Business Details
19 Years
experience
Emergency
services
Your Trusted Partner for Portland IT Solutions
Founded in 2007, PCMD has established itself as Portland's trusted provider of comprehensive computer repair and IT solutions. Our team combines deep technical expertise with a commitment to personalized service, serving both small businesses and home users across the Portland metropolitan area. We specialize in virus and spyware removal, operating system overhauls, data recovery, network design, and server maintenance, offering both onsite and remote support options.Our unique approach emphasizes client education alongside technical solutions, ensuring customers understand how to protect and optimize their systems. With 15+ years of local experience, we maintain a 7-day service schedule from 8 AM to 7 PM, backed by a 100% satisfaction guarantee on critical services like malware removal. Our proprietary PCMD On Demand remote platform delivers cost-effective support without leaving unauthorized access software on client devices.
Services
Virus Removal
Data Recovery
Network Design
Remote Support
Server Maintenance
Hardware Upgrades
Software Installation
Backup Solutions
System Overhaul
Nonprofit Discounts
Details
- Year established: 2007
Highlights and features
- We have over 15 years of experience in Portland computer repair
- We offer 7-day-a-week onsite and remote services from 8 AM-7 PM
- Our PCMD On Demand service offers cost-effective remote computer support
- We guarantee complete virus and spyware removal with no charge if unsuccessful
- We provide a 10% discount for all 501(c)(3) nonprofit organizations
What people say
Technically intuitive
Prompt, polite service
Excellent customer education
Highly recommend
Fun to have around
Services
Virus & Spyware Removal
Our certified technicians eliminate all types of malware infections using industry-leading tools and techniques. We guarantee complete removal of viruses and spyware from your PC or Mac. If we can't remove an infection, you pay nothing for the service.
Data Recovery
We recover data from failed storage devices using specialized equipment and cleanroom facilities. Our engineers handle both logical failures and physical drive damage. We offer no-charge diagnostics and transparent pricing for all recovery attempts.
Network Design
Custom network solutions for small businesses including wired/wireless setup, server configuration, and security implementation. We optimize network performance while ensuring data protection through proper segmentation and access controls.
Remote Support
Secure remote assistance available 7 days a week through our proprietary platform. This service allows real-time troubleshooting without leaving permanent access software on client devices. Sessions include screen sharing and file transfer capabilities.
System Overhaul
Complete operating system reinstallation and configuration services for Windows and macOS platforms. Our process includes driver installation, software reconfiguration, and data migration while maintaining system integrity and security protocols.
People
James Huegli
Founder & Lead Technician
With 15+ years in computer repair, James combines technical expertise with exceptional communication skills. He specializes in translating complex technical concepts into understandable solutions for both business and home users.
Questions
What areas do you service?
We cover the entire Portland metropolitan area, including surrounding suburbs and coastal communities like Cannon Beach.
Do you offer emergency repairs?
Yes, we provide urgent computer repair services including after-hours support for critical business systems.
What payment methods do you accept?
We accept cash, checks, and all major credit cards for our computer repair services.
Do you guarantee your work?
We guarantee complete virus/spyware removal and offer a 30-day warranty on hardware replacements.
Are remote services secure?
Our remote sessions use encrypted connections and require explicit user permission for each connection.
Reviews (2)
Rebecca Chute
Nov 05, 2012
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PCMD has been a godsend to me and my business! James is there when I'm hopelessly tangled in computer issues and have lost my patience and I think, my mind. He is patient and works through the issues to resolution without panic or pain. He is knowledgable and efficient and I recommend this business highly. I would be lost without his help! Thanks, James, for riding to my rescue on so many occasions! You will be glad you contacted him.
John Zion
Feb 10, 2011
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Portland pc repair is such a specialized thing for each customer. James at PCMD helped me with an unusual problem that two other techs couldn't figure out. He really is one of the best at what he does! Don't just throw money at the problem you're having! Get the correct diagnosis first. Call James!
