Network Factor's managed IT services contracts offer a unique customer service approach to IT service and includes unlimited telephone and email requests. Our systems engineers are readily available to assist with any issue that may arise. With MyCloud9 you can realize an immediate ROI by reducing the amount of downtime and administration time required to manage your infrastructure effectively. We secure your data on our state-of-the-art cloud infrastructure and provide a protected environment in which to operate your daily business functions and procedures.
Services
About Us
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Network Factor was founded in 2004 by a sole proprietor looking for a better way to do IT. Having experienced the horrors that often come along with the average IT vendor including lack of communication, unavailability, unwillingness to compromise, and overall arrogance it was blatantly obvious that a disconnect between the IT provider and organization management was an unacceptable situation and desperately needed changed.
Managed IT
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Network Factor provides Managed IT Services to remove the burden of managing your own internal systems. We keep your IT infrastructure running like a fine tuned machine. With our remote connectivity tools and proactive monitoring, many issues can be resolved before they even become an issue. We are committed to getting you in-touch with a top-level engineer anytime an unexpected problem does present itself through the course of the day. A simple phone call or email to our engineers can rapidly get your issues resolved, allowing you to continue on with your day.
Cloud Solutions
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The Network Factor MyCloud9 platform is an all-in-one solution to managing every aspect of your business technology needs. We provide Hosted Servers, Workstations and Business Phone solutions all for one low monthly payment. The Network Factor MyCloud9 Services ensures that your vital business information is safe and protected from accidental loss, theft or physical damage.
VoIP Services
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Businesses live and die by their ability to answer, return and manage their incoming calls. Since the first phone lines were installed well over a century ago the modern world has relied on them to perform every function of business from ordering, to supplying, to arranging service calls to calling in payroll.
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