Business Details
27 Years
experience
Emergency
services
Award-Winning Managed IT Services in Wilmington, DE
TechSolutions has been delivering comprehensive IT solutions to small and mid-sized businesses since 1999. Our team of professionals brings over 150 years of combined experience across seven critical IT disciplines including cybersecurity, cloud services, and systems integration. We serve more than 100 clients across diverse industries such as legal, healthcare, and construction, maintaining a 98% client retention rate through our commitment to excellence. Our technicians follow hundreds of documented best practices while participating in ongoing training programs to stay at the forefront of technological advancements. We collaborate with over 30 technology partners to provide enterprise-grade solutions tailored to our clients' specific needs. Our unique approach combines sophisticated management tools with clear communication to ensure maximum uptime and predictable IT expenses.We specialize in simplifying complex technology challenges for office managers and business owners who need reliable IT support without technical jargon. Our proven track record includes helping organizations modernize their technology infrastructure while maintaining strict compliance with industry regulations. Through our proactive managed services model, we help businesses transition from reactive break-fix approaches to comprehensive IT management. Our leadership team brings decades of hands-on experience in both technical implementation and strategic business consulting, ensuring our clients receive solutions that align with their organizational goals.
Services
Managed IT Services
Cybersecurity Solutions
Backup & Disaster Recovery
IT Consulting
Co-Managed IT
Cloud Services
Systems Integration
Network Management
Details
- Year established: 1999
Highlights and features
- 20+ years of proven success in Delaware's IT services market
- 98% client retention rate demonstrates exceptional service reliability
- Partnerships with 30+ leading technology providers for comprehensive solutions
- 24/7 emergency IT support with rapid response times
- Certified technicians maintaining industry-leading expertise through ongoing training
Associations and certifications
- Microsoft
- Novell
- Citrix
- Symantec
- Dell
- VMware
- CompTIA
What people say
Immediate help
Quick resolution
Timely manner
Expeditious assistance
Reliable support
Services
Managed IT Services
Our comprehensive IT management ensures continuous system monitoring, proactive maintenance, and rapid issue resolution. We handle network infrastructure, software updates, and security protocols to maintain optimal performance. This service allows businesses to focus on core operations while we guarantee technology reliability and uptime.
Cybersecurity Solutions
We implement enterprise-grade security measures including threat detection, data encryption, and access controls. Our proactive approach identifies vulnerabilities before they become breaches. We help organizations meet compliance requirements while protecting sensitive information from evolving cyber threats through continuous monitoring and advanced protection protocols.
Backup & Disaster Recovery
Our comprehensive backup solutions ensure business continuity through automated data protection and rapid recovery systems. We implement cloud and on-premise backup options with guaranteed recovery time objectives. This service safeguards against data loss from hardware failures, cyberattacks, or natural disasters while maintaining regulatory compliance.
IT Consulting
We provide expert guidance on technology investments, system optimization, and digital transformation strategies. Our consultants assess current infrastructure and recommend solutions aligned with business goals. This service helps organizations make informed decisions about technology upgrades, cost reduction, and long-term IT planning.
Co-Managed IT
This collaborative approach combines our expertise with internal IT teams to enhance capabilities without full outsourcing. We provide specialized support for complex systems while maintaining existing staff roles. The service includes strategic planning, technical implementation, and knowledge transfer to strengthen in-house IT capabilities.
People
Rick Monnig
President & Co-Founder
With nearly two decades of client-facing experience, Rick leads TechSolutions' operations and strategic direction. He manages day-to-day activities, client consultations, and technology partnerships while mentoring technical staff. His Microsoft and Novell engineering certifications support his hands-on approach to solving complex IT challenges.
Rich Kenney
Vice President & Co-Founder
As co-founder, Rich provides business strategy guidance for IT investments and oversees staff education. He translates technical concepts into business terms for non-technical clients. His extensive certification background and experience as a network administrator at a law firm inform his practical consulting approach to technology solutions.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity solutions, backup and disaster recovery, cloud services, and strategic IT consulting tailored to small and mid-sized businesses.
How do you handle emergency IT situations?
Our 24/7 emergency support team responds immediately to critical IT issues with remote and on-site assistance options available.
Are you experienced with nonprofit organizations?
Yes, we specialize in supporting public housing authorities and other nonprofits with cost-effective technology solutions and compliance management.
What cybersecurity protections do you provide?
We implement advanced security measures including network monitoring, threat detection, data encryption, and compliance with federal regulations.
How do you simplify IT management for businesses?
We use sophisticated management tools and documented best practices to deliver predictable IT expenses and proactive system maintenance.
Reviews (1)
Dave Meredith
Apr 26, 2020
Report
I work in web design services and come in contact with many IT Solutions companies. Few match TechSolutions for their expertise, responsiveness and customer care. I highly recommend this company to any organization looking for Corporate email, genral computer services or managed IT support.
