Business Details
26 Years
experience
Emergency
services
Your Trusted Partner in IT Solutions & Cybersecurity
PC Medix has been delivering trusted IT solutions since 2000, helping businesses streamline operations, enhance productivity, and secure digital assets. Our team of certified professionals specializes in crafting tailored IT strategies for small to medium-sized businesses, addressing unique challenges with precision and care. With over two decades of experience, we provide proactive IT support, cybersecurity, cloud services, and network management to keep your technology infrastructure optimized for maximum efficiency and scalability.Our proactive approach and customer-focused philosophy ensure that we prevent issues before they impact operations, delivering solutions aligned with long-term business goals. As a leading Managed IT Services provider, we empower clients to focus on growth while we handle their IT complexities.
Services
Asset Management
Business Continuity
Cyber Security
Microsoft 365
Network Management
Network Wiring
On-Site Support
Patch Management
Remote Monitoring
Service Desk
Details
- Year established: 2000
Highlights and features
- We offer 24/7 proactive IT management to prevent system disruptions
- Our team includes certified professionals with 20+ years of industry experience
- We provide tailored cybersecurity solutions to protect digital assets
- We guarantee rapid response times for both remote and on-site support
- We implement automated patch management to maintain system security
What people say
Customer centric
Impressed with responsiveness
Professionalism
Seamless operations
Proactive management
Services
Cyber Security
Our cybersecurity solutions protect businesses from digital threats through threat detection, data encryption, and endpoint protection. We implement advanced security protocols to safeguard sensitive information and ensure regulatory compliance. With proactive monitoring and regular vulnerability assessments, we help organizations maintain secure IT environments while minimizing operational risks.
Network Management
24/7 network monitoring and optimization services ensure reliable connectivity and performance. Our team proactively identifies and resolves potential issues while implementing scalable solutions for growing businesses. We provide performance tuning, troubleshooting, and comprehensive network infrastructure management to maintain uninterrupted operations.
Remote Monitoring
Proactive remote monitoring services detect and resolve IT issues before they impact operations. Real-time alerts and performance optimization ensure system reliability. Our comprehensive reporting provides actionable insights into system health while maintaining 24/7 oversight of critical infrastructure.
Business Continuity
Business continuity solutions minimize downtime through risk assessment, data backup, and disaster recovery planning. We develop customized continuity strategies that include regular system monitoring and recovery testing to ensure operational resilience during unexpected disruptions or cyber incidents.
Microsoft 365
Microsoft 365 implementation services enhance productivity through cloud-based collaboration tools. We provide secure deployment, ongoing support, and compliance management for Microsoft's productivity suite. Our solutions enable seamless remote access while maintaining enterprise-grade security for business data.
Questions
What IT services does PC Medix offer?
We provide cybersecurity, network management, remote monitoring, business continuity, Microsoft 365 solutions, and on-site IT support services.
Do you provide 24/7 IT support?
Yes, our team offers round-the-clock monitoring and support services to ensure uninterrupted business operations.
How do you handle cybersecurity threats?
We implement proactive threat detection, data encryption, endpoint protection, and regular vulnerability assessments to prevent cyber attacks.
Can you support both small and large businesses?
Our scalable solutions are tailored to meet the unique needs of small to medium-sized enterprises as well as larger organizations.
What makes PC Medix different from other IT providers?
We combine 20+ years of experience with certified professionals, proactive management approach, and customer-focused service delivery model.
How quickly can you respond to IT emergencies?
Our average response time is 5 minutes for critical issues with rapid deployment of on-site technicians when required.
Reviews (6)
Jan Willitz
May 05, 2020
Report
PC Medix is GREAT! My first meeting with Payam was like 15 -18 years ago when I was getting ready to leave town for Christmas the next day and my computer crashed. He came out to my house on an hour's notice and fixed it perfectly. I was able to get all of my stuff out before leaving town. Over the years, I have gotten all of my desktops and laptops from PC and I just got a new one in 1/20. I had been wanting to write a review for the last few months but just didn't get around to it.
Now with the shutdown, I have time, and I have to say that dealing with Payam and Andrew is still as FABULOUS as it was 18 years ago. They are both super professional, helpful and very pleasant to deal with! THEY ARE THE BEST! Would not go anywhere else. Glad they're close by! Also, their pricing is more than fair. Thanks, guys!
Now with the shutdown, I have time, and I have to say that dealing with Payam and Andrew is still as FABULOUS as it was 18 years ago. They are both super professional, helpful and very pleasant to deal with! THEY ARE THE BEST! Would not go anywhere else. Glad they're close by! Also, their pricing is more than fair. Thanks, guys!
George W.
Jul 19, 2018
Report
Nastiest people ever. I took my computer there after getting a virus and they were supposed to clean it out. It took longer than expected and I believe I brought them my external hard drive to look at. I still had issues with computer and believe I left the hard drive there. When I called the owner screamed at me about waiting so long and hung up on me. Never again. There are too many places that do the same work.
Florian Hache
Apr 17, 2018
Report
I brouht my compyuter a first time because my screen didn't display anything. He charged me 60 dollars. After that, the computer was still not working in an appropriate way (thescreen was not completely fixed). They told me to pay 600 dollars, what I didn't do and they refused to refund the 60 dollars for the computer even if it was not completely fixed. Don't visit them. The best recommendation: run away
Susan C.
Mar 20, 2018
Report
Great place, knowledgable staff, and very reasonably priced! They repaired my keyboard after my daughter spilled water on it. They had to order the part which took a week which was fairly reasonable. Andrew the tech who works there is friendly, helpful and very polite. I'll go back again if I have computer problems.
Autumn Q.
Nov 21, 2017
Report
I was told that my hard drive crashed and there was no way to recover any of my data. I brought in, and was given back, a broken computer. A day later, I took it to another shop. Though it took some time to go through the boot sequence, the other company was able to retrieve all my data and have the pc working again. If I had listened to them, I would have thrown away years of data- all because they didn't have the patience to work through a slow boot.
Richard Etner
Dec 26, 2016
Report
Poor communication with the customer and little product knowledge, I was charged $300 for a repair that didn't even fix my computer. I immediately bring the computer back and they say they will re-diagnos and call me with what the problem actually is. 4 days later with no call with what the actual problem is, I decided it was time to call it quits and pick it up. When I arrive my computer is damaged!
It clearly was dropped on the screen/side and was extremely bent. The screen was replaced a week before dropping it off here. They say they will "check the cameras", now it's making sense why they didn't call. After standing in the front of the store for 10 minutes someone finally helps me get a PARTIAL refund and if I come back in 2 more days I can get the rest of it. 10 days of downtime and not being able to use my work computer for nothing and another 2 days to wait for refund, would not reccommend this place.
It clearly was dropped on the screen/side and was extremely bent. The screen was replaced a week before dropping it off here. They say they will "check the cameras", now it's making sense why they didn't call. After standing in the front of the store for 10 minutes someone finally helps me get a PARTIAL refund and if I come back in 2 more days I can get the rest of it. 10 days of downtime and not being able to use my work computer for nothing and another 2 days to wait for refund, would not reccommend this place.