Business Details
30 Years
experience
Emergency
services
Your Trusted IT Partner in Shelby, NC
Since 1996, Computer Connections has been committed to delivering comprehensive technology solutions for homes and businesses across The Carolinas. Our team of A+ certified technicians brings over 50 years of combined experience in corporate IT service, specializing in proactive managed services, network infrastructure, and computer repair. We prioritize local service with face-to-face interactions, offering tailored solutions that address both immediate technical challenges and long-term business growth.Our 24/7 system monitoring ensures continuous protection while maintaining cost-effective, predictable pricing models. As business owners ourselves, we understand the importance of reliable technology that supports operational efficiency without requiring clients to become IT experts.
Services
Managed IT Services
Computer Repair
Networking Solutions
Data Backup
VOIP Systems
Drone Marketing
Web Development
Surveillance Systems
Details
- Year established: 1996
Highlights and features
- 27 years of proven experience serving The Carolinas since 1996
- Team of A+ certified technicians with 50+ combined years in IT
- 24/7 proactive system monitoring for business continuity
- Locally owned with face-to-face service and transparent communication
- Guaranteed cost-effective solutions without hidden fees
Associations and certifications
- CompTIA A+ Certified
What people say
Excellent customer service
Very knowledgeable
Fast service
Price was great
Professional and knowledgeable
Services
Managed IT Services
Our proactive managed services continuously monitor business IT systems to prevent issues before they impact operations. With 24/7 system oversight and predictable pricing, we help companies maintain productivity while reducing unexpected technology costs. Our solutions include network security, cloud backups, and infrastructure maintenance tailored to business size and requirements.
Computer Repair
We offer comprehensive repair services for Windows and Apple devices, including laptops, desktops, and mobile devices. Our certified technicians handle virus removal, hardware replacements, and performance optimization with same-day diagnostics. Business clients receive priority service for critical systems while maintaining competitive pricing for both residential and commercial customers.
Networking Solutions
Our networking services create secure, efficient connections for home and business environments. We implement wired and wireless networks, VPN solutions, and infrastructure upgrades to support modern technology demands. With proper configuration and ongoing maintenance, we ensure reliable connectivity across multiple devices while maintaining data security protocols.
Data Backup
We provide secure data backup solutions to protect both personal and business-critical information. Our services include cloud storage implementation, automated backup scheduling, and recovery planning to prevent data loss. With multiple storage options and redundancy strategies, we help clients maintain business continuity during hardware failures or system breaches.
Drone Marketing
Our FAA-certified drone services capture professional aerial footage for real estate, construction, and marketing applications. Using advanced equipment, we create high-resolution videos and images for promotional materials, site surveys, and event documentation. This service provides unique visual perspectives while maintaining compliance with aviation regulations and safety standards.
People
Eddie Winecoff
Owner, Chief Operating Officer
With over 40 years in technology, Eddie understands small business IT challenges. He leads our team of certified professionals to provide reliable technology solutions while allowing business owners to focus on core operations.
Lynne Rockwell
Owner, Chief Chaos Organizer
Lynne brings 20+ years of technology experience, managing technician scheduling and accounting. She builds custom computers and serves as organizational support while maintaining client communication and operational efficiency.
Questions
What IT services do you offer for businesses?
We provide managed IT services, network installations, 24/7 system monitoring, data backup solutions, and cybersecurity protection tailored for small to medium businesses in Shelby, NC.
Do you offer emergency computer repair services?
Yes, we provide emergency repair services for both residential and business clients with 24/7 system monitoring and rapid response for critical IT issues.
Are your technicians certified?
Our team consists of A+ certified professionals with over 50 combined years of experience in corporate IT solutions and computer repair services.
Do you service both home and business customers?
Yes, we offer technology solutions for both residential clients and commercial businesses, including managed services, computer repair, and network infrastructure.
What payment methods do you accept?
Please contact our office directly for current payment options as this information wasn't specified in our available documentation.
How can I track my computer repair?
We provide repair tracking through our support page, allowing customers to monitor their service status from diagnosis to completion.
Reviews (6)
Sandra Brink
May 20, 2022
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Great service! Mike was very nice and took care of what I needed done on my computer. I wouldn't hesitate to use their service again should the need arise.
Conique Williams
May 18, 2022
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I had to take my lap top back twice also they kept raising the price of how much it would be to get it fixed
Donita Ware
Apr 21, 2022
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Computer Connections is an absolutely wonderful business to work with! They have ALWAYS been prompt and courteous when our office has called upon them with multiple different issues. Eddie and his staff are eager to help and every single person that I have dealt with over the phone or who has been to our office, has been knowledgeable, courteous and patient with me. We are so fortunate to have them in Shelby!
Robert Bodwell
Apr 06, 2022
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Very nice and helpful employees, they explained everything I needed to know without treating me like I'm dumb just because I didn't know what was wrong with my computer. I will be using their services from now on and highly recommend them to anyone else who isn't computer savvy.
Deborah Hamrick
Mar 08, 2022
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They had my computer a laptop for over a week I called and the guy said it was on the table to be worked on. Waited over a weekend and then went back they had not touched it. First of all to tell a lie and say it was on the table and they were working on it on a Thursday morning and then when I went back on Saturday it has not even been touched. Not good service no customer satisfaction.
Dean Lutz Groove Master
Dec 20, 2021
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There aren't many Local Computer Shops open anymore, however Computer Connections has been around for years. The Store Has changed as it's Services has changed with the years. I take my phones to the store for Battery and Screen Replacements. They also provide Networking Service Ave wiring for Homes and Businesses, My Builder did a terrible job running the Network Cables and didn't even place Cat 6 Connectors on the Cables so Not Knowing who to turn to I decided to reach out to Computer Connections and they were out there 24 hours later and fixed everything that was wrong! The Tech even relabled every Network Cable for future service. Price was reasonable and the tech cleaned up any mess that was made from the work. Very Professional!
