he informed me what was wrong in terms I could understand. I spent less than $200 on my computer repairs and are extremely happy with the service I received. I recommend anyone in the Austin area to visit my tech angel, Michael.
John Watson
Dec 31, 2020
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They saved my Legion Y-540 experiencing a powerjack issue. I was told by the Lenovo shop in Austin that they had to replace the whole motherboard and it cost close to $900. Michael fixed it with a $15 part in the same week. I highly recommend!
Eddie T.
Nov 05, 2019
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Brought in my custom pc wondering why it wasn't outputting images. After week of not doing much, they just blamed the cpu and motherboard. When I brought it to another pc repair shop, they noticed right away that power wasn't being fed to cpu, therefore instantly solving my problem and not charging me. These guys are NOT the guys you want taking a looking at your custom pc. Not true Nerds who I want looking at my pc. Lost 60$
