Business Details
24 Years
experience
Emergency
services
Managed IT Services for Small Businesses
Hurricane Technologies has been delivering reliable IT solutions since 2002, evolving from a garage startup to a trusted managed IT provider. Our team specializes in proactive technology management for small to mid-sized businesses, offering strategic planning, network security, and 24/7 system monitoring. With decades of combined experience, we prioritize personalized service over automated responses, ensuring clients receive expert support when needed. Our commitment to community involvement and industry certifications demonstrates our dedication to excellence. We focus on eliminating IT challenges through tailored solutions rather than generic fixes.Our history includes overcoming adversity, such as rebuilding operations within three days after a fire in 2005. Recognized as Livingston County Small Business of the Year in 2012, we maintain partnerships with local organizations while continuously updating our technical expertise. Our transition to managed IT services in 2021 strengthened our ability to provide predictable, cost-effective solutions. We emphasize transparency in all communications, avoiding technical jargon to ensure clear understanding. Our goal remains helping businesses leverage technology effectively while maintaining operational continuity.
Services
IT Strategic Planning
Cloud Services
Business Continuity
Network Security
Microsoft 365 Management
Details
- Year established: 2002
Highlights and features
- 20+ years of experience in IT support since 2002
- Personalized service with real technicians available
- 24/7 proactive system monitoring included
- Proven track record with local business awards
- Transparent pricing with no hidden fees
Associations and certifications
- Microsoft Partner
- CompTIA
- Cisco Partner
What people say
Blows away service
State-of-the-art A/V
5 Stars all the way
Services
IT Strategic Planning
Develop comprehensive technology strategies aligned with business goals. Our virtual CIO service provides ongoing assessments and budget planning. Proactive approach ensures your IT infrastructure evolves with industry standards while maintaining security and efficiency.
Network Security
Implement robust security solutions including endpoint protection and threat monitoring. Regular security training programs and vulnerability scans protect against evolving cyber threats. Comprehensive approach covers both technical safeguards and employee awareness initiatives.
Business Continuity
Create customized continuity plans ensuring operational resilience. 24/7 system monitoring detects potential issues before they cause downtime. Recovery solutions maintain business operations during unexpected disruptions with minimal service interruption.
Microsoft 365 Management
Complete management of Microsoft 365 environments including email security and updates. Expert configuration ensures optimal performance and compliance. Ongoing support maintains seamless integration with existing business systems and workflows.
System Monitoring
Continuous monitoring of IT infrastructure with automated alerts and proactive maintenance. Preventative approach reduces downtime through early issue detection. Comprehensive inventory management tracks hardware and software assets across your organization.
People
Tom Vonglis
Founder
Founded Hurricane Technologies in 2002 after 22 years at Eastman Kodak. Led company growth from garage startup to award-winning IT provider. Recognized for exceptional customer service and technical expertise in 2012 Small Business of the Year award.
Shawn Petti
Co-Owner
Purchased Hurricane Technologies in 2021 after serving as long-time employee. Maintains company's commitment to proactive IT solutions. Focuses on expanding managed services capabilities while preserving personalized support approach.
Kara Petti
Co-Owner
Joined Hurricane Technologies in leadership role during 2021 ownership transition. Brings extensive IT management experience to strategic planning. Committed to maintaining company's community involvement and technical excellence.
Questions
What IT services do you offer for small businesses?
We provide managed IT services including strategic planning, network security, Microsoft 365 management, and business continuity solutions tailored for small to mid-sized businesses.
Do you offer emergency IT support?
Yes, we provide emergency IT services outside regular business hours with real technicians available to resolve critical issues promptly.
Are your IT services available on a contract basis?
Our managed IT plans offer predictable monthly pricing with no hidden fees, including 24/7 monitoring and proactive maintenance to prevent downtime.
How do you handle Microsoft 365 management?
We provide complete Microsoft 365 management including email security, updates, and configuration to ensure optimal performance and compliance with industry standards.
What areas do you serve?
We primarily serve Rochester, NY and surrounding areas including Livingston County, providing both on-site and remote IT support solutions.
How do you ensure network security?
Our security approach combines endpoint protection, regular vulnerability scans, employee training programs, and continuous monitoring to protect against evolving cyber threats.
Reviews (2)
Daniel A. Bronk
Jun 19, 2016
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I have worked with Hurricane for many years with only good results. When I started my own firm, they were my first and only choice to setup our network. Tom and his staff provide prompt and knowledgeable service. Shawn helped us set up a reliable and effective paperless environment on a stable platform. Kara developed our web site for both desktop and mobile users. Hurricane has met our needs repeatedly. I highly recommend them to any and all!
James Pearston
Jan 29, 2016
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I am extremely please with the professional service I just experienced. They solved several of my computer problems and did it quickly. They had me up and running within 24 hrs. I highly recommend Hurricane Technologies! Ask for Allison or Kara, they are terrific!
