Network Factor

Business Details

22 Years

experience

Emergency

services

Trusted IT Services & Cloud Solutions in Clearwater, FL

Founded in 2004, Network Factor emerged from a vision to revolutionize IT services by prioritizing communication, partnership, and reliability. Our core principles emphasize transparency, client-centric support, and immediate problem resolution. With expertise in telecommunications, cloud computing, and VoIP solutions, we serve businesses nationwide, offering tailored IT strategies that enhance efficiency and security. Our proactive monitoring and rapid response systems ensure minimal downtime, while our commitment to continuous innovation addresses evolving technological challenges. Backed by 12 years of experience, we deliver intelligent solutions for businesses of all sizes, from single-person operations to enterprises with remote teams.

Our focus on secure data management, redundant infrastructure, and personalized service has established us as a trusted partner in IT optimization. We maintain 24/7 emergency support and a 99.999% uptime guarantee through our state-of-the-art data centers. Our team combines technical proficiency with a client-first approach, ensuring seamless transitions to cloud-based systems and customized phone solutions. By eliminating unnecessary sales tactics and rigid structures, we foster long-term partnerships built on trust and measurable results.

Services

Managed IT Services Cloud Computing VoIP Phone Systems IT Consulting Application Streaming

Details

Year established: 2004

Highlights and features

We offer 24/7 emergency technical support with immediate resolution prioritization
Our engineers maintain 99.999% system uptime through redundant infrastructure
We provide customized cloud migration strategies with seamless implementation
Our proactive monitoring prevents 80% of potential IT issues before they occur
We combine 12+ years of experience with personalized service for every client

Website

Update Listing

Services

Managed IT Services

Proactive monitoring and rapid support for business systems. Our engineers resolve issues before they impact operations through remote connectivity tools. Includes 24/7 emergency assistance, hardware/software maintenance, and unlimited technical support. Ensures business continuity with secure off-site backups and disaster recovery solutions.

Cloud Computing

Secure cloud infrastructure with 99.999% uptime guarantee. Provides data protection against hardware failure, theft, and natural disasters. Features redundant power sources, high-speed data access, and seamless migration to cloud-based workstations and servers. Includes expert guidance through implementation and ongoing technical support.

VoIP Phone Systems

Customizable IP phone solutions with unlimited US/Canada calling. Features cloud-hosted systems, advanced call management tools, and soft phone access. Includes toll-free numbers, conference bridges, and real-time call analytics. Designed for seamless transition from traditional phone systems to modern VoIP platforms.

IT Consulting

Expert guidance on IT infrastructure optimization and technology implementation. Focuses on efficiency improvements through network engineering, HIPAA compliance, and distributed wireless solutions. Provides strategic planning for large-scale projects and small business IT requirements.

Application Streaming

Hardware-agnostic application delivery solutions. Enables access to business software suites and office applications through secure streaming technology. Eliminates need for local installations while maintaining performance and data security. Ideal for remote work environments and hybrid office setups.

Questions

What IT services does Network Factor offer?

We provide managed IT services, cloud computing solutions, VoIP phone systems, IT consulting, and application streaming services for businesses of all sizes.

Do you offer 24/7 technical support?

Yes, we provide 24/7 emergency technical support with immediate resolution prioritization through our proactive monitoring systems.

What cloud solutions are available?

Our MyCloud9 platform offers hosted servers, workstations, and phone solutions with 99.999% uptime, secure off-site backups, and remote accessibility.

Can you customize phone systems for businesses?

Yes, we design custom VoIP solutions with unlimited calling, advanced features, and seamless transition from traditional phone systems.

How do you ensure data security?

We use layered security protocols, redundant infrastructure, and secure data centers to protect against unauthorized access and physical threats.

Do you support remote work environments?

Yes, our cloud solutions and application streaming services enable secure remote access to business systems from any internet-connected device.

Reviews (7)

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Cindy Barber

Feb 17, 2022 Report

I worked in IT for years, so know customer service. Network Factor is the best! Friendly, very responsive and professional. I would hire any of them to work with my toughest customers.

Rachel Hafer

May 28, 2020 Report

I love Network Factor! I work in a healthcare setting & I call them just about every day or every other day. They pleasantly find a solution to my issue & teach me how to prevent that future from happening again. I am then able to help others that I work with! Very knowledgeable and helpful. Shout out to Tina & Andrew

Troy Young

Jan 29, 2020 Report

We have been doing business with Network Factor for more than 10 years. They have provided us with a solid work platform and are always quick to find solutions to our ever changing business model especially during the current National Emergency. We were able to quickly get our employees up and working remotely just as if they were still working from our office. This has been vital to our business continuity to which were are extremely grateful.

Sara McGilvary

Oct 31, 2016 Report

Network Factor is the only IT company that is SO GOOD that I feel compelled to write a review. My company has used several IT services in the past which were all the same - very impersonal, worked on their time frame, no matter what the issue or how urgent it was we submitted a ticket and waited and waited and waited. But not with Network Factor! They actually CARE about providing GREAT SERVICE and EXCELLENT IT support! Richard and Matthew establish a personal working relationship with you from the beginning and then STAY with you along with their exceptional staff. Normal, everyday items can still be submitted on a ticket (which they address very quickly), but for urgent issues they actually talk with you and resolve the problem immediately.

They are available 24/7 and never cease to amaze me with the amount of knowledge and expertise they and all of their 'hand-picked' staff possess. Whatever your IT needs are, large or small, basic or complex, I highly recommend Network Factor!

Clearwater Family Dental Office

Mar 26, 2016 Report

We have been using Network Factor for all of our IT needs for about 4 years. They are always there when we need them for anything that may not be functioning correctly. They handle any needs rapidly and they are innovative when it comes to solutions for our future needs.

Terry Wellman

Mar 23, 2016 Report

I have worked with many IT organization throughout my career and can honestly say that Network Factor is the IT company of choice. They understand the true meaning of customer service. Their response times are very prompt and consistent. In addition, they appreciate our organization's desire to automate processes and are always willing to offer their expertise. I highly recommend them.

Andrew Hill

Feb 24, 2016 Report

I have worked in the IT industry my entire career and the personal attention and quality of service that Network Factor provides to their customers far exceeds that of your average IT service provider. Since joining the Network Factor team, it has been an absolute pleasure to work side by side with such knowledgeable, professional and caring team members.