Business Details
36 Years
experience
Global IT Maintenance & Hardware Support Services
Established in 1990, XS International has pioneered independent IT hardware lifecycle support and services for enterprise clients globally. Our expertise spans IT maintenance, hybrid hardware support, secure IT asset disposition, and data center relocations, serving 10,000 customers across 165 countries. With direct operations in 30 countries and 45 global offices, we specialize in extending the life of legacy IT infrastructure while reducing costs through customizable, R2v3-certified solutions. Backed by ISO9001:2015, ISO14001:2015, and ISO45001:2018 certifications, we adhere to the highest standards of quality, environmental responsibility, and occupational health and safety. Recognized by Gartner and trusted by the U.S. Department of Defense, federal agencies, and the Top 10 Federal Systems Integrators, XS International combines deep technical expertise with innovative systems like our Automated Network Infrastructure Assessment and ServiceNow-enabled support. Our leadership team, with over 20 years of OEM experience, drives continuous improvement in IT lifecycle services, ensuring compliance with SAE AS5553, NIST SP 800-171, and DoD 5220.22-M standards.We maintain a global inventory of 850,000 items and deliver 235,000 spare parts annually, supported by 45 offices and 370 stocking locations. Our hybrid maintenance model addresses Cisco Smart Licensing challenges, offering 100% entitlement compliance through the Cisco Lifecycle & Asset Assurance program. With a 30-year legacy of innovation, we remain committed to solving complex IT lifecycle needs while prioritizing client-centric solutions.
Services
IT Maintenance
Server Maintenance
Networking Maintenance
IT Asset Disposition
Data Center Relocations
Cisco Lifecycle Assurance
Government IT Support
Hardware Repair
SmartHands
IMAC Services
Details
- Year established: 1990
Highlights and features
- 30 years of experience pioneering independent IT hardware lifecycle support since 1990
- Global presence with 45 offices and 370 stocking locations across 30 countries
- R2v3-certified IT asset disposition and ISO9001/14001-certified quality standards
- Recognized by Gartner as a disruptor in independent hardware maintenance
- Compliant with DoD 5220.22-M wiping standards and NIST SP 800-171 requirements
Associations and certifications
- SERI R2v3
- ISO9001:2015
- ISO14001:2015
- ISO45001:2018
- SAE AS5553
- GSA Schedule 70
Services
IT Maintenance
We offer hybrid IT maintenance services for servers, storage, and network hardware. Our solutions reduce costs by maintaining legacy equipment beyond OEM support dates while ensuring compliance. Clients benefit from customizable service levels and global spare parts availability.
IT Asset Disposition
Our R2v3-certified ITAD services include secure data destruction, recycling, and remarketing. We handle assets through compliant processes meeting NIST SP 800-171 and DoD 5220.22-M standards. Services span North America, EMEA, LATAM, and APAC regions.
Data Center Relocations
We manage complete data center relocations with minimal downtime. Services include equipment packing, transportation, and recommissioning. Our SmartHands team provides on-site technical support during transitions across global locations.
Cisco Lifecycle Assurance
This specialized program addresses Cisco Smart Licensing challenges. We ensure 100% entitlement compliance while maintaining hybrid hardware environments. Services cover switches, routers, and infrastructure beyond OEM end-of-life dates.
Government IT Solutions
We provide compliant IT lifecycle services to federal agencies under GSA Schedule 70. Our offerings include hardware maintenance, asset management, and secure disposition meeting DoD and NIST standards for government systems.
Questions
What IT hardware maintenance services do you offer?
We provide hybrid hardware maintenance for servers, storage, and network infrastructure including Cisco, Dell, HP, IBM, and NetApp equipment. Our services extend beyond OEM support dates.
Do you specialize in government IT support?
Yes, we serve 42 federal agencies and all Top 10 Federal Systems Integrators with compliant IT lifecycle services under GSA Schedule 70 SIN 811212.
What certifications do you hold?
We maintain R2v3, ISO9001:2015, ISO14001:2015, ISO45001:2018, SAE AS5553, and DoD 5220.22-M compliance standards for quality and environmental safety.
How do you handle IT asset disposition?
Our ITAD services include secure disk wiping, destruction, resale, and recycling through R2v3-certified processes available in North America, EMEA, LATAM, and APAC.
Do you support legacy hardware maintenance?
We specialize in maintaining end-of-life/end-of-support hardware beyond OEM timelines, including supercomputers and legacy enterprise systems.
What geographic regions do you cover?
We operate in 165 countries with direct presence in 30 countries, 45 offices, and 370 stocking locations globally.
Videos
Reviews (1)
Jonathan Foster
Jun 08, 2022
Report
These people are top notch! I would give them 6 out of 5 stars if I could. They have gone above and beyond to pickup our electronics for proper data destruction and recycling. Their team is well equipped with everything that could make pickup easier. They came from Alpharetta themselves to our site over 2 hours away to pick our stuff up. David R. and Justin C. are the two gentlemen that have been helping our team out and I'm sure they have plenty of other capable and professional people to help you too!
