Business Details
26 Years
experience
Emergency
services
Trusted IT Services & Computer Repair in New London, CT
Founded in 2000, we began with a vision to connect people to the internet and each other through innovative networking solutions. Over two decades, we've evolved from providing wireless internet access in New London, CT to becoming a trusted IT partner for businesses across Connecticut and beyond. Our expertise spans immediate-response technical support, remote management, and industry-specific IT solutions for accounting, dental, legal, medical, and professional offices.We prioritize rapid service delivery, offering same-day on-site visits when needed and 24/7 remote assistance through our helpdesk. Our partnerships with industry leaders in backup solutions ensure data integrity for clients ranging from small practices to multi-location corporations. We maintain a strong commitment to community relations while continuously expanding our capabilities in cloud services, cybersecurity, and technology infrastructure management.
Services
Computer Repair
Remote Support
Managed Backup
Email Services
Network Security
Details
- Year established: 2000
Highlights and features
- Immediate-response support with same-day service availability
- Industry-specific IT experience in medical, legal, and professional offices
- Proactive remote management and monitoring capabilities
- Established partnerships for secure offsite data backup solutions
- 24 years of proven expertise serving Connecticut businesses
Services
Computer Repair
We diagnose and repair all makes and models of computers for businesses in New London, CT. Our technicians handle hardware failures, software issues, and operating system problems while providing cost-effective solutions. Clients receive expert guidance on whether to repair or replace equipment based on their specific needs and budget constraints.
Remote Support
Our remote access support provides immediate technical assistance for Connecticut businesses experiencing technology outages. Using secure remote connections, our team resolves issues with network systems, software applications, and cloud services. This service minimizes downtime while maintaining HIPAA compliance for medical and legal clients.
Managed Backup
We implement secure offsite backup solutions for businesses across Connecticut. Our partnership with industry-leading providers ensures data integrity and recovery capabilities for critical business information. Services include backing up individual computers, entire networks, cloud storage, and email systems with rapid recovery options.
Email Services
We provide secure email solutions through Google Workspace and Microsoft 365 platforms for Connecticut businesses. Our services include company-branded email systems, spam filtering customization, and integration with collaborative tools. Clients receive complete data backup and compliance support for regulatory requirements like FOIA.
Network Security
Our network security services protect Connecticut businesses through advanced spam filtering and threat prevention. We implement enterprise-grade security measures while allowing customized filtering options for specific business needs. Our solutions maintain compliance with industry regulations while ensuring uninterrupted access to critical business communications.
Questions
What IT services do you offer for medical practices?
We provide HIPAA-compliant IT support for medical offices including EMR system maintenance, diagnostic equipment integration, and practice management software support.
How quickly can you respond to IT emergencies?
We typically respond to Connecticut clients within an hour for on-site service, with immediate remote assistance available through our helpdesk.
Do you support law firms with technology needs?
Yes, we specialize in legal practice management systems like Amicus and Clio, along with secure document management solutions for law offices.
What backup solutions do you provide?
We offer managed backup services through industry-leading providers, protecting data across computers, networks, servers, and cloud platforms with rapid recovery options.
Can you help with business email setup?
We implement secure email solutions using Google Workspace and Microsoft 365 platforms, including spam filtering and compliance features for Connecticut businesses.
Do you serve businesses outside Connecticut?
While based in New London, CT, we serve clients throughout Connecticut and have extended our services to businesses beyond the state as needed.
Reviews (4)
Dustin Maurice
Apr 21, 2021
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When my office computer went down and the business came to a skreaching halt bob from inet had us back up and running by the end of the day and turned a very scary situation into nothing to stress about thanks again Bob
Taha Altareb
Jun 21, 2018
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Great service. Fast response. 20 minutes after calling they were at my store and fixed my problem in 15 minutes. I've had this problem for a couple days, tried different routers, called my internet provider, and even spoke with Netgear tech for 3 hours and could not get the problem solved. Once the tech from INET came, he knew what to do, what the problem was and explained to me what was going on. Would definitely recommend to anyone and would call them again.
Keith Turner
Oct 29, 2017
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Bob and his team at iNet are hands-down the best in the business. Always available and always willing to help. COuldn't find a better company, even if you tried.
Bridget Morrissey
Oct 22, 2015
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Bob Peterson and his crew at Inet Consulting are true professionals. They set up a 7 station network for us in New London and it worked fabulously. I highly recommend Inet Consulting for your computer networking needs.
