Business Details
Emergency
services
Trusted IT Support & Managed Services for Connecticut Businesses
Now IT Works has been delivering premier IT security and strategic solutions to Connecticut businesses for over two decades. Founded on the principle of combining personalized service with proactive strategy, we specialize in managed IT services, cloud strategies, and business continuity planning tailored to small businesses across diverse sectors. Our team of certified professionals prioritizes client needs, offering 24/7 emergency support, cybersecurity expertise, and customized technology consulting.With a focus on long-term partnerships, we empower clients through robust data protection, staff training, and project management capabilities. Recognized for our local, U.S.-based help desk and client-centered approach, we ensure businesses maintain operational efficiency while mitigating technological risks. Our three-pronged methodologystrategy, support, and securitypositions us as a trusted extension of our clients' teams.
Services
Managed IT Services
Cloud Strategies
Business Continuity
InControl Playbook
Project Management
Technology Consulting
Cybersecurity
Data Backup
IT Consulting
IT Support
Highlights and features
- We offer 20+ years of experience in tailored IT solutions for small businesses.
- Our team provides proactive cybersecurity strategies and real-time threat mitigation.
- We guarantee personalized service with local, U.S.-based support experts.
- Our three-pronged approach ensures comprehensive IT strategy, support, and security.
- We deliver customized technology consulting aligned with business growth objectives.
What people say
Quick resolution
Reliable support
Personalized service
Proactive strategy
Knowledgeable team
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance of your technology infrastructure. We proactively address issues before they disrupt operations, ensuring seamless performance for businesses in Connecticut. With 20+ years of expertise, we deliver customized solutions that align with your specific industry needs while maintaining robust cybersecurity protocols.
Cloud Strategies
We design secure cloud strategies that enhance business flexibility and data accessibility. Our solutions include hybrid cloud integration, off-site backups, and cybersecurity-hardened email systems. By leveraging redundancy across multiple locations, we ensure uninterrupted access to critical business data while minimizing physical infrastructure costs for small enterprises.
Business Continuity
Our business continuity plans protect against operational disruptions through redundant systems and staff training. We implement cloud-based failover solutions and develop customized response protocols to maintain productivity during emergencies. This includes scheduled drills and documented procedures to satisfy insurance and regulatory requirements for Connecticut businesses.
InControl Playbook
This comprehensive cybersecurity framework prepares businesses for cyber incidents through vulnerability assessments and incident response planning. We document security policies, enforce multi-factor authentication, and provide evidence-based compliance documentation. The playbook ensures businesses can demonstrate due diligence during audits or insurance claims while minimizing breach recovery time.
Project Management
We manage complex IT projects from planning to execution, including cloud migrations and office relocations. Our structured approach includes timeline development, stakeholder communication, and milestone tracking. With dedicated support throughout implementation, we ensure technology transitions align with business objectives while maintaining operational continuity during changes.
People
Chris Meacham
President
Founder with 20+ years of experience guiding small businesses through technology challenges. Specializes in strategic IT planning and cybersecurity, prioritizing client education and personalized solutions.
Questions
What industries do you specialize in?
We serve Connecticut small businesses across sectors including manufacturing, financial services, nonprofits, and professional services.
Do you offer emergency IT support?
Yes, we provide urgent assistance outside business hours with a real support expert available immediately.
How do you handle cybersecurity?
We implement multi-factor authentication, continuous monitoring, and customized security plans to prevent breaches and data loss.
What cloud solutions do you offer?
We provide secure cloud email, data storage, and hybrid infrastructure solutions with built-in redundancy and compliance features.
Can you help with technology projects?
Yes, we manage full project lifecycles including planning, implementation, and staff training for IT transitions and upgrades.
Reviews (4)
Sherry Sellers
Jan 28, 2022
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I have made contact with both Mikaela James and Teddy Wang. Both are very friendly and professional and have assisted me with matters in which I assist, in a volunteer position, with Our Companions Animal Rescue. They understand the issues and have always been able to resolve any matter I have brought before them!
Stephanie Farina
May 18, 2021
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Chris and the NIW team are such a pleasure to work with. Always kind, helpful and professional. They were an integral part of our HQ office move. Their partnership and know-how made the IT portion a breeze to manage. We had 0 issues once we opened the doors to our employees. Additionally, the team partnered directly with me to optimize our infrastructure resulting in a more efficient, organized workplace. I would recommend their team to any business looking for more than a 3rd party IT consultant and rather a partner that is invested in your business.
Parker Elmore
Oct 25, 2020
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Been working with Chris Meacham & Now it Works for many years. A great team & very responsive. In a world where cyber security matters, we're grateful to have the NIW team on our side. 5 stars!
Bronson Toronto
May 17, 2019
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Excellent customer service and staff. Our company had an internet outage and they fixed it incredibly quickly.
