Business Details
29 Years
experience
Emergency
services
Managed IT Services in Connecticut | ASG Information Technologies
Founded in 1997, ASG Information Technologies has established itself as a trusted provider of comprehensive IT solutions for businesses across Connecticut and New England. Our mission centers on transforming IT investments into strategic assets that drive productivity, profitability, and security for our clients. With over 25 years of industry experience, we deliver managed IT services, cybersecurity solutions, and technology consulting tailored to the unique needs of small and mid-sized enterprises. Our approach combines proactive network monitoring, documented best practices, and a team of seasoned professionals dedicated to minimizing downtime and maximizing operational efficiency.We distinguish ourselves through personalized service, refusing to rely on entry-level technicians or automated support systems. Our commitment extends beyond technical excellence to fostering long-term partnerships, evidenced by our track record of helping hundreds of businesses with 20-250+ computer users achieve their technology goals. Through continuous innovation and adherence to industry standards like HIPAA, NIST CSF, and CMMC compliance, we position ourselves as both a service provider and a strategic technology partner for organizations seeking reliable IT infrastructure.
Services
Managed IT Support
Co-Managed IT Services
IT Consulting
IT Security Solutions
Email Solutions
VoIP Services
Data Backup
Disaster Recovery
Regulatory Compliance
Network Monitoring
Details
- Year established: 1997
Highlights and features
- We provide 24/7 proactive network monitoring with experienced technicians
- Our team holds multiple industry certifications in cybersecurity and IT management
- We guarantee predictable IT costs with documented service level agreements
- We implement automated backup and disaster recovery solutions
- We offer customized compliance solutions for regulated industries
Associations and certifications
- HIPAA
- NCUA
- NIST CSF
- CMMC
- DFARS
- ITAR
What people say
Quick response times
Seamless network integration
Proactive security measures
Knowledgeable staff
Reliable IT solutions
Services
Managed IT Support
Our managed IT services provide continuous monitoring and maintenance of business technology infrastructure. We offer 24/7 network oversight, automated patch management, and proactive system optimization to prevent downtime. Our Connecticut-based clients benefit from dedicated technicians who understand their specific industry requirements and compliance needs. The service includes regular performance reporting and strategic technology recommendations to align IT with business objectives.
IT Security Solutions
Comprehensive cybersecurity protection combining advanced threat detection with compliance-focused implementation. We deploy intrusion prevention systems, endpoint encryption, and multi-factor authentication while maintaining HIPAA and NIST compliance. Our Connecticut clients receive regular vulnerability assessments and employee security training to address evolving cyber threats. The service includes incident response planning and dark web monitoring for complete digital asset protection.
Co-Managed IT Services
This collaborative solution extends internal IT teams with our specialized expertise. We provide strategic guidance while handling day-to-day technical operations. Connecticut businesses gain access to enterprise-level security tools and compliance frameworks without full outsourcing. The service includes vCIO support, technology roadmap development, and scalable resource allocation to match organizational growth and changing technology requirements.
Data Backup & Recovery
Enterprise-grade backup solutions combining on-site and cloud storage with automated encryption. We implement rigorous testing protocols to ensure rapid data restoration during system failures. Connecticut clients benefit from customized recovery time objectives and regular compliance audits. The service includes business continuity planning to maintain operations during extended outages or cyber incidents.
IT Consulting Services
Strategic IT consulting focused on aligning technology investments with business growth objectives. We conduct comprehensive infrastructure audits and develop customized technology roadmaps. Connecticut organizations receive expert guidance on digital transformation, compliance frameworks, and emerging technology adoption. The service includes quarterly strategic reviews and budget forecasting to optimize IT spending effectiveness.
People
Robert Mitchell
Founder & CEO
With over 30 years in IT, Rob founded ASG in 1997. He leads strategic direction while maintaining hands-on involvement in client relationships. His entrepreneurial approach combines technical expertise with business acumen to deliver practical technology solutions for Connecticut businesses.
