Business Details
Emergency
services
Your Trusted IT Partner for Proactive Support
At ASON Inc., we believe small businesses deserve enterprise-grade IT support without the complexity or cost. We protect and strengthen the core of your businessyour systems, data, and day-to-day operationswith a shield of proactive support, security, and strategy. Acting as your invisible IT department, we handle everything from cybersecurity and maintenance to user support and cloud solutions. Our mission is to empower small businesses with reliable, forward-thinking technology support that strengthens operations and safeguards growth. We specialize in replacing reactive, unreliable tech support with a proactive, always-on solution that eliminates daily tech headaches.With our CompleteCare Plan, we deliver personalized, 24/7 support for all your technology at one straightforward monthly rate. Our team proactively secures, configures, and manages your computers, networks, servers, cloud platforms, CRM, and websiteall under a single plan. We align every project with your business goals, ensuring minimal disruption while implementing security-first approaches. Our strategic planning, vendor liaison services, and monthly reporting provide peace of mind, allowing you to focus on growing your business confidently.
Services
IT Support
Cybersecurity
Cloud Management
Server Management
Network Monitoring
Backup & Recovery
CRM Support
Website Oversight
VoIP Support
IT Project Management
Highlights and features
- We offer 24/7 proactive IT monitoring and support.
- Our CompleteCare Plan includes enterprise-grade cybersecurity.
- We provide predictable pricing with no hidden fees.
- We act as your dedicated, invisible IT department.
- We align technology solutions with your business goals.
Services
IT Support
Our 24/7 IT support ensures immediate assistance for any technology issues. We provide remote and on-site troubleshooting, system maintenance, and user support tailored to small businesses. Our team proactively monitors infrastructure to prevent disruptions while offering unlimited help desk access for quick resolutions.
Cybersecurity
Comprehensive cybersecurity solutions protect against viruses, malware, and ransomware. We implement real-time monitoring, email security, web filtering, and vulnerability management. Our proactive defense strategies safeguard sensitive data and ensure compliance with industry standards for secure business operations.
Cloud Management
We manage Microsoft 365, Google Workspace, Azure, and AWS platforms to optimize performance and security. Our services include configuration, backup monitoring, and resource optimization. This ensures seamless cloud integration while maintaining robust protection against potential threats.
Server Management
Continuous server monitoring and maintenance prevent downtime. We handle OS patching, backup verification, and resource optimization to ensure reliable performance. Our proactive approach minimizes risks while maintaining system stability for critical business operations.
Network Monitoring
24/7 network oversight protects firewalls, switches, and internet connections. We detect and resolve issues before they impact operations, ensuring uninterrupted connectivity. Regular health checks and security updates maintain optimal network performance for growing businesses.
Questions
What is ASON Inc.'s CompleteCare Plan?
Our CompleteCare Plan offers all-inclusive, 24/7 IT support at a flat monthly fee. It covers cybersecurity, cloud management, server maintenance, and proactive monitoring to ensure reliable technology performance.
Do you provide emergency IT support?
Yes, we offer 24/7 emergency support for critical issues. Contact us at 877-305-2666 for immediate assistance with urgent technology problems or security threats.
What service areas do you cover?
We serve businesses nationwide with local on-site support available in Central and Southeastern Pennsylvania, Baltimore, and the Washington D.C. area.
How are your pricing plans structured?
We offer three tiered plans—Silver, Gold, and Platinum—starting at $99/user/month. Each includes escalating levels of support, from basic IT assistance to unlimited on-site visits and employee training.
Can you manage cloud platforms like Microsoft 365?
Yes, we fully manage Microsoft 365, Google Workspace, Azure, and AWS. This includes configuration, security updates, and performance optimization to ensure seamless cloud operations.
