Business Details
28 Years
experience
Emergency
services
Trusted IT Services and Business Phone Systems in Conover, NC
ESP has been a trusted provider of IT services, business phone systems, and technology solutions in Conover, NC, since 1998. Founded by Roger Elliott after decades of technical services experience, our family-owned business prioritizes personalized support, honest recommendations, and local expertise. We specialize in VoIP services, network administration, managed print solutions, and IT consulting, serving small to large businesses across multiple industries.As a Silver Partner of GoToConnect and authorized partner of HP, Spectrum, and Cisco, we combine cutting-edge technology with 24/7 USA-based support. Our 24-year track record reflects our commitment to reliability, cost-effective solutions, and prioritizing client needs through flexible service agreements and rapid response times.
Services
VoIP Services
Network Administration
Printer Maintenance
Technology Consulting
Spectrum Internet
Managed Print Services
Off-Site Backups
Unified Communications
Equipment Sales
Laptop Repair
Details
- Year established: 1998
Highlights and features
- We offer 24 years of local IT expertise in Conover, NC
- Our team provides USA-based, personalized technical support
- We guarantee honest recommendations without unnecessary upselling
- We maintain partnerships with industry leaders like Cisco and HP
- We prioritize rapid response times for emergency service calls
Associations and certifications
- GoToConnect Silver Partner
- HP Authorized Partner
- Spectrum Business Channel Partner
- Cisco Partner
- Trend Micro Channel Partner
What people say
Exceptional full-service IT support
Extremely fast installations
Top-notch customer service
Saved us thousands annually
Knowledgeable and responsive team
Services
VoIP Services
Our VoIP solutions deliver reliable business communication with features like call forwarding, conferencing, and mobile integration. We provide equipment installation, maintenance, and 24/7 support for uninterrupted connectivity. Clients benefit from cost savings compared to traditional phone systems while accessing advanced functionality.
Managed Print Services
We offer comprehensive printer maintenance, supply management, and equipment upgrades for businesses. Our proactive monitoring prevents downtime while maintenance agreements ensure priority service. Clients receive cost-effective solutions for laser printers, large-format devices, and legacy systems across multiple locations.
Network Administration
Our network administration services include server management, security monitoring, and infrastructure optimization. With flexible service agreements, businesses access 24/7 support without full-time IT staff costs. We implement solutions like Trend Micro protection and off-site backups to ensure system reliability and data safety.
Technology Consulting
We provide tailored technology recommendations to improve business efficiency and security. Services include system audits, equipment procurement, and implementation of solutions like GoToConnect VoIP. Our consultants help clients reduce costs while adopting scalable, future-proof technology aligned with operational needs.
Spectrum Internet
We offer Spectrum Business internet plans with speeds from 200/10Mbps to 940/35Mbps, including static IP options. Our bundled pricing combines internet, phone, and TV services with installation support. Businesses benefit from reliable connectivity and dedicated account management for service optimization.
People
Roger Elliott
President
With 30+ years in technical services, Roger founded ESP in 1998 to provide personalized IT solutions. His leadership focuses on honest recommendations and local business support.
Joe Elliott
Vice President
Joining in 2000, Joe expanded ESP's services to include VoIP and managed solutions. He manages client relationships and technical operations across multiple counties.
Questions
What IT services do you offer for small businesses?
We provide network administration, VoIP phone systems, printer maintenance, cybersecurity solutions, and cloud backups tailored to small business needs.
Do you service areas outside Catawba County?
Yes, we serve Gaston, Lincoln, Iredell, Cleveland, Burke counties, and surrounding states with on-site and remote support options.
How quickly can you install a new phone system?
Most business phone system installations complete within 24 hours, including equipment setup and staff training.
What payment options are available?
We offer monthly, quarterly, semi-annual, or annual billing with auto-credit card payments and invoice delivery via email or fax.
Are service contracts required?
No, we offer flexible service options including time-and-materials, maintenance agreements, and managed service plans to suit different needs.
Do you support healthcare and government clients?
Yes, we serve diverse sectors including healthcare providers and government agencies with compliant IT and communication solutions.
Reviews (6)
A. McGinty
Jun 09, 2022
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Great Customer Service! Great Phones, timely assistance when you need a tech to come out and fix your equipment. Highly recommend ESP!
Diana Williams
Dec 24, 2021
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Excellent experience with the ESP team. Joe and his staff are professional and efficient in what they do. They've helped us save money and have offered great in-office support to us when issues arise. We are glad to have a partnership with ESP!
Urriah Wright
Dec 21, 2021
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Wonderful help. The team at ESP is always available to solve any problem our company faces. They offer not only endless IT solutions, but even appropriate insight for business operations when asked. For pressing problems or larger IT milestones, they even make the long drive out to be on site to get it done the same day we report something to them. Hard to find that service anywhere else. 5 stars for sure
Jeff Rogers
Dec 14, 2021
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ESP LLC did a great job of setting up our new office network. Joe communicated with our team and was very helpful. I highly recommend ESP LLC for your phone and network needs.
Carrie Conner
Dec 07, 2021
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I have worked with Joe at ESP LLC for a number of years. I can not say enough about his knowledge and integrity. ESP was able to save my company thousands of dollars annually! I would recommend Joe and ESP to everyone!
Barry Icard
Dec 05, 2021
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I have enjoyed working with them and they have been very helpful with any computer issues. Very quick to respond to my calls. Very knowledgeable.
