Business Details
35 Years
experience
Emergency
services
Your Trusted Partner for IT Services & Computer Repair Solutions
Established in 1991, Etherion is a veteran-owned technology service provider dedicated to delivering reliable computer repair and tech solutions for homes and businesses across East Tennessee. Our team of skilled professionals specializes in virus removal, hardware diagnostics, network optimization, and web services, serving Blount, Knox, Loudon, and Monroe Counties with personalized attention. We prioritize on-site assessments to accurately diagnose issues, offer remote support for convenience, and maintain transparency throughout our process.With decades of combined experience, we focus on simplifying complex technology challenges while ensuring data security and system efficiency. Our commitment to meticulous service has earned us long-standing trust in the communities we serve.
Services
Computer Repair
Virus Removal
Data Backup
Network Design
Web Hosting
SEO Consulting
Remote Support
Business Tech Consulting
Details
- Year established: 1991
Highlights and features
- Veteran-owned with 30+ years of local service experience
- Offer on-site diagnostics and remote support options
- Provide transparent pricing with no delivery fees
- Specialize in cross-platform solutions for Windows and Mac
- Maintain deep community knowledge across 4 Tennessee counties
What people say
Fast repairs
Knowledgeable staff
On-site visits
Patient explanations
Reliable service
Services
Computer Repair
Our certified technicians diagnose and fix hardware/software issues for Windows and Mac systems. We handle screen replacements, hard drive recovery, and performance optimization. Serving homes and businesses in East Tennessee with on-site assessments and transparent repair processes.
Virus Removal
We eliminate viruses, ransomware, and other malicious software while securing systems against future threats. Our process includes complete system scans, threat removal, and security protocol implementation. Available for both personal computers and business networks.
Business Tech Consulting
Customized technology solutions for small businesses including network design, email systems, and workflow optimization. We help implement servers, NAS devices, and remote monitoring tools to enhance operational efficiency and data security.
Web Hosting
Reliable web hosting solutions with domain registration and site management tools. We provide easy-to-use platforms for content updates, email account management, and SEO optimization to maintain professional online presence for businesses.
Remote Support
Secure remote diagnostics and troubleshooting for common computer issues. Available for software configuration, system updates, and basic training sessions. Reduces downtime while maintaining data security through encrypted connections.
Questions
What service areas do you cover?
We serve Blount, Knox, Loudon, and Monroe Counties including Maryville, Alcoa, Knoxville, and surrounding communities with pickup/drop-off and on-site services.
Do you offer remote computer support?
Yes, we provide secure remote diagnostics and troubleshooting for software issues, system updates, and configuration problems using encrypted connections for convenience.
What computer brands do you service?
We work with Windows PCs, Apple Macs, and various peripheral devices. Our technicians have experience with most major computer brands and operating systems.
Are there diagnostic fees?
A small diagnostic charge applies if repairs aren't completed, but we offer free initial phone consultations to assess your needs before scheduling service.
Can you help with business technology needs?
We provide network design, server implementation, and IT strategy consulting for small businesses, including email systems, remote monitoring, and workflow optimization solutions.
Reviews (5)
Brittany Reneau
Apr 07, 2022
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Don was very nice and helpful! He explained everything he did and went out of his way to help with my pc! This store definitely deserves 5 stars!
Athena Guinn
Feb 11, 2022
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Best computer repair around! He took the time to carefully explain the details to me. I had my computer fixed the same day! And I picked it up at a close location to my house. If you're looking for someone who puts your best interest first, choose Don.
Dr. Wow
May 06, 2021
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Called Don Lewis to address some issues with my desktop and phone. He came out to my place that day. We talked through my concerns and he walked me through a security checkup, provided tools and shared resources to keep me going online with peace of mind. Highly knowledgeable and professional.
Oliver Edmiston
Dec 11, 2020
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Don is by far the only person for repairs I will go to. He's courteous, prompt, and is an expert. My PC was fixed-and even running better than before-in the time it takes other companies to respond to an initial call. He's an awesome guy-and an even more awesome repairman.
R. Clark
Nov 02, 2020
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Don did a terrific job helping me set up my new computer after the old one died unexpectedly. Very knowledgeable and responsive, I'd highly recommend him!