Ryan Kreger
President
As President, Ryan oversees business development and client services. With a background in systems administration, he focuses on operational excellence and strategic planning. He ensures consistent delivery of high-quality IT services across all client engagements in Connecticut and New England.
David Dempster
Chief Information Security Officer
Dave leads cybersecurity initiatives with over 20 years of IT experience. He specializes in threat detection and compliance frameworks, helping Connecticut businesses implement robust security measures while maintaining regulatory compliance with HIPAA and other industry standards.
Chris Hyatt
Senior Network Engineer
With two decades of IT experience, Chris manages complex network architectures. He combines technical expertise with practical problem-solving to optimize network performance and security for Connecticut-based organizations across multiple industries.
Heather Abel
Office Manager
Heather serves as primary client contact, managing support requests and coordinating on-site visits. Her banking background brings financial discipline to operations while maintaining personalized service for Connecticut businesses relying on IT infrastructure.
Questions
What IT services does ASG offer in Connecticut?
We provide managed IT services, cybersecurity solutions, IT consulting, data backup, VoIP systems, and compliance management for Connecticut businesses with 20-250 employees.
How does ASG handle cybersecurity threats?
Our comprehensive security includes intrusion prevention, endpoint encryption, multi-factor authentication, and employee training to protect Connecticut businesses from evolving cyber threats.
Can ASG help with HIPAA compliance?
Yes, we implement HIPAA-compliant IT systems with regular audits, data encryption, and security protocols specifically for Connecticut healthcare providers and related organizations.
What response time can I expect for IT issues?
We guarantee immediate response during business hours with experienced technicians resolving issues before they impact Connecticut business operations.
Do you support businesses outside Connecticut?
While based in Connecticut, we serve clients throughout New England and can provide remote support to organizations beyond our immediate geographic area.
How are IT service costs structured?
We offer predictable fixed-fee plans that include comprehensive IT support, security measures, and network monitoring for Connecticut businesses of various sizes.
Reviews (5)
Julie Neistat
Jun 19, 2022
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ASG Information Technologies is AWESOME! We are a small DoD manufacturing contractor and CMMC/Cyber Security was a big challenge for us. Ryan and ASG broke down the requirements for us and helped to make us compliant and able to continue to quote Department of Defense jobs. Thank you ASG!
Consumers Federal Cu
Nov 18, 2020
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Our Credit Union was looking to change our IT Provider in 2019 and thankfully came across ASG Information Technologies. They provide exemplary IT Services and go beyond what we have experienced in the past. They are extremely responsive, knowledgeable and we are thankful for the working relationship we have forged. We couldn't recommend them enough to potential clients.
Calcagni Real Estate
Nov 13, 2020
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We can't all be tech geniuses, but thanks to the team at ASG Information Technologies, we are now! Since partnering with ASG to handle our company's cybersecurity and network, we've implemented systems that protect our day to day operations as well as our clients. In addition to the high-level IT, the team at ASG is always ready to assist with any questions or concerns and do so in a very responsive, knowledgeable, and efficient manner.
Bill Horton
Oct 13, 2020
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I switched the IT support for my insurance agency to ASG about five years ago. I'm very happy I switched. The company has done a great job helping me manage all aspects of my IT exposures, which is more challenging for us due to legislative and privacy issues. The people at ASG are bright and dedicated, and if I have a problem I can always get a hold of someone quickly, who can explain the issue so I can understand it.
The company also does a great job educating its clients on security issues, and they've helped me avoid a number of scams and traps through the years. I would highly recommend ASG to any company with IT and security needs.
The company also does a great job educating its clients on security issues, and they've helped me avoid a number of scams and traps through the years. I would highly recommend ASG to any company with IT and security needs.
Jennifer DeVivo
Aug 13, 2020
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Love working with ASG, they are always just a phone call away and are knowledgeable to help out. Took my computer in there first thing in the morning thinking it was dead and gone but they had the parts on hand and I had it back in the afternoon. I am sure not all fixes are that quick but they go above and beyond to help out their clients. I would highly recommend them
