Business Details
36 Years
experience
Emergency
services
Your Trusted IT Partner for Managed Services & Solutions
Since 1990, BAIC IT Solutions has delivered tailored technology solutions to businesses across diverse industries. Founded by Wayne and CJ, our combined decades of experience in systems administration, cybersecurity, and IT consulting enable us to address complex technology challenges with precision. We prioritize personalized service, budget-conscious recommendations, and long-term client relationships. Our expertise spans managed IT services, cloud administration, network security, and emergency technical support.Operating from California to Maineand serving international clientswe combine technical excellence with a commitment to understanding each client's unique operational needs. As a family-owned business, we emphasize transparency, ethical practices, and measurable outcomes to ensure technology becomes an asset rather than a distraction for our clients.
Services
Managed IT Consulting
Remote Support
Virus Removal
Web Hosting
Cloud Services
Cyber Security
System Optimization
On-Call Support
Phone Support
Monthly Managed Care
Details
- Year established: 1990
Highlights and features
- We offer 30+ years of combined IT experience from founders with banking, enterprise security, and open-source technology backgrounds
- Our team provides personalized service without upselling, focusing on budget-conscious technology solutions
- We serve diverse industries including law firms, veterinary offices, and nonprofits with tailored IT strategies
- Our cybersecurity monitoring proactively identifies infrastructure issues before they impact operations
- We maintain 24/7 emergency support availability for critical business needs
What people say
Prompt response
Expert troubleshooting
24/7 availability
System optimization
Emergency assistance
Services
Managed IT Consulting
Our comprehensive IT management covers infrastructure monitoring, software updates, and system maintenance. We proactively address potential issues while providing strategic technology guidance tailored to business needs. With expertise in both local and cloud-based environments, we ensure seamless operations for organizations of all sizes.
Cyber Security
Continuous infrastructure monitoring detects security threats before they escalate. Our cybersecurity solutions include vulnerability assessments, firewall management, and incident response planning. We implement customized protection strategies that adapt to evolving digital risks while maintaining compliance with industry standards.
Web Hosting
Digital Spork Hosting provides scalable web hosting solutions with domain registration and email accounts. Our infrastructure supports businesses requiring 500MB-10GB+ storage and 750MB-25GB bandwidth. We offer reliable server management and technical support for websites and online applications.
Virus Removal
We specialize in eliminating viruses, spyware, and potentially unwanted programs from business and personal devices. Our technicians perform complete system scans, threat removal, and post-cleanup optimization. Emergency services restore functionality to compromised systems while implementing protective measures against future infections.
On-Call Support
Critical technical issues receive immediate attention through our 24/7 emergency support. This service addresses urgent system failures, data loss incidents, and security breaches. While standard business hours cover routine maintenance, our on-call team ensures minimal operational disruption during technology crises.
People
CJ
Co-Founder & IT Consultant
Began career with Bank of America as a corporate officer and stock broker while developing technical training expertise. Specializes in enterprise IT strategy and cybersecurity implementation. Relocated to Maine while continuing to lead California-based operations.
Wayne
Co-Founder & Systems Administrator
UNIX/Linux expert with extensive ISP and enterprise systems administration experience. Focuses on network architecture and open-source solutions. Transitioned to consultative role while maintaining technical oversight of critical infrastructure projects for diverse business clients.
Questions
What IT services does BAIC offer for small businesses?
We provide managed IT consulting, cybersecurity monitoring, cloud services, and emergency technical support tailored to small business needs without upselling unnecessary solutions.
Do you support both local and remote offices?
Yes, we design connected systems for single locations and global enterprises, with expertise in hybrid environments combining on-premise and cloud infrastructure.
What payment methods do you accept?
We offer flexible billing through credit card or check payments for all our IT services and support packages.
Are emergency IT services available after hours?
We provide 24/7 emergency support for critical system failures, with additional charges applying for after-hours service.
Which industries do you typically serve?
Our client base includes law firms, veterinary practices, nonprofits, retail businesses, and professional service providers requiring customized technology solutions.
Videos
Reviews (1)
Jkingg Joel Norfolk
Mar 28, 2016
Report
This place was terrible. worst 7 days i have ever spent in my last 7 days. i will be coming back with my friends to show them how terrible it was.
