Business Details
25 Years
experience
Trusted ERP Consulting Services for Manufacturing & Distribution
Crawford Software is a trusted ERP consulting firm with over two decades of experience delivering tailored software solutions to optimize business operations. Our team of seasoned ERP consultants specializes in SYSPRO and Epicor implementations, upgrades, and support, serving manufacturing and distribution companies nationwide. We combine deep industry expertise with a hands-on, collaborative approach to ensure clients achieve maximum ROI from their ERP investments. Our commitment to innovation, practical problem-solving, and ongoing support has established us as a leader in enterprise software solutions.We maintain rigorous quality standards through documented methodologies and continuous process improvement partnerships with clients. Our team's collective experience spans multiple industries, enabling us to address complex operational challenges with precision. We prioritize client success through transparent communication, customized training options, and 24/7 responsive support that extends beyond implementation phases. Our proven track record demonstrates our ability to minimize business disruption while maximizing system efficiency and profitability for our clients.
Services
ERP Implementation
ERP Upgrades
Consulting
Support Services
Supplier Portal
Buyer Portal
Customer Portal
SYSPRO Solutions
Epicor Solutions
Custom Training
Details
- Year established: 2001
Highlights and features
- We have over 20 years of ERP consulting experience with SYSPRO and Epicor systems
- Our team consists of certified consultants with industry-specific expertise
- We implement proven methodologies that minimize business disruption during upgrades
- We offer ongoing support packages tailored to specific business requirements
- We provide weekend upgrade scheduling to ensure zero business disruptions
What people say
Excellent work & results
True desire to help
Survive and thrive
Proven methodology
Hands-on approach
Services
ERP Implementation
Our ERP implementation services deliver customized solutions tailored to manufacturing and distribution operations. We combine SYSPRO IDEAL and Epicor Signature methodologies with proprietary processes for data migration, workflow optimization, and business process improvement. Our consultants ensure seamless integration with existing infrastructure while maintaining compliance with industry-specific requirements. The implementation process includes comprehensive training programs and post-go-live support to guarantee long-term success.
ERP Upgrades
We specialize in low-disruption ERP upgrades using proven weekend deployment strategies. Our methodology includes documented testing cycles, user training tools, and hybrid on-site/remote support. We handle complex version transitions for SYSPRO and Epicor systems while maintaining operational continuity. Our approach ensures clients gain access to the latest features without compromising daily business functions or data integrity.
Consulting
Our consulting services focus on optimizing ERP systems to align with organizational goals. We analyze existing workflows, identify efficiency gaps, and recommend process improvements that enhance profitability. Our certified consultants provide strategic guidance for system configuration, compliance management, and operational optimization. We maintain an ongoing partnership approach to ensure continuous business process improvement.
Support Services
We offer comprehensive support packages for multiple ERP versions with rapid response times. Our support includes troubleshooting, system maintenance, and performance optimization services. We provide both scheduled and on-demand assistance with options for customized training. Our team ensures systems remain up-to-date with regulatory requirements while maintaining peak operational efficiency through proactive monitoring and maintenance.
Crawford Connect
This integrated portal suite enhances supply chain operations through four specialized interfaces: Supplier, Buyer, Customer, and Customer Service portals. The solution improves collaboration, reduces manual communication, and provides real-time visibility across procurement and customer interactions. Portals can be implemented individually or as a complete suite, with flexible deployment options that adapt to specific business workflows and growth requirements.
People
Steve Carr
Founder and President
With over 20 years leading ERP implementations, Steve established Crawford Software's commitment to practical solutions. He oversees strategic direction while maintaining hands-on involvement in complex client engagements.
Steve Burns
VP Sales and Marketing
Steve directs business development efforts, focusing on matching client needs with tailored ERP solutions. His industry expertise helps position Crawford Software as a strategic technology partner for growing businesses.
Oren Colegrove
VP Services and Support
Oren manages service delivery operations, ensuring high-quality implementation and support services. He oversees technical teams and maintains quality control standards across all client engagements.
Ashwyn Look-Why
Senior Solutions Architect
Ashwyn leads technical architecture design for ERP implementations. With deep expertise in system integration and customization, he ensures solutions align with both current requirements and future growth strategies.
Questions
What ERP systems does Crawford Software specialize in?
We specialize in SYSPRO and Epicor ERP solutions for manufacturing and distribution companies, offering implementation, upgrade, and support services for both platforms.
Do you offer support for existing ERP systems?
Yes, we provide comprehensive support packages for multiple versions of SYSPRO and Epicor ERP systems with rapid response times and customized service options.
Can you help with ERP system upgrades?
We handle complex ERP upgrades using proven methodologies that minimize business disruption while ensuring seamless transitions to newer system versions.
What industries do you serve?
We primarily serve manufacturing and distribution companies across various sectors including food and beverage, automotive parts, electronics, and fabricated metals.
Do you offer weekend implementation services?
Yes, we schedule upgrades and implementations during weekends to ensure zero business disruption, allowing normal operations to continue uninterrupted.
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Reviews (1)
Adwnm Sage
Mar 28, 2016
Report
DO NOT ever go near this company! Their manager Barbara is completely out of control! She verbally assaulted me, my daughter and my wonderful 22 month old grandson due to my grandson making too much noise. Please if you are going to run a company and don't want to be bothered don't rent/own a downstairs cheaply made condo. When she came in to complain she marched in the office left the door opened and asked"does anybody work here". Unsure of why she was there I directed her to the office receptionist.
She then pointed to my grandson and said "that had to stop". I attempted to direct her to me as the office staff was not responsible for my grandsons behavior. Then she proceeded to get in my face and say this has nothing to do with me. At that point my daughter spoke up and stated that if she was going to complain about her son then that most certainly had something to do with us. Her reaction was more anger frightening both my daughter and I fearing some type of attack and not wanting the baby anywhere near this type of behavior. My daughter called the company and Barbara refused to apologize and to transfer her to someone in authority.
She then pointed to my grandson and said "that had to stop". I attempted to direct her to me as the office staff was not responsible for my grandsons behavior. Then she proceeded to get in my face and say this has nothing to do with me. At that point my daughter spoke up and stated that if she was going to complain about her son then that most certainly had something to do with us. Her reaction was more anger frightening both my daughter and I fearing some type of attack and not wanting the baby anywhere near this type of behavior. My daughter called the company and Barbara refused to apologize and to transfer her to someone in authority.
