Business Details
We have been providing professional IT support for businesses in Southeast Iowa since 1998, and Sam and Angie Boyer have owned our company from the very start. Our time and experience have helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology. We are the largest IT company in all of Southeast Iowa, and we are locally owned, allowing us to provide small hometown service with large city resources. With a team of 15 employees, we guarantee a qualified technician will be working to resolve your issue within 5 minutes or less on all calls. If we fail to meet that standard, we hold ourselves accountable and that month's IT support is free. We strive to give our clients enterprise-level services and solutions at prices that work for small businesses.
Our proactive approach means we monitor your systems 24/7 so you can rest easy without worrying about extensive downtime. We take immense pride in being truly unlimited, never charging our clients more for working on equipment or software that someone else provides. We understand that IT can be frustrating, so we commit to saying 'We'll take care of it' and then doing exactly what we say we will do. You will never have to deal with distant account managers or project managers hundreds of miles away, as our entire team is dedicated to delivering fast, friendly, and highly-responsive support. Our goal is to allow company owners to focus on their core business while leaving IT issues to dedicated professionals, bringing a great deal of peace of mind.
Our proactive approach means we monitor your systems 24/7 so you can rest easy without worrying about extensive downtime. We take immense pride in being truly unlimited, never charging our clients more for working on equipment or software that someone else provides. We understand that IT can be frustrating, so we commit to saying 'We'll take care of it' and then doing exactly what we say we will do. You will never have to deal with distant account managers or project managers hundreds of miles away, as our entire team is dedicated to delivering fast, friendly, and highly-responsive support. Our goal is to allow company owners to focus on their core business while leaving IT issues to dedicated professionals, bringing a great deal of peace of mind.
Highlights and features
- We guarantee a 5-minute response time on all calls.
- We have been locally owned since 1998.
- We are the largest IT company in Southeast Iowa.
- We provide an unlimited support model with no extra charges.
- We offer 24/7 proactive monitoring for your systems.
Services
Managed IT Services
Our managed IT services provide comprehensive, proactive support designed to keep your business operational around the clock. We monitor your network 24/7 to prevent extensive downtime and resolve technical issues before they disrupt your workflow. This service allows you to rest easy and focus entirely on your core business while we handle your technology needs.
Help Desk Services
Our Help Desk Services offer direct assistance for network and PC issues, software support, and virus removal. We guarantee that a qualified technician will begin working on your issue within five minutes or less, ensuring your team stays productive. We are committed to resolving your problems quickly so you can get back to work with minimal interruption.
Network Security
We provide robust network security protection designed to keep your unique needs and budget in mind. Our goal is to deliver the best possible defense against cyber threats, which is vital for small businesses that are often the biggest targets in cyberattacks. This service ensures your sensitive data and systems are safeguarded by dedicated security professionals.
VoIP Services
If your current phone system is struggling to keep up with business demands, our Voice over IP services offer a modern solution. We help you upgrade your communication infrastructure to improve efficiency and call quality. Our team manages the entire transition and support, ensuring your new telephone system integrates seamlessly with your operations.
Reviews (7)
Cindy Wolf
Jan 07, 2018
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I have had the pleasure of working with the staff at CURE solutions for 8 years. They are always professional, friendly, and thoroughly attend to the technical problems we encounter, no matter how small. CURE is a wonderful small business that takes customer service very seriously. I highly recommend them for network and personal computing service. You won't be disappointed.
Patty Luckenbill
Dec 30, 2017
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Cure Solutions has been helping our business for many years. They are very professional, friendly and willing to help with any issues we are having. They are quick to respond to our needs and don't stop working until the issue is resolved. We appreciate everything that they do and we would recommend them to anyone that needs IT support! Thanks Cure Solutions for everything that you do for us!
Belinda Colwell
Dec 18, 2017
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I have worked with the staff at C.U.R.E. for several years and can attest they are professional, friendly, knowledgeable and have a quick response time to our IT needs. I rely on them heavily and am grateful for their expertise and proficiency, as well as their partnership. I would not even consider looking elsewhere for service. I have been so impressed by the receptionist's friendliness in the past that I sent accolades to her supervisor. It is refreshing to be treated so courteously and I appreciate being able to do business with them.
Iowa Chad
Nov 30, 2017
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Horrible to deal with. I'm a local business owner wanting to use local businesses for my wifi / network needs. The receptionist was very rude, put me in hold to see if they "wanted my business". She returned to the phone to say they did not. I asked if they offered the type of service I was requesting and she said yes, but they didn't want the business right now. I've never had any past dealings with this business to dictate such an unprofessional response. I guess I won't be doing business with them in the future either. What a joke!
Tamara Dietsch
Nov 14, 2017
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CURE Solutions handles our business IT needs and we are extremely happy with their services. Their employees, from the receptionist to the technicians, are all so professional and truly care about our business needs. We have been long standing customers since 2009 and are happy that CURE Solutions still maintains great service to businesses such as ours. CURE is not after making the MOST money off of customers, they truly realize that customer service is of the utmost importance to their customers. I highly recommend CURE Solutions, keep up the GREAT work!
Monica Hadley
Oct 11, 2017
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CURE solutions really takes care of their customers. No questions are too small and no issues are too large. With over 30 computers in multiple locations, I never even have to think about IT issues anymore. Hiring CURE was one of the best business decisions I made because it allowed all of our personnel to focus on doing their jobs, and allows us to have the IT infrastructure of a much larger company.
Raelynn Dean
Oct 01, 2017
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The company I work for has been a long time customer of Cure Solutions also. We operate 24/7, 365 days a year, and we receive great service from Cure, no matter the time or day. We also have job sites in multiple states, and they will gladly travel to those locations if a situation arises. What makes their service special is that we have one Cure employee who is the lead on our system, and has been for many years.
He has become a member of our work family. But the service doesn't stop with him. He is backed by a staff who does their best to solve our problems in a timely and professional manner. We would recommend this team to anyone with IT needs.
He has become a member of our work family. But the service doesn't stop with him. He is backed by a staff who does their best to solve our problems in a timely and professional manner. We would recommend this team to anyone with IT needs.
