Microworx Computer Sales & Service

Our certified technicians provide comprehensive computer repairs for desktops, laptops, and servers. We handle hardware replacements, software issues, and system optimizations. With decades of experience serving Rochester businesses, we ensure minimal downtime through both in-shop and on-site services.

We offer continuous IT management including cloud backups, endpoint protection, and network monitoring. Our locally-based team delivers proactive solutions to prevent technical interruptions. This service caters specifically to small and mid-sized businesses requiring reliable infrastructure oversight.

Our guaranteed virus and malware removal includes full system diagnostics and security reinforcement. The service combines advanced tools with manual inspection to eliminate threats. We also offer ongoing endpoint protection plans to maintain system integrity post-remediation.

We design industry-specific workstations optimized for CAD, medical systems, and POS applications. Each build undergoes component compatibility testing. Our 3-year warranty covers both parts and labor, with on-site installation available for seamless deployment.

We implement secure network architectures for Windows, Mac, and Linux environments. Services include infrastructure setup, security protocols, and data recovery solutions. Our local technicians provide both initial installations and ongoing network maintenance for business continuity.

Ron Bittner acquired Microworx Computer Sales & Service Computer Sales & Service in 2022 after 28 years of local operations under previous owners. With extensive Rochester business experience, he focuses on modernizing service offerings while maintaining the company's community-centric values and technical excellence.

Jeff Leist co-founded Microworx Computer Sales & Service Computer Sales & Service in 1994, establishing it as a trusted IT provider in Rochester. He and his wife Kay built the company's reputation for quality service before retiring in 2021. Their legacy continues through strategic leadership transitions while preserving core values.

Kay Leist partnered with Jeff to launch Microworx Computer Sales & Service Computer Sales & Service in 1994. Through strategic growth, they became a regional leader in computer sales and IT services. After 28 successful years, the couple retired in 2021, ensuring the business continued under new ownership committed to their founding principles.

We provide managed services including network monitoring, cloud backups, and endpoint protection tailored for small business operations in the Rochester area.

Yes, our technicians service Windows, Mac, and Linux desktops, laptops, and servers with both carry-in and on-site repair options.

Our team consists of certified IT professionals with extensive local experience serving Rochester businesses and residents since 1994.

We primarily recommend Lenovo ThinkPad and ThinkCentre products but offer various brands with customized configurations to meet specific needs.

Yes, we provide urgent service for critical systems with on-site support available for businesses requiring immediate technical assistance.

Staff has attitude problems! Called them the first time, call was answered by this person named Kevin, who seemed very uninterested and was promised I would hear back from them about a motherboard change for a desktop. They never got back to me. I thought fine, they might have forgotten due to a lot of customers. Second call, a nice gentleman noted my requirements and promised to follow up. Unfortunately, I didn't hear back again.

I called the third time and Kevin answered again and said there was no record of my inquiry and that THEY HAD MORE IMPORTANT ISSUES TO ATTEND TO AND THEY WOULD GET BACK WHEN THEY HAVE TIME. I can't fathom how on Earth they can make a customer feel like their issue is less important and I was just stunned. They could have just respectfully said that the waits are long and our technicians are currently working on orders ahead of me.

I took my business to Pod Computers instead and got my beautiful custom build done there perfectly and was treated with care and respect. Learn to treat your customers respectfully, no matter the scale of their request!

Walked in to buy a cpu cooler a week ago. Besides the fact that it cost literally twenty dollars more than online, I waited for someone to check me out for ten minutes during which time I heard an employee flat out lying to a customer to sell a license for Webroot Antivirus which the customer absolutely didn't need. Giving false information to a customer about Windows Defender. When someone finally came to ring me out, I set the cooler down on the counter and took my wallet out and this lady just literally stared at me for thirty seconds. Finally, I said "isn't this a store?

I'd like to buy this" she responded with "Sorry, I didn't see you." I don't mind paying a mark up to buy local but this mark up is ridiculous especially if this is the kind of service you're going to receive. I had a few other things to purchase but after that experience, nah no thanks.

Simply the best. Very accommodating, professional, knowledgeable and know how to fix things. I've been using them for 27 years to build multiple computers, sell me appropriate accessories and fix things microsoft updates ruined, along with virus removal. No need to go anywhere else

They did nice work in a reasonable time frame and at a reasonable cost. And they didnt try to up-sale me for something I didnt need for a repair i brought it. Because of that, when i need a new machine, i'll go to them instead of Best Buy, etc.

Two different times over the course of a week they received calls wanting to buy a new system. And no call back for over a week after the first call. I have built MANY systems from thier business as well as bought many parts over the many years. I guess the little guy doesn't matter now that have gotten big. I'll take my business elsewhere.

This group is amazing! I've had a lot of different computer issues over the years, including a hard drive crash. They have always solved every problem and can explain what's going on in a language the ordinary person can understand. The prices are great too! I'd never buy another computer from anyone other than them. For about the same price, you can get a computer built to your specifications. So why order one online and have to try to figure it out yourself? Definitely recommend 100%!