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25 Years
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Emergency
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Trusted IT Support Services in Portland, OR
Since 2001, 24 X7 It Solutions has been delivering reliable IT support to businesses across the Portland metro area. With a 94.74% annual client retention rate and over 702 clients served, our team of experienced professionals provides comprehensive managed IT services, cybersecurity solutions, and cloud computing expertise. We guarantee rapid response times, with qualified technicians addressing issues within 7 minutes, and offer unique benefits like free VoIP phone systems and detailed monthly invoicing.

Our commitment to client satisfaction includes a 60-day money-back guarantee and 24/7 availability to ensure uninterrupted business operations. With 102 combined years of IT experience, we implement rigorous data protection protocols, including daily manual backup checks and monthly test restores, to safeguard client information against cyber threats and system failures.
Services
Managed IT Services Cloud Services Cyber Security VoIP Phone Systems Wi-Fi Networks IT Consulting IT Projects Office Moves Computer Network Support Backup and Disaster Recovery
Details
  • Year established: 2001
Highlights and features
  • In Business Since 2001 with 94.74% Client Retention
  • 7-Minute Response Guarantee for IT Issues
  • Free VoIP Phone System with Service
  • No Long-Term Contracts Required
  • 96% Client Savings with Cloud Migration
What people say
20% more productive Attentive and quick Comfort knowing glitches handled Free VoIP system Savings with cloud
Services
Managed IT Services
Our flat-fee managed IT services provide comprehensive network monitoring, maintenance, and security for businesses. We proactively identify and resolve issues before they impact operations, ensuring maximum uptime and system efficiency. Our clients benefit from predictable costs and expert technical support available 24/7.
Cyber Security
We implement multi-layered cybersecurity solutions to protect against hackers, malware, and insider threats. Our services include firewall configuration, vulnerability assessments, and continuous monitoring to safeguard sensitive business data. Regular security audits ensure compliance with industry standards and regulations.
Cloud Services
Our cloud solutions help businesses transition to secure, scalable infrastructure while reducing IT costs. We offer customized cloud architectures with guaranteed data protection and seamless integration with existing systems. Clients experience improved collaboration and remote access capabilities through our cloud implementations.
VoIP Phone Systems
We provide free VoIP phone systems with unlimited nationwide calling to our managed service clients. Our solutions include advanced features like auto-attendants, call routing, and mobile integration. The service reduces monthly phone bills by up to 75% while maintaining crystal-clear call quality.
IT Consulting
Our consultants help businesses develop technology roadmaps aligned with their growth objectives. We offer expert guidance on system upgrades, network optimization, and IT budget planning. Clients receive customized recommendations to improve efficiency and reduce operational risks.
People
Randy Bankofier
President
With over two decades of leadership in IT services, Randy Bankofier founded 24 X7 It Solutions to provide businesses with reliable technology support. He oversees strategic operations and client satisfaction initiatives, ensuring the company maintains its 94.74% annual retention rate through exceptional service delivery.
Questions
What IT services do you offer for Portland businesses?
We provide managed IT services, cybersecurity solutions, cloud computing, VoIP phone systems, network support, and IT consulting for businesses in the Portland metro area.
Do you offer 24/7 IT support?
Yes, our technicians are available 24 hours a day, 7 days a week to address critical IT issues and ensure business continuity.
What makes your IT services different from competitors?
We guarantee 7-minute response times, offer free VoIP systems, provide detailed monthly invoices, and maintain a 94.74% client retention rate through exceptional service.
How do you handle data backup and recovery?
We perform daily manual backup checks and monthly test restores to ensure data integrity, with guaranteed protection against loss or corruption.
Can you help with cloud migration?
Yes, we specialize in secure cloud transitions that reduce IT costs by 21-67% while maintaining system performance and data security.
Reviews (5)
Debbie Jones
Jun 11, 2022 Report
Chris always does a super job.quick and efficient! Thanks All your guys do a super job when we have to call. Thx!
Jean Louis Menegon
Apr 14, 2022 Report
I have simple tastes that's why I settle for the best. 24/7 are professional, fast and efficient. Always satisfied with their services : Excellent and faster Professional
Teresa Moore
Apr 09, 2022 Report
Great customer support and service. Within just a few hours my problems were able to be fixed and business has returned to normal today!
Megan Hunotte
Mar 18, 2022 Report
I was having an issue trying to log in to my Scrap it app and Ariel was so nice and helped me in such a jiffy! Thank you Ariel!
Jill Monti
Mar 17, 2022 Report
We have been in business since 1999 and our business has used 24x7 I.T. Solutions, Inc. since 2017 when we decided our business needed professional IT help. They did a great job moving and setting up our operations to the Cloud and networking the complex IT "stuff" that's over our head. As they say, we are not in the business of IT, they are. We have never regretted the decison. Now that we have decided to retire and close our business.24x7 I.T. Solutions is there once again for our needs.

We worked with Steve during the set up over five years ago and we have worked again with Steve in reducing our needs as we close our business. After hanging up the phone with Steve, my husband and I felt like we had a weight lifted off our shoulders. We received the professional information and hand holding that we needed to disentangle ourselves from our accounting software and cloud dependency so we can have access to our accounting software down the road should we need it. We never encountered the hard sell to talk us into keeping unwarranted services. We are very appreciative of Steve and the 24x7 team and we prepare for retirement.