Business Details
Emergency
services
Big Solutions for Small Businesses
ESmith IT Consulting IT Consulting has been delivering tailored business phone systems and IT managed services for over two decades. Our expertise lies in providing cost-effective, scalable solutions specifically designed for small businesses, combining advanced technology with personalized support. We offer remote and onsite assistance, proactive monitoring, and a suite of services including VoIP phone systems, network security, and business continuity planning.Our team prioritizes direct, one-on-one support without outsourcing, ensuring clients receive timely, hands-on service. With a focus on reliability and innovation, we serve businesses locally in North Carolina and across the United States, helping them leverage enterprise-grade technology to enhance operations and reduce costs.
Services
Business Phone Systems
IT Solutions
Managed Services
Small Business Virtualization
Business Continuity
Highlights and features
- We offer over 20 years of experience in VoIP and IT solutions for small businesses.
- Our dedicated team provides direct, one-on-one support without outsourcing.
- We leverage enterprise-grade technology used by major corporations at competitive prices.
- Our services include proactive monitoring and 24/7 emergency support availability.
- We guarantee cost savings through tailored solutions and no hidden fees.
What people say
Easy transition
Quick support
Cost-effective solutions
Responsive service
Seamless VoIP integration
Services
Business Phone Systems
Our hosted VoIP systems offer scalable, enterprise-grade communication tools for businesses of all sizes. Features include auto attendants, mobile integration, and web conferencing. These solutions reduce costs while improving collaboration and operational efficiency for small businesses.
Managed IT Services
Proactive monitoring and maintenance ensure optimal network performance and security. Services include virus removal, data protection, and cloud storage solutions. Our team prevents downtime and provides rapid response to technical issues for uninterrupted operations.
Small Business Virtualization
Reduce hardware costs by up to 50% through server virtualization. This service optimizes resource usage and simplifies IT management. Ideal for businesses seeking scalable, cost-effective infrastructure solutions without compromising performance.
Business Continuity
Secure cloud-based backup and recovery solutions protect against data loss from disasters or cyberattacks. Ensures rapid restoration of critical information. Maintains business operations during unexpected disruptions with minimal downtime for small enterprises.
IT Consulting
Customized IT strategy and implementation guidance tailored to business needs. Services include network design, security audits, and technology planning. Helps businesses leverage technology for growth while minimizing risks and operational costs.
Questions
What services does ESmith IT Consulting IT Consulting IT Consulting offer?
We provide VoIP phone systems, managed IT services, virtualization, business continuity solutions, and IT consulting for small businesses.
Do you serve businesses outside North Carolina?
Yes, we offer remote IT and VoIP services nationwide while providing onsite support in Charlotte, Mooresville, and surrounding areas.
Are emergency support services available?
Emergency IT and phone system support is available after hours and on weekends for urgent technical issues.
Can I try your services before committing?
Yes, we offer a 30-day free trial for both IT solutions and phone systems to test our services risk-free.
How do your VoIP systems benefit small businesses?
Our VoIP solutions reduce costs, improve scalability, and include features like mobile integration, web conferencing, and automated attendants for enhanced productivity.
Reviews (6)
DeWitt'S. Outdoor Sports Llc
Apr 12, 2022
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I am very please with eSmith IT. I have the VOIP 4 line system in a rural area with very slow internet speeds. There were a few glitches because of the slow speeds and my Apple Router but eSmith went the extra mile, walked us through the set up and it has worked great since. The system has a ton of professional features that allow us to seem like a BIG TIME corporation, even though we are a small business.
Jeff Graves
Mar 16, 2022
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Great customer service! Always answers personally whenever we have questions or any issues that need resolving. Highly recommend eSmith IT.
Michael McFadden
Feb 17, 2022
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ESmith IT set up our new business with a VOIP phone system including an app for our laptops & phones. It's given us freedom to take calls no matter where we are working. Also, anytime we needed help with the system they were quick to respond. Highly recommend.
Ryan Whalen
Feb 05, 2022
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Extremely pleased with eSmith IT. My company recently updated our phone system and service after 12 years. From our initial contact, Kevin was very helpful and responsive in getting our system quoted and walking us through the most efficient process to make all of the changes we need to make. They were onsite working with our other IT providers during installation and the change over was flawless. Customer service since the install has been amazing, although the need has been minimal our our system has had no issues. I can't recommend them enough!
Daniel Dougherty
Nov 11, 2021
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We needed a new phone system as our business Nortel Phone system went out. Kevin showed me his phone system that was pretty easy and economical. The install was easy and he explained the process to the staff. We also use eSmith IT for any network or IT issues we need. The customer service and response time to an issue is outstanding. Thanks Kevin.
Duane Dahlheimer
Jun 03, 2021
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I have known and worked with Kevin for over eight years. What I love about Kevin is he is very responsive. Every time my staff or I reach out to him by email or phone he response within minutes with what we should do. It is comforting to know that if we do have any questions or concerns we can get a solution in no time at all.
