Business Details
22 Years
experience
Emergency
services
Your Trusted Managed IT Services Provider in Knoxville, TN
Founded in 2004, GetMorePC was established with a clear mission: to empower small and medium-sized businesses by leveraging technology as a strategic advantage. Our journey began as a traditional break/fix IT provider, but through years of evolution and client feedback, we transitioned to offering comprehensive managed IT services tailored to the unique needs of businesses in the legal, healthcare, manufacturing, and financial services sectors. We specialize in building and maintaining technology systems that directly contribute to our clients' revenue generation, ensuring their operations remain secure, efficient, and future-ready. Our team of experts provides outsourced IT solutions that combine affordability with 24/7 local support, eliminating the need for businesses to maintain costly in-house IT departments.With active community ties and a family-oriented approach, we prioritize understanding each client's specific challenges to deliver personalized technology strategies. Our commitment extends beyond technical solutionswe aim to alleviate technological stressors so our clients can focus on growing their businesses and personal lives. Through proactive monitoring, advanced security protocols, and disaster preparedness, we serve as a trusted technology partner for businesses across the Knoxville metropolitan area and surrounding counties.
Services
Managed IT Services
Antivirus Protection
Data Backup Solutions
Patch Management
Remote Access Setup
Network Security
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of experience in managed IT services for SMBs
- Our team provides personalized, local support tailored to business needs
- We implement proactive security measures to prevent data breaches
- Our solutions include 24/7 monitoring and rapid response protocols
- We guarantee daily backup verification and system patch management
What people say
Unmatched customer service
Well-prepared for remote work
Proactive security measures
Reliable backup solutions
Expert technical knowledge
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance of business technology systems. We handle network security, software updates, and technical support to ensure smooth operations. Our proactive approach prevents downtime and security breaches while allowing businesses to focus on core activities without IT concerns.
Managed Antivirus
GetMoreCare Managed Antivirus offers enterprise-grade protection with daily monitoring of all office devices. We install, update, and manage advanced antivirus software to block malware, ransomware, and other cyber threats. Our proactive defense system prevents virus outbreaks that could compromise sensitive business data and operations.
Managed Backup
Our managed backup solution ensures critical business data remains protected with daily verification and secure storage. We handle complete system backups, document protection, and recovery planning. Automated monitoring alerts us to any backup failures, ensuring your information remains accessible during emergencies or system failures.
Patch Management
GetMoreCare Patch Management keeps over 200 software programs updated across your network. We automatically apply security patches, verify successful implementation, and block problematic updates. This service protects against vulnerabilities while maintaining system stability and performance for all managed clients.
Network Security
Our managed network security service protects all connected devices through continuous monitoring and threat detection. We implement secure access controls, wireless network protection, and intrusion prevention systems. Regular security assessments help identify vulnerabilities before they become business-critical issues, ensuring comprehensive protection against cyber threats.
People
Daniel Buchanan
Founder
Daniel Buchanan founded GetMorePC in 2004 with a vision to make professional IT services accessible to small businesses. He transitioned the company from traditional repair services to comprehensive managed IT solutions, focusing on security and business continuity. With deep roots in the Knoxville community, Daniel leads a team that prioritizes personalized service and technological innovation.
Questions
What managed IT services do you offer for small businesses?
We provide comprehensive managed IT services including network security, data backup, antivirus protection, patch management, and remote access solutions tailored to small business needs.
How do you ensure business data security?
We implement proactive security measures including daily monitoring, managed antivirus software, network threat detection, and regular system patching to prevent data breaches and cyberattacks.
Can you help with business continuity planning?
Yes, we offer backup solutions with daily verification, disaster recovery protocols, and secure remote access to maintain operations during unexpected disruptions.
Do you support local businesses only?
While our office is in Knoxville, TN, we serve businesses throughout the metropolitan area and surrounding counties with on-site and remote IT support.
How do you handle software updates and patches?
Our managed patch management service automatically updates over 200 programs, verifies successful implementation, and blocks problematic updates across your entire network.
Reviews (6)
Bailey Schiermeyer
May 17, 2021
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My company has used GetMorePC's services for several years, and we couldn't be more pleased. When the pandemic happened and other businesses were scrambling to create plans for their employees to work remotely, our company was ten steps ahead. Our business was already operating with a sound infrastructure, so we lost no time. We were able to continue working efficiently and safely from home. Daniel is also super responsive. When an IT issue pops up, all it takes is a quick email and he is on it! I would give GetMorePC ten stars if I could.
Laura Metcalf
May 09, 2021
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Daniel and the guys at Get More PC have kept our office system straight for years. They are always super-fast to help when we need them and are very reasonable ($). Would highly recommend them for any size project.
Kim Hinton
Apr 21, 2021
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GetMorePC has been the perfect solution for our companies. They handle all our IT needs without having to have a full time employee. When problems arise they never disappoint. Always fast and reliable. We are extremely happy and satisfied with GetMorePC.
Gary Buchanan
Mar 29, 2021
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Thank you Daniel and your tech staff for cleaning up and speeding up my Laptop. Excellent work and courteous service!
Therese Steele
Feb 16, 2021
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Always professional and quick to get the job done! Proud to work with this team, have and will continue to refer others to them!
Adam C.
Jan 16, 2021
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Daniel and his team provide fantastic technical expertise with the touch of personalized care you only see from a locally owned and operated business. Whatever your IT needs may be, big or small, they get the job done. I highly recommend contracting them today so they can help keep you up and running, all in a secure manner.
